We believe in excellent customer service. Great experiences matter most to us. In today's technological world, we know firsthand how important computers are (they have become an essential part of our lives). Our goal at OTSCR is to keep you connected to what matters most: your computer. It can take up to two weeks at other shops just to get your computer looked at.
We understand how important your computer is to you, and that is why we work efficiently to get your repair done in a timely manner. We are a locally owned and operated computer repair business. With over 10 years in business, our primary focus is to serve our community of Cambridge as well as the surrounding areas.
We understand how important your computer is to you, and that is why we work efficiently to get your repair done in a timely manner. We are a locally owned and operated computer repair business. With over 10 years in business, our primary focus is to serve our community of Cambridge as well as the surrounding areas.
Services
On average, our turnaround time is 2-4 business days or less. Some repairs may take longer if special parts (such as LCD replacements) need to be ordered. Once your computer has been diagnosed, we can give you a better estimate of how long it will take to get your computer fixed. Yes, we can replace broken/cracked screens.
All you have to do is tell us your budget and what the build will be used for (gaming, media server, content creation, etc). We will hand select the best available parts for your build and provide you with different build options to accommodate your needs while keeping your budget in mind. Give us a call or email us to get started.
Getting a new computer is fun - tons of things to set up and personalize to make it your own. However, the first steps you take when setting up your new computer are crucial. It can be a bit confusing and daunting at the same time. Let OTSCR get your computer set up the right way.
Here are some of the things we can help you set up: user accounts, Windows restore point, add software, install drivers, install a router, install anti-virus software, uninstall unwanted bloatware, and even help you configure your printer.You name it, we configure it hassle-free!
Here are some of the things we can help you set up: user accounts, Windows restore point, add software, install drivers, install a router, install anti-virus software, uninstall unwanted bloatware, and even help you configure your printer.You name it, we configure it hassle-free!
Computer parts failing or not working properly? Is your once perfectly fine desktop computer constantly crashing, freezing or not turning on anymore? Desktop repair can be one of the most frustrating and time consuming repairs, but don't panic! OTSCR is here to help you. From fixing damaged memory modules, replacing a hard drive or your computer's motherboard, we have the tools and expertise to help get your desktop computer back up and running.
Can't figure out how to get all your computers to connect to the same Internet connection? Need help setting up a router for your home or business? Want to make sure your Internet connection is secure and your personal information is safe? You have come to the right place! Give us a call or shoot us an email.
Reviews (10)
Cheryl Cramer Toto
Jan 29, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
I had a fantastic experience with OTSCR - they did a custom pc build for my son (who had started the process himself and hit a snag). Iris and her team were so fast, thoughtful, skilled and communicative. They got the job done beautifully and quickly. Excellent work and customer service. I will definitely use them again.
I had a fantastic experience with OTSCR - they did a custom pc build for my son (who had started the process himself and hit a snag). Iris and her team were so fast, thoughtful, skilled and communicative. They got the job done beautifully and quickly. Excellent work and customer service. I will definitely use them again.
Norah
Nov 04, 2021
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I had a custom pc built here and it was great! The people were super nice and my computer was built perfectly. It was also reasonably priced. They showed me how to use it and where I needed to plug wires in. They were also really understanding, and built it in one day so I wouldn't have two make two long drives. I would definitely recommend them!
Evan Lee
Apr 30, 2021
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I brought my dell laptop here because the hard drive failed abruptly. They gave me a prompt diagnosis the next morning, and I ultimately decided not use their replacement or repair work because I learned my computer was still under warranty with the store I bought it from. They charged me $0 for their diagnostic work! I am very grateful for that kindness and I will absolutely work with them when needed after my warranty expires.
Quincy Ogutu
Jun 22, 2020
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Originally, I went to a big box store to see if they could diagnose the problem with my MSI laptop, but the technician was dismissive and he assumed that it was a motherboard failure. After doing some research, I found OTSCR and decided to get a second opinion here. From the get-go, Iris assured me that they would try and figure out what the issue was and give me a timely update. Lucky for me, it was the DC jack that needed to be replaced. The cost for the repair and replacement was reasonable and I will definitely be going back here for my computer woes
Edgar Goodfriend
Jan 03, 2020
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I cannot say enough good things about David & Iris at On the Spot Computer Repairs! Go to them first before giving big chains your business.
I spilled beer on my laptop (MacBook Air), and took it in to the Apple store. The "Geniuses" at the Apple store said nothing could be done for my computer and that I would have to pay around $800 to repair my it. And that was without guaranteeing that they could recover my information. And they tried to up sell me on a new MacBook Air computer that cost the same as the repair.
After refusing to buy a new computer, I decided not to give up on my MacBook Air
I spilled beer on my laptop (MacBook Air), and took it in to the Apple store. The "Geniuses" at the Apple store said nothing could be done for my computer and that I would have to pay around $800 to repair my it. And that was without guaranteeing that they could recover my information. And they tried to up sell me on a new MacBook Air computer that cost the same as the repair.
After refusing to buy a new computer, I decided not to give up on my MacBook Air
Nolan Manning
Dec 17, 2019
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I brought my old custom built PC in to On The Spot about two weeks ago for a clean up to get it ready to sell. The staff was professional, polite, and clearly very knowledgable. The owner cleaned up my computer to a like-new state, and also went out of his way to rewire all my cables through the back of the case and make other improvements to it as well to make it look and function better than it ever has. And he did all of this in under an hour!
I will absolutely be a returning customer next time I need any sort of PC work done, and I would highly recommend anyone else to go here for their tech
I will absolutely be a returning customer next time I need any sort of PC work done, and I would highly recommend anyone else to go here for their tech
Pooja Khare
Jul 03, 2019
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I had a very old MacBook Pro laptop whose logic board gave up one fine day. I had gone to the Apple Service center and they couldn't help me out in recovering the data.
But I went here and Iris was very informative and hospitable. She assured me that it can get recovered even though I had tried reinstalling the OS on the laptop which could potentially cause data loss. She and David explained how they recovered my data and gave it to me on a separate hard drive. They did not charge me extra for the hard drive and their price are very reasonable.
I cannot thank them enough for saving my time and
But I went here and Iris was very informative and hospitable. She assured me that it can get recovered even though I had tried reinstalling the OS on the laptop which could potentially cause data loss. She and David explained how they recovered my data and gave it to me on a separate hard drive. They did not charge me extra for the hard drive and their price are very reasonable.
I cannot thank them enough for saving my time and
N. Conlin
Dec 06, 2018
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Couldn't be more pleased with On The Spot Computer Repairs. After scanning my slow and clunky PC for viruses and malware, David correctly predicted that my hard drive was about to crash. He rebuilt my PC with a new OS and flash drive that makes it operate so much more easily and faster. And service was very quick. Practically overnight. Iris was essential in explaining to me what I needed to consider, and offered me several options. We even discussed the benefits and drawbacks of switching to a Mac.
These are personable and knowledgeable people, running a much-appreciated small business where
These are personable and knowledgeable people, running a much-appreciated small business where
Rossana Marza
Oct 28, 2018
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Simply the best in town
I discovered On the Spot two years ago. My laptop wasn't working properly and David told me that I just needed to increase the memory space. He did it for me and since then I dint' have any other issues with that machine.
Today I went back with my other laptop and he got it fixed also this time, when others were telling me that nothing could be done to repair it.
Iris and David are the best in any sense: honest, knowledgeable, careful and very kind. I strongly recommend their services.
I discovered On the Spot two years ago. My laptop wasn't working properly and David told me that I just needed to increase the memory space. He did it for me and since then I dint' have any other issues with that machine.
Today I went back with my other laptop and he got it fixed also this time, when others were telling me that nothing could be done to repair it.
Iris and David are the best in any sense: honest, knowledgeable, careful and very kind. I strongly recommend their services.
Francesca Vetrano
Aug 27, 2017
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My monitor (pixels) on my laptop broke, probably from me accidentally sitting on it from one drunk evening! I called On The Spot Computers and I brought it in. I told them that I wasn't in a rush because I had a backup laptop. They turned it around in a week and I was very pleased that they were able to order the part quickly to fix my HP laptop. They had a reasonable labor price and my monitor cost me about $116 with taxes included. Prices may vary based on what type of monitor it is. Mine was just a simple, non-touch screen. I was really happy with their work. The next time I accidentally sit
