Collins Muffler & Hitch

Positive: Professionalism, Punctuality, Quality, Value
This is the place to go in Orange County if you have any muffler issues. They offer free estimates and Raul and Alex did a great job on my truck and offer great prices! They also had me out of there within 30 minutes! Great service. Thank you again.

I used Collins' services to replace my car's stolen catalytic converter and I'm very satisfied with their work. These guys are very honest and hard working. I would definitely recommend their work to anyone needing muffler, catalytic converter, exhaust or hitch installations.

Collins muffler & hitch were great, staff was professional, knowledgeable, and friendly customer service. Alex and team were awesome and were able to properly install the catalytic converter. This place was great!! I would definitely recommend this shop to anyone. Thank you.

Positive: Professionalism, Punctuality, Quality, Value
Took in my Q50S for some exhaust work and they did an amazing job really liked how it turned out. i recommend this place to anyone who is looking into doing anything to their car
Service: Exhaust

Guys did a good job on installing a bull bar - However the wires were ran a bit sloppy for the lights- Electrical tape and loose ends etc. These guys will do a good job just be very specific about what you want.

Alex and the team at Collins was great. I had some trouble getting the correct cat converters for my 99 4 runner so it could pass smog. Alex took the time to search it on the computer and talk with the smog shop next door. They finished the job on time. I highly recommend Collins

Critical: Value
Shop around! I had them bolt on an axel back exhaust for my e90 m3. They took 20 min and charged me $300! EAS, a BMW specialist, only charges $125. I wish I would have called EAS first.
Service: Exhaust

Fast response time and very efficient. They installed a class 3 hitch in 40 less than 30 minutes. Thank you for the great work.

Positive: Professionalism, Punctuality, Quality, Value
Very professional and quick. They get the job done in a reasonable time and do a great job. Best exhaust shop ive been to with great prices. Awesome customer service aswell. Best shop in oc!
Service: Exhaust

Raul and Alex did a great job installing Magmaflow mufflers on my car.
A super clean welding job that looks like a factory installation.
Great guys working hard to provide a great service and product. They'll be doing this again on my next vehicle. I highly recommend them to do custom work on your cars and trucks.

I had a rear hitch mount installed on my 2021 Kia Telluride. They were very easy to work with, easy to talk to, fast with getting me in and very reasonable pricing. I will absolutely be using them for future auto needs.

Bad experience from beginning to end. This place has NO honesty or integrity. How a business conducts itself is more important than money to me.

Arrived at 0805. Parts were shown to Alex (downpipe and up pipe) and I was given a verbal quote which I thought was odd. Received a call 5 mins after I left the shop to be told I was underquoted by $300 dollars on the original quote of $400. Why did I have a gut feeling this was going to happen?

Agreed only because I value my time.

Received a call 1 hour later to see if I wanted to keep my original parts which I kindly replied with yes.

I

Positive: Professionalism, Punctuality, Quality, Value
Guillermo has taken care of my 2005 Toyota Land Cruiser twice now. They had me out within 30 minutes of my appointment to repair a leak in my exhaust. The welds are top notch and price for labor and parts was very reasonable. Would highly recommend for anyone needing exhaust repair.
Service: Exhaust

Colllins Muffler & Hitch recently did some excellent work on our vehicle, and they did so in a timely manner at a fair price. The employees were helpful and courteous, communicating well throughout the transaction.

There were, however, no indications that the company adhered to a mask-wearing policy. No employees wore masks, even indoors, in their very small, not-well-ventilated reception room. There was no hand sanitizer in sight. This is a bit disappointing given that they are public business operating during a pandemic.

To be clear: the work they performed was bar-none, and the price

My catalytic converter was stolen and I took it to these guys for replacement. They were great to work with. Reasonable price for a high quality aftermarket component. They were friendly, professional and worked with my insurance company. I would definitely come here again!

Wham! Bam thank you ma'am.
After getting quoted by Mercedes-Benz of Laguna Niguel for two new catalytic converter's on my SL 500, I discovered these guys.
$1200.00 while I waited. Nice quiet waiting area and they were done in a flash. No more check engine light, passed smog, I'm happy.

Took in my Ford explorer, was having horsepower issues. at first I thought it was the transmission, transmission shop told me to check exhaust. Collins muffler checked it within two minutes of me getting there! They let me know that two out of three of my Cadillac converters are possibly bad and to start off with replacing two of them instead of all three to see if they would fix the issue. super happy that they suggested that because it save me an extra 500 and also did fix the issue with only replacing the two cats!! Would recommend these guys to anybody and everybody this will be my go-to shop

Great experience so far. The guys are very helpful and happy to work with your needs. I brought my C7 Corvette for a muffler delete and they immediately worked with me on the best way to go about it. Looking forward to seeing and hearing the final result.

I bought my own muffler and they installed it.. I bought a Flowmaster Super 40, for my 2013 Ram 5.7... paid like $80, then $250 to install and delete resonators. Sounds Siiiiiiick! I totally like the quieter of all the Flowmaster mufflers made for the 5.7..Made an appointment, took about 45mins, kicked in the lobby.. then out the door!

Pros
They do more than mufflers
Quick turn around
Evenly priced, if not less expensive
Small Businesses ( Dodge wanted double)

Cons
Can hear my pipe rattling in idle..
And a few welds are beaded thick.. but solid

Randy and his team are awesome!! Great quality and outstanding customer service! I brought my classic truck in for exhaust work and they were able to accommodate the short notice and provided a great price! The truck was ready within a few hours and sounds and looks great!! Highly recommend Collins for anyone looking for customer exhaust work, especially on a classic vehicle. They take pride in their work and and ensure their customers are satisfied!

Collins Mufflers did a great job on my 2018 GT Mustang. I called a couple of places to get a resonator delete and install an H-Pipe, Collins was the best price. Alex was professional and friendly, he went the extra mile to get it just the way I wanted. Now my stang sounds like a beast!