Dime Investment Service
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Dime Investment Service
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Services
Recognizing the importance of banking opportunities for all people in greater Norwich, public-spirited businessmen established the new mutual savings bank. Dime Bank is governed by a Board of Directors which, along with the bank corporators, represents the interests of depositors in all communities served by Dime Bank.
Our highly regarded and trusted professionals can customize an estate plan that caters to your wishes and helps provide peace of mind to your family. We established our Trust Services department for the benefit of our neighbors in southeastern Connecticut and Rhode Island. We strive for excellence in everything we do and commit ourselves to providing comprehensive services to benefit your family.
We strive to be the best community bank in Connecticut and Rhode Island, and DimePerks checking accounts are part of the plan. They deliver the anytime banking services you need, along with special discounts and benefits that will help you manage money and discover local merchants who make our region great.
Dime Certificates of Deposit are safe, secure and guarantee higher returns for your money. Dime Certificates of Deposit will pay you a higher, competitive interest rate versus other accounts. Invest in a Dime CD and rest assured your money will be safe & secure since it is FDIC-insured up to maximum allowable limits.
Dime IRAs take advantage of special retirement tax benefits and our great rates to maximize your returns. Dime IRAs are an ideal way to save for retirement - by taking advantage of federal tax benefits they yield a superior return. IRA funds can be put into a Money Market Savings, variable rate IRA Account or most Dime CDs.
Reviews (11)
Barbara K.
Barbara K.
Aug 28, 2021
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My husband and I met with Jessica, the branch manager, last week. She was very cheerful, efficient, and knowledgeable. We went to open an account but found out we can save a lot of money by getting a new home equity. It’s hard to find service like what she provided these days. We received a handwritten thank you from her and she even called us yesterday to make sure we didn’t have any questions. She’s amazing. We loved the experience.
Karen Stumacher
Karen Stumacher
Mar 29, 2021
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Extremely rude and i believe it was the manager or another higher up made derogatory remarks to my family member with autism. entire family is taking business elsewhere.
Nora Botta
Nora Botta
Mar 29, 2021
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I gave this bank a 1* review, just because I couldn't give it a zero. Telephone customer service was bad. I had to drive to my local branch to resolve issue. Unfortunately my experience with the branch manager was less than desirable. However the other woman who helped me was very nice. I'm Seriously considering reporting matter to a regulator then taking my business somewhere else.
Jeannie Torrick
Jeannie Torrick
Mar 23, 2021
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Opened several accounts recently and had the pleasure of having Nancy H as a customer service rep. She was very thorough and helped me with a few issues I had. Very courteous and knowledgeable, always returned emails quickly. She made you feel comfortable while in her office. I am happy that we chose The Dime Bank.
Gsta Gsta
Gsta Gsta
Mar 15, 2021
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The worst I have ever been treated from a bank. 1 year ago i went to the Hawley branch to deposit a third party check. I was denied even though me and my family have been customers for more than 30 years. So I went up the road to a different branch and they started to help me without a issue. Well the manager came out of her office and actually had the teller reverse the transaction after it was already completed ! (There were no issues with the initial transaction). They were mad that I went to a different location to help me because the first location was not helping with my needs. I then had
Danny Moran
Danny Moran
Mar 14, 2021
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Got destroyed again. Not the first time with the
Dime bank. The good they have amazing employees and many locations.
The Bad is They have horrible at online banking they say it’s the vender.
Daniel Moran
Daniel Moran
Jan 08, 2020
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Horrible customer service good luck calling tech support. . just wait till you get a new debit card in the mail and then try to turn your card on. It has been a total nightmare. Lady's on the phone are pretty nice i am thinking of moving banks.
Kelsey N.
Kelsey N.
Oct 06, 2019
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I love this bank. Good CD rates . Employees know what they are doing. The fraud alert system is excellent. They prevented my account from being wiped out on multiple occasions by skimming devices. The first sign of fraud on my card, I was immediately alerted with a text message and an email.
Kelly Weech
Kelly Weech
Sep 13, 2019
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Went in today and met with Nancy H. to set up a new account. Such a lovely lady. Very patient , helpful and awesome! Took the time to explain everything in detail. Thank you !!
Jim M.
Jim M.
Sep 30, 2017
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I live 500 miles away but keep my money here. You know service has to be top notch to make that happen. On my last phone call with Jeremy he was super friendly and super fast with the computer.
Christine B.
Christine B.
Aug 01, 2017
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I did not have a good experience with this bank to obtain a new loan. Their bank guidelines are extremely stringent. There are better banks and lenders out there.