PC Healthstop

These guys deserve 5 stars. I have known them for years. I even worked for them for a few years in between 2011-2015? They are great and easy to work with. I couldn’t tell you how many times during client visits or in shop visits, everyone would say they are happy with the service or the honest truth. I can’t even count how many times people would say they were sent here from someone at a major store (BB) or from someone else who couldn’t do the required work. At PCHS, they will take their time to explain the problem and why it happened; ensure your issue is fixed, offer a software support

Positive: Professionalism, Quality, Responsiveness, Value
PC Healthstop has been servicing my laptop(s) for several years. They are amazingly responsive and have a wealth of technical experience.

Positive: Professionalism, Quality, Responsiveness, Value
PC Healthstop always provides excellent and timely service as needed. Their personnel always conduct themselves professionally. They are very knowledgeable and they exhibit a high degree of expertise no matter what type of a problem comes up. I highly recommend doing business with this company.

These people are great! Fixed my battery and my docking station even though I didn't think they'd be able to! Communicated with me every step of the way.

Peg and staff couldn’t have been more helpful, more professional, or more patient in helping me transition from my dead laptop to a new one with all data intact and needed applications installed. Service was prompt and competed in the estimated time frame.
I would recommend to anyone that they make PC Healthstop their first stop. Thank you.

Worked hard to find me a part (an almost impossible to find part I may add brand new) and got set immediately repairing my PC. The customer service was AMAZING! If you want to be treated right bring your electronics here. Nothing but great things to say about this business.

Pchealthstop is very professional! They listen to your issues, solve them, and offer additional suggestions based on their expertise. They helped me build a used computer, which delivered on the power and storage I needed, while staying in my budget. Later they were able to troubleshoot my GoPro, nd salvaged video files I thought I had lost. I would recommend them for any pc needs!

Positive: Professionalism, Responsiveness, Value
They brought my laptop back from the grave. I thought I had a dead monitor. That would need a "gurney" or wheelchair to take it back home.
Not true, they fixed the monitor and some other operating issues for a fair
price. Very happy with the results.

I would have upgraded my laptop months ago, had I known it was going to be this easy. The staff walked me through all of my options with clear explanations. (I have very limited technical knowledge.) We came up with the most cost-effective way of improving the performance of my current machine. The refurbishing was completed within a day, and the bill came to exactly what had been outlined in the estimate. The laptop is working better than it ever has. I am very grateful to the staff and will return to PC Healthstop for any future computer needs.

My Apple Mac computer crashed, as well as my two back up external drives. An Apple technician was able to do an information download to a new computer, but it was incomprehensible to me, with nothing formatted in a way I was able to understand.
Fortunately, my bookkeeper recommended PC Healthstop, which he uses. Peg and Freddy listened to me, understood my problems and needs, and worked efficiently and quickly to restore my computer. I had great service and I am thrilled with the company.
They did an excellent job in restoring my information in a way that I could understand and they were able

I had dropped something on my laptop and the LED screen cracked. I brought my laptop in. The person explained everything they had to do. Gary told me how much the repair would cost. They had to part in stock to fix it. Within a half hour my laptop was repaired. My laptop is also working much better since they fixed it. The new location is very easy to get to.

I can't understand why this company is rated so low.
Gary is top notch. His attention to detail and the fact that he listens to my concerns is huge.
You can't get this service anywhere else.
I stopped in with my laptop and he told what was wrong with it and quoted me a good price. He told me to come back later that day and that my computer would be done.
I did and it was done.
I would highly recommend this business to anyone looking for computer repair or sales.

When my PC hard drive crashed with no hope of return last Wednesday, I could have kicked myself. I should have taken a full system image backup regularly. My Mom always said, "no shoulda' coulda' woulda's." So I wish to save you from the same sorry fate. Take regular image backups as well as file backups, and take your PC to Gary at PC Healthstop on Rte 9 in Framingham.

I needed a service where I could discuss pc issues with the professionals who are going to recover my data and get my PC back to 'new'. I was unwilling to hand over my PC and wait weeks only

Scam operation. Cannot be trusted in any way. Will lie, deceive and do anything to get you to pay, then pay more, then pay yet again.

In the end, PC Healthstop is not likely to even fix your problem, just charge you more and more and explain that they tried "everything". The laptop was given to them with a minor problem but fully functional for a diagnostic only. The changes that PC Healthstop made to the unit crippled it from ever booting and they recommended paying them to "recover" the data.

What they did to our laptop was criminal and we are contemplating file complaints

Scammers

I bought their "plan". One pays around $200 for a year's worth of being able to bring in the computer and get it cleaned up from viruses and get it restored to smooth running . I also, at their recommendation bought a virus protection program.

Not only did the virus protection not protect my computer, but when I brought it in to get fixed they said that they couldn't do it without some outside software. During the time I went to look for the necessary software, I left my computer there. Somehow, they managed to get the fix they needed about three weeks after I

Buyer beware. I purchased a computer from PC Healthstop and after replacing it twice they were unable to get the third computer working over a four month period. I was down for weeks over this period of time. My opinion is they are unfamiliar with small business solutions such as Microsoft Office 365 and do not provide any back up if your computer is down. They have the capability to remote view your PC but are not effective at repairing issues in that venue. Rather than being results oriented, they focus on listing everything they did which did not work. I have migrated to a new IT provider

The workers were disrespectful and unhelpful. They did a poor job on my computer and charged me for nothing.

I would never go back and never recommend it to a friend. I don't usually post critical reviews on here of any businesses, but my experience here was so poor that I would go out of my way to make sure no one that I know goes back.

I had a PC that had some type of motherboard problem that ultimately ended up being a bad processor. A FACT that these folks never figured out! These guys claimed they could diagnose and repair anything. But after having my box for two weeks and not hearing anything back from them I called to find out that they couldn't figure out what is wrong with it they couldn't fix it and that I should just come get it back!!!!

BUT WAIT! The best part was when I went to pick it up they wanted to charge me $50 for the time they spent not getting my computer to work...... When I protested that cost

All I can say is if you plan to get BUY a computer here, let the buyer beware. You better know at least as much or more about computers than they do, otherwise you will over pay for inferior machine. After the fact you will hear the word "miscommunication" a lot.

In my eyes it is a simple bait and switch, the advertised price on the website is $699 you call to ask what the total will be as you will be paying cash the answer $745 which is about what $699 + .0625% is. You show up with said amount only to be charged $745 plus tax for a total of $844. I asked about the website and get told

I thought this place was awful. They charged over a hundred and fifty bucks to de-bug my computer and when I brought it home my sound didn't work!! I went back to get fixed, but the owner refused to fix the sound unless I paid $80! I dropped the computer off, it had sound. I picked it up, it had no sound, I'm not paying this guy to fix anything ever again.