Commerical Systems Of Tampa

Very responsive to your needs. Their employees are always curious and get the job done. Very professional.

It has professionals and very nice technicians. The customer service is excellent and answer quickly to your call.

AC quit last week they send out a tech, and said we needed a new motor. Ok it's hot. We needed to have it fixed. I wasn't home, Tech tells my wife. The ac is full of mold and bacteria. He recommended that install two ultraviolet lights inside the unit. One in the vent and one above the coils. He scared her about all the germs and said that this would stop Corona. She told him go ahead. He install the lights in a latter of minutes.

Not saying the lights stay on 24 hours a day seven days a week.

He charged her $1700,00. Wow. Looked on Amazon and they are $169

They work hard to get you to buy a system from them, but once you buy it they do not care about you anymore. The customer service is awful! My one year old system broke down and they charged me $90 for a diagnostic test. $75 for labor; and $35 for "return shipping fees" on a $12 part that was under warranty. I could have purchased the part for less than the shipping fee they charged me. I would have been OK if they had charged me for the diagnostic test OR labor, but they should not have charged me for both. It was a 1 year old system. They didn't care - they had me on the hook.

I wish I could give less than 0 stars. This company charged me $1200 to change my air filters and they charged my credit card for this ridiculously inflated cost without my knowledge or authorization. Apparently they kept my card on file from last year's work which they were also not authorized to do. They provided fake documents to the bank to keep the money and when I went into the office to complain they treated me like I was not even there. Whatever you do, do not hire Air Masters of Tampa Bay to do any business with you!

Bought AC February last year. Broken down multiple times since. Last year was without for a full week because apparently they don't carry parts for AC they sold me. After initial call that time I called multiple times, never could speak to the person handling my account and she never called me back until the following week when the parts finally arrived. 10 year warranty on labor, parts, compressor, and it is broken again now after 1 year and about 5 months and they want $100+ for diagnostics and labor just to look at it. Despite the full warranty. Don't stand behind work. Poor customer

4.5 years ago got a brand new unit. For a 2000sf house paid almost 7,000. Today dealing with a problem in my outside unit and getting charge $500 and $95 for diagnostic on a part in guarantee. Pricey company. Cancel my sched to be available at 8:00 am and not news until 10:30
Update on this case....a lizard found dead on a panel unit blocking voltage. Thanks to a second opinion
Magda Roberts

Getting an appointment when air is down is a waste of time. They will not call you back and when you schedule an appointment. They cannot honor it. Something comes up.

Vacation home here with no air. Have a brand new unit that doesn't work (less than a year) and they cannot find time to check it on my vacation time. So open windows and get down 80 degree breeze to cool you down. This has happened 3 times. Unit shuts down and gets a band aid and doesn't work next time.

I contacted air masters for a yearly maintenance inspection,as I wanted to make sure my air conditioning was running at top performance before summer.told them that I purchased a smart thermostat and asked if they can install this for me ,so I can save on a second service call,and I travel constantly for my job...the gentleman said absolutely,it would be the inspection charge and thermostat at time and materials....I said that was fine and scheduled a Monday at 3pm...I also stated that I have a 2 story house and that they would have to bring a extension ladder to reach the air handler from exterior

It's never fun when your air conditioner breaks during the summer! Luckily, Air Masters of Tampa Bay were able to replace our air conditioner in less than 24 hours!

Our current home has a 17-year-old Trane air conditioner so naturally we wanted to continue using the same brand because they last forever. Unfortunately most of the air conditioner companies in Tampa don't work with Trane or want to work with Trane. After receiving a ridiculous quote from another company and being told that we would have to settle for an inferior model or live weeks without A/C we were recommended to call

Air Masters refuses to stand behind their work, diagnosis, or honor their written guarantee.

My A/C unit was manufactured in 2017 and installed in 2018. We moved into the house in August of 2018.

3/5/19. I contact my manufacturer because my unit is blowing warm. Manufacturer refers me to Air Masters. 3/6/19 Air Masters comes out and says that my system is completely empty and there is no freon. They allegedly perform a pressure and vacuum test. In writing they tell me "no leak found" they then tell me that I simply need a charge of freon. Well the freon costs $384.00, add in another

Condensate drain line clogged. This is a new (for me) home so I took a chance to test a local AC company to keep on speed dial for more serious issues.
Called in and got an appointment for next morning.
Friday the tech comes out and unclogs the drain line and adds some PVC to better route the condensate out of my unit. I paid my bill and thought we were all set - except i come home later that night and my AC is now not working at all.
Won't turn on. No fan, nothing.
I have a smart thermostat which was complaining of low battery life so I swapped those out and same problem. So I took out the