Gateway Mortgage Services
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Gateway Mortgage Services
At Gateway Mortgage Services, LLC, our mission is to set a high standard in the mortgage industry. We are committed to quality customer service - putting the people we serve first. Our goal is to carefully guide you through the home loan process, so that you can confidently select the best mortgage for you and your family from the many mortgage options that are available today.

After you select the loan that is best for you, we will work continuously on your behalf to help you achieve your dream of homeownership. At Gateway Mortgage Services, LLC we strive to make you a client for life. We want to be your first choice each and every time you need a home loan. We always try to go above and beyond for you so that you will always feel confident referring your family and friends to us for their mortgage financing needs.
Services
The pre-approval process is much more complete than pre-qualification. For pre-qualification, the loan officer asks you a few questions and provides you with a pre-qual letter. Pre-approval includes all the steps of a full approval, except for the appraisal and title search. Pre-approval can put you in a better negotiating position, much like a cash buyer.
Pre-qualification starts the loan process. Once a lender has gathered information about a borrower's income and debts, a determination can be made as to how much the borrower can pay for a house. Since different loan programs can cause different valuations a borrower should get pre-qualified for each loan type the borrower may qualify for.
These days it is very important to protect your credit score. Getting a great deal on a new home loan is easier if you have a great credit score. At Gateway Mortgage Services, we feel that it is important to educate our clients so that they can get the best possible rate on any loan.

You should pay all of your bills on time but especially those that are connected to your credit like: Mortgages, Auto Loans, Personal Loans, Credit Cards and other revolving loans.Be very careful who you give your Social Security Number to and make sure that they keep it safe. Shred your bank statements, credit card statements and any other financial documents before you throw them away.
At Gateway Mortgage Services, we are always looking for ways to better serve our customers. Our Rate Tracker service is a no-obligation, free service designed to help our customers find their desired lending scenario. Use our Rate Tracker to request notification when our rates reach a desired level.
The following is a partial list of programs offered by Gateway Mortgage Services, LLC with a brief description of the key elements of each. For a complete list of the programs that we offer, please contact us at 860-574-9458. A popular loan type, conventional fixed rate loans feature a constant interest rate for the life of the life.
Reviews (10)
Crystal Page
Crystal Page
Dec 06, 2021
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My fiancé and I had the pleasure of working with Tori while getting a loan for our first home. She was absolutely amazing from start to finish!! She always made herself available for questions and always made sure we knew what was going on throughout the whole process. We hit a few hiccups on our end and Tori handled them with grace and got the issues resolved quickly. I am beyond thankful she was recommended to me and will continue to recommend her to everybody I know!
Ne
Ne
Dec 03, 2021
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Mike Ballestrini was more than helpful through our mortgage process, he is professional, courteous and exudes Integrity (which is Hard to find theses days).
My husband and I would absolutely recommend Mike and his company for all your Mortgage needs!!!
Thank you for making our 3rd home purchase the best Financial transaction to date! Our Mortgage transaction was smooth and seemless!
Emily Myers
Emily Myers
Nov 26, 2021
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We recently refinanced our home with Mike Ballestrini and his team, I can't say enough wonderful things about them. My husband is active duty military and military pay can be confusing to understand, Mike was very knowledgeable about our situation and understood what we were dealing with. His team was so helpful, they went out of their way to get the job done fast. We saved a ton of money, and were presented with all the options to make an informed decision on which way to go with our refinance. The level of service we received from Mike and his team was first class, they truly care and you don
Lauren
Lauren
Sep 01, 2021
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I received several recommendations from family and friends to use Dorothy and Gateway Mortgage services when I mentioned wanting to purchase a home. We are extremely thankful we did, because with all their hard work and dedication, we were not only able to close on our very first home, but closed in an extremely short time-frame as our move was time sensitive. I cannot thank you all enough for your endless support and assistance in making the process effortless and our dreams a reality!
Theo Vermaak
Theo Vermaak
Jul 18, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Bought my first house, Dorothy and her team was amazing from the beginning to the end of the process
Veterinary Management Council Of Connecticut
Veterinary Management Council Of Connecticut
Jun 27, 2021
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I’ve worked with Dorothy and her team for about 13 years now and I’ve never been disappointed. She stays in touch and keeps me up to date with the latest information and contacts me if there’s a program that can save me money. Always willing to answer questions and walk me through the process the entire team is fabulous! I highly recommend Gateway Mortgage!
Cara Walz-Burton
Cara Walz-Burton
Mar 23, 2021
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Gateway was extremely instrumental in helping me obtain my first mortgage. The (first time) home buying experience is overwhelming to say the least. Dorothy and her team not only put me at ease answering every call/text/email promptly, they also helped me navigate every aspect of the process. I would highly recommend Gateway Mortgage Company for your home buying/refinancing needs!
Ivan Parra
Ivan Parra
Feb 26, 2021
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HIIIGHLY recommend Gateway Mortgage Services for everybody buying a house! I purchased my first home last year in February 2020. I've been meaning to write this review for a year now, but with 2020 being the crazy year it was I am finally getting the chance to now.
Tori was awesome! She is very personable, professional, knowledgeable, and transparent. Tori showed me all the options I had for mortgage lenders and their rates. She broke down the complicated mortgage lingo to me in easy to understand words, better than anybody prior to her could. Furthermore, Tori would always answer my texts and
Samantha Smith
Samantha Smith
May 06, 2020
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Dorothy was AMAZING through our home buying process! She helped us work towards raising our credit score and figuring out exactly what we were comfortable to spend in our mortgage payments. She was our first step in our process and connected us to our realtor as well. She made us a perfect match and worked well between us and the realtor. When it came
to our closing it felt like a breeze with the closing team we had and we couldn’t be more thankful! Gateway was recommended to us by a family member and we will continue to recommend them, Dorothy specifically, whenever possible.
Maxwell S.
Maxwell S.
Dec 22, 2015
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Very Proffesional Mortgage Company located in Waterford, CT. Dorothy, Bill and their Team are exceptional at finding you the perfect home loan