B-Safe Security
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B-Safe Security
Technology may change, but the mission of B Safe Security remains the same: to provide protection and peace of mind throughout our communities through integrated electronic security and life safety solutions to businesses, educational institutions, governments, and homes. We believe in utilizing cutting-edge technology, quality-engineered products, and outstanding customer service to help ensure the safety of our clients.

We believe these values are what has led B Safe to be successful for over forty years. Our mission is materialized every time our products and services save lives or protect property. B Safe only uses products our employees would put in their own homes or businesses. It is our core responsibility to match your needs with an appropriate level of protection.
Services
We are dedicated to protecting you and the ones you love. Whether you've had security for years or have just moved in, we can make you feel safe and secured. We offer tailored protection for small businesses, offering personalized protection that will fit your needs. B Safe is trusted to provide security services for homes and businesses across the entire Tri-State Area when it comes to protecting your business, home, or even person.
I have your residential system and recommend your company to everyone. Like the barn door and the horse all too often people don't think about a system until after the fact. I put my system in in 1981 (wow!) when I purchased my home. Never changed companies since the system was installed. I felt compelled to write and express my gratitude and deep appreciation for the exemplary job performed.
B-Connected is B Safe's revolutionary security option that allows you to see surveillance video right from your laptop or smartphone. This allows you to check on any monitored room in your home, or any of your cameras outside of it. With our app, you can instantly view your camera feed while you're running errands, stuck at work, or on vacation, from anywhere in the United States.
House fires cause damage over $15 billion in property damage every year. Change to could be prevented with a monitored smoke and fire detection system. This is why B Safe offers monitored home security system with life safety protection, including water, heat, and smoke detectors. A monitored smoke detector will work better than non-monitored detector.
B Safe Security offers comprehensive energy-efficient solutions for your home. These systems allow you to save on energy bills while creating a comfortable indoor environment. With Z-wave radio technology, B Safe's home automation systems can remotely control a wide range of features in your home. These features include appliances, lighting, and thermostats among other options.
Reviews (14)
Linda Colbourne
Linda Colbourne
Jul 23, 2021
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We are new customers to B-Safe of Wilmington! I worked with Tina to get us all set up. What a great experience. She was extremely helpful and demonstrated outstanding customer service skills. She was such a pleasure to work with I have asked her to set us up for a quote at another one of our locations! Thanks Tina for everything!!
Wayne Miller
Wayne Miller
Jul 18, 2021
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At the beginning of my many conversations with B Safe Security, I first started talking with Tina and she was extremely knowledgeable and if she didn't know an answer to my question(s) she would call me back with the answer. I was impressed with her thoroughness and help.
Frederick Calhoun
Frederick Calhoun
Jun 27, 2021
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I have two alarm locations Delaware and Florida and I recently moved the location in Florida and worked with Tina Scarfo. She was right on the ball. Knew exactly what to do with the system in the new house which was wired and needed a major up grade to include wireless components. It was done perfectly in no time. Also she scheduled my Delaware system for upgrade to 5G so I could control both by phone. This was also done quickly. Bob Roads also saw that my needs were addressed in a timely manor. We have been with bsafe for many years and found them to be very responsible since we switched from
Andrea D.
Andrea D.
May 12, 2021
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My alarm had gone off, but the monitoring hub had no record of it. I found out that the service was tied to my home phone. I had disconnected my landline a few weeks prior so the signal was going nowhere. The company said my system was too old to connect to a cellular phone so I would need a new system and that a gentleman would call me back to set up an appointment. I haven't heard from him yet. It's been weeks. Not very good with their customer service and satisfaction.
Alan Chambers
Alan Chambers
Jan 29, 2021
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What a rip off . Now they want to charge an extra $5.00 per month bringing the total monthly charge to $45.00 per month. Other alarms systems are better & available for 1/2 the cost. An example is SimpliSafe a alarm system can be purchased for under $200.00. They offer full service for monitoring plus opening and closings for $25.00 per month & you can cancel at any time. It is easy to install and add as many monitors, glass breakage detectors, camera, etc as you desire...no technician needed. You can control your system on an Android , iPhone or computer. Notifications are received by email or
Lorraine M.
Lorraine M.
Jan 10, 2021
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Bsafe purchased the alarm monitoring service I previously used. I had no contract with them a d had month to month service. When I notified them to end my service in mid December, even though I was paid up until the end of December, they want me to pay them for another month. I refused. They now call me and everyone on my alarm notification call list every day and harass us.

There are so many reputable alarm companies out there to choose from, this is not one of them.

I suggest you save yourself the harassment and stay away from bsafe.
James McL
James McL
Nov 26, 2020
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BSafe did a great job in allowing us to purchase more equipment in Laurel Delaware. Stuart was a great salesman, and allowed us to change our minds on layouts, equipment, and security services. This is now our 3rd location with BSafe. Glad we chose them.
Henry W.
Henry W.
Jul 02, 2020
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Transition to B-Safe from company they acquired has been great! Adding a new property and Tina Scarfo has been great to work with! Looking forward to our continued relationship with B-Safe!
HW
Kristen Granger
Kristen Granger
May 18, 2020
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I'm so glad I read these reviews before deciding
to go with B Safe Security. I was not aware that I would be locked into any kind of contract with the company, and this is my main reason for deciding to go with someone else. I think I will continue my research with SimpliSafe a bit, as an above customer highly recommended it in their review. They are way cheaper, user friendly and contract free. No one likes to be locked into a contract for years, and I see no good reason for having to do so with a security company.
Desiree C.
Desiree C.
Nov 22, 2019
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These people screwed my elderly mother over. Claimed she signed a contract, but she doesn't sign contracts unless read. They said she did so they must have had her sign something without telling her it was a contract. In order to get out of it she had to pay a large fee. She needed an updated system and they would have charged way too much. These people are not valid...no longer a small company. And they take advantage of older people,
Tina Brunetti
Tina Brunetti
Jun 15, 2019
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My home has been protected by B Safe for 25 years. I do not have one bad thing to say about this company! Everyone is knowledgeable and friendly; they do not pressure you into buying things you do not want. When I call to ask a question, I am put through to a service rep who either speaks with me right away or calls me back before the end of the day. I love this company and I highly recommend them.
Scott J.
Scott J.
Sep 28, 2018
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Great service so far for my new home in Philadelphia. Easy to use app, and affordable installation / monthly cost. Would highly recommend.
Mike R.
Mike R.
Aug 19, 2017
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Horrible service, sneaky contract. Keep in mind it auto renews the length of the original contract! It doesn't go month to month or even a year but it auto renews the full length. Installation was a disaster I told them I was concerned about a ground floor window by my basement as a point of entry. The said no problem, 2 months later I open a window on the 2nd floor and I the control box state, "basement window open". I check and sure enough they didn't put anything on my basement window. I called and they said they didn't make a mistake I didn't tell them I wanted
Ana S.
Ana S.
May 10, 2016
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Mike is a great sales rep. He explained the system in detail, reviewed the contract with me in detail, and has been there to answer my questions even after the sale was complete and my installation complete. The tech that installed our unit was friendly and presentable. He walked me through every step of his installation process and left the site clean and neat. He did not leave one wrapper behind. I would definitely recommend them!