Southland Appliance

After waiting for over a year, thanks to the pandemic, all of our appliances finally came in. Rob and Joey did an awesome job delivering and professionally installing all four appliances. The prices were very comparable to the big box stores and even better then a discount appliance store. What convinced me to purchase from Southland was the great reviews for there service and sales. I can see why they have been in business for over 30 years, they treat there customers like family. If you want to support a small local business, I highly recommend Southland Appliance. Thanks again Rob and Joey,

I wish I had read the reviews on this place before I bothered to call or have them come out. I can understand how they got such bad reviews from most customers.

So I contacted a different appliance place, and they were too busy to help me so they referred me to Southland Appliance. Andrew called me back pretty quickly, and was able to get out to the property within a day or so and ATTEMPT to fix the Washer & Dryer, and the Dishwasher. It all started good, he was responsive and SEEMED to do a good job. Well after our renters had checked out, the cleaning lady tells me the Washer & the

I would NEVER use Southland appliance again. I contacted them to repair my ice maker in my bar area when they finely showed up it took 4 months and $550.00 to repair temperature control gauge When
Andrew the repair man left our home after installation we found a crack in the bar granite bar top directly above the ice maker see pictures below when I contacted Ed the owner he said they did not cause the obvious damage and refused to pay the $695.00 repair bill. We live and learn

,opicturedan left you message about broken pantry draw tray on whirlpool refrig here is photo of pblm broken round peg t

If you get Ed you are in good shape. His grandson forgot to order a part and for days Ed said the part was not in. Of course not, It was never ordered by his grandson. Too bad. I liked Ed but have to use someone else.

Service could have been much better. I called to find out if Ed could work on our oven and gave him the error code that was showing. He said yes, set the appointment for a couple of days out between 10 and 12, then completely forgot the appointment. I rearranged my schedule to be home for what turned out to be a no show. I called him back to see what was going on, and after he remembered he apologized and came later in the day (now had to rearrange my afternoon to be at home). Over the phone, he quoted me 72.50 for a house call, then charged me 89.50 and did nothing that he couldn’t have done

Called with an emergency 9:30 on a Saturday morning, he arrived by 11 a.m. Very grateful!!

No show. Left a phone number voice mail but I couldn't understand all the numbers.

On July 11, 2017, I requested that Southland Appliance repair my home gas range. At that time I was advised that the parts were on order but could be somewhat "hard to get".

That did not bother me because even though the house was in escrow and this repair was required for closing, the house wasn't due to close for a month. Plenty of time, right?

Six days later on Monday July 17th I sent the following text message to Southland Appliance:

"Just wondering how things are going. I see the good news that those Wolf safety valves with thermocouple are in stock and available through

I have used Ed at Southland Appliance several times and he has always done an excellent job. He is polite and always on time. I would recommend him to family and friends as reliable and knowledgeable.
Thank you for the great jobs you have done for us..

Ed to the rescue as our ice maker was broken. He fixed it in a timely manner and is always so professional. I would highly recommend him.

I was referred to him from another company for a dryer that stopped working. He showed up switched the knobs ( which one was broken so wasn't turning ) it took him all of 30 seconds and said thats $68.50 for the service call!!!

UNBELIEVABLE! It took him longer to write the invoice than the time he spent in my laundry room! I was shocked! How in the world can he feel good about operating a business that way. I will NEVER again call back!

So my washer decided to develop an attitude problem in mid-cycle...it would agitate, but no rinse and no spin!!! There I was, stuck with a washer full of water and clothes not done being washed. In stepped Ed from Southland Appliance...
In less than an hour, Ed had my washer up and running!!! I would definitely call him again, and have already talked with him about coming to fix a problem I am having with my refrigerator.
I saw they had two reviews with one star, and it is clear these were most likely written by the same person...I believe the five star reviews speak for themselves!!!

We have used Southland Appliance for a little over 6 years and have only received quality service! I've gone through washers, dryers, freezers, several fridges (most of them being from GE) and had has been able to fix each one of them with little notice and usually completes the job in the same day. In the case that the parts needed to be ordered, the repair was done within 7 business days which was standard because it takes some time for them to arrive. We have used a company rep in the past and only ended up being dissatisfied over their attempt at a quick fix. Ed, with 40 plus years of experience

Horrible!
This man is a fraud.
He claims that he is able to work on GE Monograms.
He ABSOLUTELY cannot.
After misdiagnosing the failed part in my refrigerator, he then put us on hold for 2 MONTHS.
And guess how many times he called to keep us informed. NOT ONCE!
He has collected my deposit and now will not return calls.
BUYER BEWARE!!! CALL GE and bill willing to wait the extra day or two if needed!

Advertise being open 24 hours a day. called them and was told they was too tired to work. why advertise if you not capable of holding up your end. Waste of time...

Had this company come out and work on my sub zero refrigerator. They showed up on time and diagnosed our problem right away. It turned out that we needed the coil cleaned. The other company tried to sells us a repair. We would highly recommend this company!!