Based in the Southeast, STP Tile began as a women-owned business - a rarity in the construction field. With more than 25 representatives, 18,000 square feet of premium showroom space and three distribution warehouses, we inventory over 800,000 square feet of tile and 1,000 setting material SKUs, representing 150 vendors.
Our representatives average about 10 years of industry experience and go through over 50 hours of training when they join our team. We believe that guiding designers and architects about the products they are specifying is essential to ensuring success. STP Tile has been a flooring master distributor for 25 years.
Our representatives average about 10 years of industry experience and go through over 50 hours of training when they join our team. We believe that guiding designers and architects about the products they are specifying is essential to ensuring success. STP Tile has been a flooring master distributor for 25 years.
Services
The single most important step in caring for your porcelain floor is the complete removal of setting materials, grout residue, and/or any construction residue from the surface of the tiles before they have a chance to dry. In most cases, porcelain tiles can be cleaned successfully by scrubbing the installation with a neutral pH detergent cleaner followed by a thorough rinsing with water.
At the heart of Specialty Tile Products are fun, stylish and committed people. We are 75 employees and growing - an eclectic bunch of former installers, former manufacturer reps, and designers - people with diverse experiences. Some of us have been with the company for more than 20 years, a testament to our expertise and company culture.
Reviews (13)
A. R.
Aug 19, 2021
Report
I did not have a good experience here. It was not easy getting someone to answer my question. When I did have a minute with a designer (?), she first corrected my pronunciation of the tile name and then she criticized the tile I had chosen. She at least tried to be subtle by asking questions like, "Why did you choose THIS tile?" and "What made you decide not to just use your countertop marble for the backsplash?" and "Did you think about how THIS tile would look in THAT room?" I definitely felt that she was talking down to me. I was not wearing heels and pearls, nor
Dianna Locke
May 27, 2021
Report
Steve Martin
May 19, 2021
Report
Justin Craft
Apr 17, 2021
Report
Lisa Lisa
Jan 29, 2021
Report
Jack Kerch
Nov 20, 2020
Report
Craig Sherrill
Nov 29, 2019
Report
I placed an order for tile a few weeks ago and was told 7-10 days for it to come in. I checked at 10 days and was then told it would be in the following Monday. I was going out of the country and called on the Monday of delivery and was told it was in and could be picked up on Tuesday. Sent my son to pick the tile up in Norcross and the person who helped him was extremely rude. Then when he got to the warehouse, he was told the tile was all received damaged. There were 3-4 days between confirming the tile was in and picking it up. No one bothered to call. I have still yet to receive a call from
Vijay Alagarraj
Dec 08, 2017
Report
Love the showroom, good quality tiles and plenty of design to choose from. Friendly and professional staff helps you with the options and the whole process. We got our tiles on time. After the renovation was over we got some tiles left so we called them to return. There is a restocking fee (30%) but you can return the unused tiles which is great. The place to return is right behind the showroom itself and surprisingly that process was smooth too. The customer rep came out checked the returning products and processed the paper work and I was out in few min. Definitely recommend.
B. P.
Nov 16, 2017
Report
Victoria F.
Oct 05, 2016
Report
I don't recommend, just based off of the customer service. I went to the store, prepared to buy as I have a remodel taking place in the near future, but was turned off after walking around the store several times and not even getting a welcome from any of the several associates in store. After feeling ignored I finally decided to leave and take my business elsewhere.
Kathie N.
Oct 22, 2015
Report
Mikael O.
Jun 18, 2014
Report
Very disappointed with the service at the store.
1. Went in once and got a quote. That sales person did not inform us that there would be a substantial shipping charge added
2. Went in again to purchase. Was told of shipping charge and to the stores credit I did get a discount. Was told delivery would take 5 business days
3. After 7 business days, no delivery. Called and leaned that order hadn't even been packed/left California yet. And no phone call, anything to let us know.
Cancelled order and will now have to figure out how to keep project on schedule after this. Unhappy
1. Went in once and got a quote. That sales person did not inform us that there would be a substantial shipping charge added
2. Went in again to purchase. Was told of shipping charge and to the stores credit I did get a discount. Was told delivery would take 5 business days
3. After 7 business days, no delivery. Called and leaned that order hadn't even been packed/left California yet. And no phone call, anything to let us know.
Cancelled order and will now have to figure out how to keep project on schedule after this. Unhappy
French District A.
Apr 13, 2014
Report
I made an appointment with a sales representative at the Miami Circle show room and took time off work to work on a bathroom project. I had seen a beautiful Italian tile in the show room but she was very reluctant to even check on availability and delivery for me. Instead, she led me to another choice which I was only half happy about. It turns out she never called me back or email me to let me know if either of the choices were available. What a waste of time!
