With over 35 years of glazing experience we will always get the Job done correctly. We are confident that if you use our company for your glass, window and door needs you will never need to call anyone else. We pride ourselves with our Five Star Customer Service. Every job large or small is important to our staff.
Communication with our customers is a key component in our service. We will always be just a call away and we will always confirm our appointments in the morning and an hour before arriving at your home or business. Our company uses the finest materials while still offering the best prices in town "Guaranteed" If you receive a written quote lower than ours we will match it and reward your loyalty.
Communication with our customers is a key component in our service. We will always be just a call away and we will always confirm our appointments in the morning and an hour before arriving at your home or business. Our company uses the finest materials while still offering the best prices in town "Guaranteed" If you receive a written quote lower than ours we will match it and reward your loyalty.
Reviews (18)
Roman A.
Dec 26, 2021
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Bernie O.
Oct 27, 2021
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This company Hayward Glass is highly recommended. Talking about doing a Professional window job at my apartment is like well DONE. I called John S. for an estimate and within an hour his crew showed up and fixed the window. He also gave me a very good decent price for my broken window. It supposed to be $350.00 and he charged me $290.00 instead. You can't get any better deal than that? Kudos to Hayward Glass!!!
Dia B.
Aug 06, 2021
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Mike Sanchez
Aug 04, 2021
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These guys are the REAL DEAL. We originally called them for an emergency fix at our store in the middle of the night. They sent someone out for a temporary fix until the right piece of glass came in, which was only 2 days later.
We decided to use John and his team again during our bathroom remodel at home. Spectacular work! John made awesome recommendations on how to make our shower enclosure and mirrors look amazing.
We decided to use John and his team again during our bathroom remodel at home. Spectacular work! John made awesome recommendations on how to make our shower enclosure and mirrors look amazing.
Dawn D.
Apr 24, 2021
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Stephanie W.
Feb 28, 2021
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Not very good at getting back to you or following up on a quote. Very passive service. I needed a window replaced. Took two months because they kept loosing the measurements and having to come back out. Then they ordered the wrong glass. Then they came out for installation and brought someone else's glass. I bet they lose a lot of business simply because the office doesn't hustle a little bit more.
Jun Acu
Feb 14, 2021
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Duy Tuan Huynh
Jan 07, 2021
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Chris B.
Dec 23, 2020
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Completely satisfied!!! We had an old glass shower door that was overdue to be replaced. When they came to take measurements initially, they gave us advice on what would look good. The installers, Martin and Gabriel were fantastic: prompt, efficient, courteous, and of course, safe - wearing masks the entire time. The new shower door looks great!!!
Herman H.
Dec 08, 2020
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Business Hub
Jul 18, 2020
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Complete scam!
We requested a mirror replacement and gave all the details. Quote we received was $750 which is about $100 lower then top companies we found on Yelp quoted. When we agreed to process the job, they sent a tech to measure a mirror, who came 2 hours late.
After a couple of days they send a quote that increase from $750 to $1450! The details of the job did not change, except that small chrome molding on one of the sides is missing and has to be replaced. Rest of the stuff that has to be done was originally discussed! Don't waste your time like we did and call different company!
We requested a mirror replacement and gave all the details. Quote we received was $750 which is about $100 lower then top companies we found on Yelp quoted. When we agreed to process the job, they sent a tech to measure a mirror, who came 2 hours late.
After a couple of days they send a quote that increase from $750 to $1450! The details of the job did not change, except that small chrome molding on one of the sides is missing and has to be replaced. Rest of the stuff that has to be done was originally discussed! Don't waste your time like we did and call different company!
Robert Worthen
Jul 06, 2020
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If you call them you will be sorry. The office person is nice and sort of tricks you into thinking they might care about your order but trust me, they don't! They have had my money and my sample for months now and they will not return my call or give me my glass or even my sample back. I am so sorry I tried to support a Hayward business and will never shop with this company again. If you dare then you are at your own risk after this warning!
Devin H.
Jan 21, 2020
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Worked with Barry to get two quotes (the first one timed out so I had to reach out and get a second one) Paid a $50 deposit on 11/18.
Emailed on the 11/18 to tell him I paid it.
Emailed again on the 11/21 asking for next steps.
Emailed on the 12/4 with proof of deposit, asking for next steps.
Called my bank to reverse the deposit on the 12/18
The initial contact was so smooth and understanding, and then suddenly nothing.
Emailed on the 11/18 to tell him I paid it.
Emailed again on the 11/21 asking for next steps.
Emailed on the 12/4 with proof of deposit, asking for next steps.
Called my bank to reverse the deposit on the 12/18
The initial contact was so smooth and understanding, and then suddenly nothing.
Gerald H.
Oct 02, 2019
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I used the Yelp quote feature and Hayward Glass responded on the project I was seeking a quote. John was great and patient with helping with my custom glass I wanted for a outdoor fire table. They are closed Saturday's but he even offered to meet me at the shop so I could get it. I was able to come in on a Monday and pick up the glass exactly as I requested. Great work, great folks. Highly recommended.
Rami Bilal
Aug 26, 2019
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It was an amazing deal with this hayward glass. We had an excellent experience working with John and his firm. They were very professional, timely and cost-effective. We were building a completely new office of more than 10,000 square feet and the entire space was divided by glass walls to delineate multiple offices and meeting rooms.
It looks fantastic and I would definitely use their services again
It looks fantastic and I would definitely use their services again
Claudia Healey
Aug 13, 2019
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Jeremy Blink
Jun 13, 2019
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It was always super easy communicating with Hayward Glass repair and installation services company. When I was searching in google to find a local windows repair business in Hayward, I found their website online, it was after 8pm, I texted the number then within minutes, they replied to me and they followed up with a phone call the next morning.
The woman answering the phone was a doll and always extremely polite and helpful. These guys were superb. We needed balances replaced on about 6 windows and about 8 screens replaced on total. We had a replacement of the shower door because of noise and
The woman answering the phone was a doll and always extremely polite and helpful. These guys were superb. We needed balances replaced on about 6 windows and about 8 screens replaced on total. We had a replacement of the shower door because of noise and
Vadim L.
Dec 12, 2018
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Really love the customer service of this place and the quality of the work they do. We needed a custom shower glass installed and David came out and came up with a much better design than some of the other places that we talked to and at a reasonable price. I didn't really know exactly what i wanted so he educated me on options - from the handles to the clamps that hold the glass to get the desired aesthetic we wanted. He knows what he is doing and you can tell he has a ton of experience.
When a hiccup came up with issues with the glass, John the owner was quick to expedite getting the glass
When a hiccup came up with issues with the glass, John the owner was quick to expedite getting the glass
