Crossroads Ford
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Crossroads Ford
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.

We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.
Services
If there's one thing at Crossroads Ford we love more than the lineup of new and used vehicles in our Ravena showroom, it's the excitement we get out of helping Delmar, Hudson and Chatham drivers find their match. We take the time to explore the features that are important to you and our knowledgeable staff is here to answer all of your questions.
Crossroad Ford's Certified Service Technicians take great pride in providing unsurpassed workmanship, exceptional service, and fair pricing. Ford owners in Ravena, Delmar, Hudson, and Chatham can trust that our factory-trained professionals will repair your vehicle using genuine Ford parts and get you back in your vehicle as quickly as possible.
Engine: Primary Electric Motor Engine (Rear) / Secondary Electric Motor Engine (Front) with Standard Range High-Voltage Battery. We turn our inventory daily, please check with the dealer to confirm vehicle availability. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.
We're always looking for highquality preowned vehicles and the demand has never been higher. Get a real offer for your vehicle in just minutes & sell your car the easy way at Crossroads Ford. Once you have your offer you can either trade the vehicle in for a new one, or simply just sell it to Crossroads Ford.
At Crossroads Ford, we can custom order the Ford SUV or truck you're searching for with the options, features and color choices you want! Contact us today for more information and how to order your specific vehicle today! With inventory levels at an all-time low, (currently due to a computer-chip supply shortage, fueled by the pandemic) the best way to get the exact vehicle you're looking for, is to place a custom order through Crossroads Ford.
Reviews (9)
Amy Bentley
Amy Bentley
Nov 24, 2021
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Excellent dealership! In October, I purchased a 2021 Ford Ranger at Crossroads from Brett. Brett was awesome to work with throughout the whole process. On the phone and in person, Brett was friendly, honest and very helpful. He was not pushy, listened to what I wanted and made me feel that my business was important to him/dealership. Definitely check out Crossroads, you won't be disappointed.
Faith Linz
Faith Linz
Nov 02, 2021
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UPDATE: Crossroads Ford did NOT fix my car's issue that they took a month to "fix" and charged me for. The same issue is now happening again, so they have fixed nothing. They also won't look at my car now until next month, when this is a problem that needs to be addressed right away. Crossroads Ford needs to give me back the money I paid because they didn't fix anything. Taking my car to another dealership now, contemplating legal action.
I am so disappointed to have to write this review, I really wish I didn't have this experience. My husband and I brought our car to Crossroads Ford as new customers
Reagan W.
Reagan W.
Sep 27, 2021
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If it's not a Ford don't bother - they'll give you some bs excuse why it's 'extra' if it's not a Ford. Couldn't even figure out if they service anything with the constant negativity out of the service tech.
Don't waste your time here
Bette Ann Heath
Bette Ann Heath
Sep 07, 2021
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I had the worst customer service experience. They are supposed to do what you ask them to do not what they feel like doing. They deserve no stars. I was charged $129.60 to glue my review mirror on which was outrageous. I have had this done before 5 times somewhere else and only wanted their advice about what to do next. I was looking for something stronger to hold the mirror up. I said to the gentleman on the phone I just want their knowledge about the situation. They had to give me a rental to pick my mother up because I expected to only be there 30 minutes and I had dropped my mother off shopping
Pam Ennis
Pam Ennis
May 18, 2021
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Todd Finn was wonderful. No high pressure sales. We traveled over 3 hours from PA to NY. Todd made purchasing a car out of state easy. His instructions on the car were thorough. The dealer prep was well done. Thank you all
Tiffany Nishefci
Tiffany Nishefci
Mar 07, 2021
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I purchased my new Bronco Sport at Crossroads and I love love LOVE it! Best customer service and staff! Brett Teator in Sales provided very clear guidance within the overall purchase process. Several cool new Ford cars on the horizon for 2021--highly recommend making a visit to Crossroads if you are in the market to purchase a new/used car!
Jason G.
Jason G.
May 11, 2016
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Drove here before work one day, about 1.5 hr drive and was cutting it close on coming back. I didn't call ahead. Stopped in to look at a car and the internet salesman said someone would be with me, so I waited. After maybe 20 minutes after the internet salesman came back over and asked if he could help. I told him what I wanted to test drive and he got me the keys and I also explained my long drive to get there. Took the car out and it was dead empty, to the point of not wanting to drive further than within eyesight of the dealership (less than a mile test drive). I came back and parked the
Connie V.
Connie V.
Dec 18, 2015
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I came in for a routine oil change but I also had been hearing an unusual noise when I hit the brake. It turned out to be a seized caliper. This was a Saturday morning and they had to order the part. So, they offered me a loaner and sent me on my way. A few days later my car was repaired, and I'm a happy driver!
Brian B.
Brian B.
Apr 01, 2015
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I have dealt with Rob Hussey at this dealership. Very responsive and pleasant to deal with. In the Albany area Rob is the salesperson to deal with to buy a new Ford. The only this review reason not a 5 star rating is that I ended up not buying a car here for reasons not related to Crossroads.