Starting from a small showroom in Covina, Pristine Windows expanded its footprint to West LA and Pasadena. By doing so, we are able to ensure the best outcome and ultimately exceed your expectation. We work continuously to identify ways to eliminate redundancy and optimize resources in order to pass on the value to our customers.
Uses Direct Approach, thus eliminating common frustrations with middle man or sub-contractors. A family owned business with over 30 years of combined experience in product, installation, design and architectural knowledge.
Uses Direct Approach, thus eliminating common frustrations with middle man or sub-contractors. A family owned business with over 30 years of combined experience in product, installation, design and architectural knowledge.
Reviews (8)
Don W.
Apr 14, 2021
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E. C.
Jun 26, 2019
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Robert C.
May 19, 2018
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It has been a while since I had interactions with Pristine Windows. They were quite professional and friendly and explained everythingI needed to know to make my decisions. Because of structural reasons they suggested that I do not make the changes. They spent quite a bit of time and then did not charge me anything because no slide doors were installed.
As I got ready to write a review I came across a one star review by a person who wanted to get a broken glass replaced. She was upset that this company limits its service installing new windows and referred to their salesman as an A$$hole.
Many
As I got ready to write a review I came across a one star review by a person who wanted to get a broken glass replaced. She was upset that this company limits its service installing new windows and referred to their salesman as an A$$hole.
Many
J. C.
Jan 21, 2018
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I hired Pristine Windows to install new Milgard Windows for my townhome about 2 years ago. I wanted to write a very positive review shortly after the work was done, but then time just flew by and I recently was reminded in writing another review. I really wanted to give Pristine Windows a good review because I was so pleased with their customer service and quality of work. I got 4 other quotes before hiring them and I would say Pristine is very reasonably priced. I learned that you have to be very wary of inexpensive quotes because the quality of work may not be there. They may not be licensed
O. K.
Jun 22, 2016
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We had excellent experience with Pristine Windows.
We wanted to replace eight old louver windows with new windows with noise and wind insulation.
John came over and measured the windows. He then emailed us a competitive proposal.
We spoke a few times about the window types for each room. I appreciated his professional no pressure approach, and answering my questions. He's very knowledgeable and offered info & advice. John helped us choose the windows based on our preferences, the price point & product line we worked with, and the local building code. We worked through a
We wanted to replace eight old louver windows with new windows with noise and wind insulation.
John came over and measured the windows. He then emailed us a competitive proposal.
We spoke a few times about the window types for each room. I appreciated his professional no pressure approach, and answering my questions. He's very knowledgeable and offered info & advice. John helped us choose the windows based on our preferences, the price point & product line we worked with, and the local building code. We worked through a
Roch B.
Jun 17, 2015
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I had an awful customer service experience with these people. As "certified Milgard Window Experts" I reached out to them for recommendations on my Milgard windows. Not only did they not return my voice messages left on their main line, but when I was finally able to luck out and get an actual human on the phone, I was curtly dismissed with: "we don't offer recommendations"...the man offered no help whatsoever, and hung up.
And, they call themselves "authorized experts".
So sad. Try another "authorized" dealer....it would be impossible to find
And, they call themselves "authorized experts".
So sad. Try another "authorized" dealer....it would be impossible to find
Julie P.
Oct 11, 2014
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I had 12 windows retrofitted in my home by Pristine this past week - the living room and 2 kids' bedrooms. I chose Milgard vinyl dual pane double hung windows from the Tuscany line. The whole process was completely drama-free. I could not imagine that the windows could be replaced without needing a paint job afterwards. John told me I might need a little touch-up. I was skeptical. In fact, there is only very minor touch-up to do - not even necessary. The crew from Pristine came in and got the job done and completely cleaned up in about 6 hours. They covered everything in the rooms they
Choron L.
Oct 08, 2014
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Absolutely a great dealer.
From beginning to end, it was an absolute pleasant experience. Recently we replaced our town home windows and doors in West L.A. Sejon answered all my questions instantly and gave me professional and honest advise. This was the first experience that we had a project done remotely. Every steps was done in a timely and professional manner. The new windows and door are looking great and it was a job well done. I definitely would not hesitate to recommend anyone to this dealer.
From beginning to end, it was an absolute pleasant experience. Recently we replaced our town home windows and doors in West L.A. Sejon answered all my questions instantly and gave me professional and honest advise. This was the first experience that we had a project done remotely. Every steps was done in a timely and professional manner. The new windows and door are looking great and it was a job well done. I definitely would not hesitate to recommend anyone to this dealer.
