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Short-sales are always difficult, and in my case not only was it my first one, but also there were unusual twists and turns. It got so bad, that half way through it all, the original lender I started working with months earlier, had stopped returning my calls and started steering me into higher-rate, less favorable products.

I turned to Lending Tree and found a number of lenders, but Ultra Mortgage, Alicia in particular, cut through the complexity, explained the short-sale finance scenarios, followed-up with others to make sure things were done right and on time, and fundamentally took me under her wing. Part of the way through (short sales take a long time) I had a life-event situation, and she helped me to navigate around it all.
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Ultra Mortgage's CEO, Alicia Lorenz, has an extensive industry background with over 2 decades in the mortgage business. Her product knowledge, expertise, and steadfast work ethic make her stand out amongst her peers and her direct involvement with each borrower's file make the process from application through closing unparalleled.
Reviews (7)
Becky Clark
Becky Clark
Sep 24, 2021
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Alicia is fantastic! We went with her for our refinance because she was able to quote us a rate over the phone quickly and without needing my social for the first call. Alicia kept constant communication throughout the entire process and worked extremely hard to ensure our loan went through in a timely manner. She was available late at night and over text when needed. Highly recommend working with this company and we look forward to using them for our next housing purchase.
Michael Nash
Michael Nash
Jul 27, 2021
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Joel and Alicia we're amazing from start to finish. I could not have asked for a better team to handle the mortgage on our new home. They were available, thorough, and professional from start to finish. We had a few snags along the way, but the Ultra team was there to help us through and ensure us that everything would work out in the end. They were right, it did. We love our new home and couldn't have gotten here without you. Thank you so much from the bottom of our hearts!!
Adam Sarpong
Adam Sarpong
Jul 18, 2021
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If you are reviewing for a good Mortgage company to help, look no further than here.
Before settling down with this company, I had three conventional loans offered that could not provide reasonable downpayment within my budget other than FHA loans. This was tough because the current market are asking for mostly conventional loans. Ultra Mortgage company made it possible to get a conventional loan with a downpayment that fitted my budget. More importantly, we went through some obstacles during the underwrtering and closing process and they were there for us every step of the way. It was as if I
Teresa Yannacone Us
Teresa Yannacone Us
May 25, 2021
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Alicia was PHENOMENAL to work with on the financing for a shore property! She was extremely responsive, very personable and available at any time we needed her. We had a challenging situation and she handled it with grace and professionalism. I would recommend her to anyone looking for a mortgage broker.
Brian K.
Brian K.
Apr 18, 2021
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Alicia and Joel were both amazing to work with. They were always incredibly responsive and always willing to chat through any questions at all. There ended up being a few delays on closing (seller side issues) and the team was right there with us to help and keep things moving smoothly. As someone who was on the fence at the beginning about using a broker or going straight to an online lender, I am so thankful that I chose Ultra.
Amber Schober
Amber Schober
Mar 31, 2021
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Great experience with Ultra Mortgage. Alicia was very helpful and informative with all the questions I had. The whole process was quick and easy. Would definitely recommend to friends and family.
Patrick J.
Patrick J.
Jul 02, 2018
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Best experience ever!! These guys are awesome. Joel and Alicia are on top of their game and really know their stuff! They spent a lot of time explaining the different steps and truly cared about a successful outcome. I found Ultra Mortgage from my real estate agent and they made the entire process painless. Never rushed me off the phone and thoroughly explained every step -- which if very important if you're a new buyer or don't work in the real estate industry. There is a lot of behind the scenes work that happens with a home purchase and I want Joel and Alicia to know how much