Truckee Overhead Door knows garage doors. Nestled in the Sierra Nevada Mountains is a small, locally owned company with an extraordinary talent for all things pertaining to garage doors. Whether it's making a vision a reality, bringing an architect's rendering to life, or lending our own creativity to help design that perfect door, Truckee Overhead Door has over 25 years of experience to help facilitate your dream.
No matter what your budget, a member of our experienced sales team can assist you in choosing a garage door that will enhance the look of your home. Truckee Overhead Door knows garage door repair and service. From our 21-point service, to bear break-ins, to broken springs, or anything in between, we know the ins and outs about your ups and downs.
No matter what your budget, a member of our experienced sales team can assist you in choosing a garage door that will enhance the look of your home. Truckee Overhead Door knows garage door repair and service. From our 21-point service, to bear break-ins, to broken springs, or anything in between, we know the ins and outs about your ups and downs.
Services
Although the garage door is generally the largest moving object on a home and the most frequently used, we often miss out on the maintenance and repair of our garage doors. Negligence can cause serious damage to our garage doors. This is why we at Truckee Overhead Door recommend a yearly maintenance of your garage door so you can avoid such problems.
Charity Hennessy is the Office Manager at Truckee Overhead Door. As Truckee Overhead Door's longest standing employee, she can answer any garage door question that comes her way. Charity oversees all integral parts of our office operations and also manages the financial aspect of the business.
She started back in 2004 as the office assistant, and quickly moved to Inside Sales where she excelled at accurately quoting and selling custom garage doors.In 2008, Charity transferred into the role of Office Manager. Armed with an AA in Business with Honors, she has proven to be an irreplaceable asset to our team.
She started back in 2004 as the office assistant, and quickly moved to Inside Sales where she excelled at accurately quoting and selling custom garage doors.In 2008, Charity transferred into the role of Office Manager. Armed with an AA in Business with Honors, she has proven to be an irreplaceable asset to our team.
Reviews (15)
Sheryl B.
Aug 28, 2021
Report
Our garage door cable broke late Thursday night causing significant damage to the door. We called first thing Friday morning and they sent someone out that same day. He (I believe his name was Jose) arrived at 3:30 and had everything fixed within 2 hours. New cable installed and had door open to get my car out then closed it so they could return Monday for some minor tweaks to make everything work smoothly. We thought we'd have to buy a new door but everything was fixed with minor charge. I can't recommend them enough! Saved us so much money and they were super responsive! Nobody wants
Libby Brittain
Aug 21, 2021
Report
Linda K.
May 07, 2021
Report
Jack Hebert
May 04, 2021
Report
Fred Moyer
Jan 01, 2021
Report
Mary C.
Oct 22, 2020
Report
We added a garage as part of an addition 4 years ago. Brand new garage door that froze shut within the first 6 months. Our contractor came by and got it working the first time, telling us that we should call Truckee Overhead Door where we purchased the door. We have had at least 8 reoccurrences of the problem and the Door people have been out two or three times. The problem is that they never make a fix and claim that they cannot duplicate the problem though a year ago they also said the motor may need to be replaced. Admittedly its an intermittent problem, but evens intermittent problem need
Dany T.
Sep 05, 2020
Report
Truly horrible customer service. Started out great. Made an appointment. They called the day before to confirm and gave me a two hour window. Two hour window was almost up so I called. Got a recording so I left a message. No return call. I called again and spoke to Alex in the office who was as UNHELPFUL as possible. She informed me she couldn't reach her technician ("he must be at his other job" wait. What??) and if she could reach him by 5pm he'd call me. If not, she'd re-connect with me on Tuesday (this happened on a Friday at 4:25PM) Needless to say no
Penny S.
Jun 30, 2020
Report
Jim P.
May 14, 2019
Report
This company is a team of professionals from Molly and Megan in the office in scheduling to Brian the service tech they sent - all involved were courteous, professional and knowledgeable and the doors now work like new. Brian shows up in time and got right to work and finished the repairs in short order. Another company recommended replacing parts without even looking at the project - I couldn't be happier - Truckee Overhead Door Company came though - they have no clue that I'm writing this review but they sure earned it, old school business with family values and integrity gets my vote
Richard T.
Nov 30, 2018
Report
Terrific service! Arrived on time, friendly, knowledgable. Spent over an hour locating the problem and fixing it, then serviced entire system. Price was incredibly reasonable, especially considering included time spent, driving to & from office, and a new part.
Couldn't be happier, recommend them to anyone.
Couldn't be happier, recommend them to anyone.
Don W.
Nov 12, 2018
Report
Dave P.
Sep 18, 2018
Report
I contacted this company through Yelp to schedule an appointment. They replied promptly and scheduled an appointment. They had an emergency to repair the Truckee FD door and contacted early to let me know are reset the time to the afternoon. They showed up on time, did a thorough inspection and repair of the door. From the appointment, to the service, this company was terrific and would recommend using them should you need a garage door repair.
Tom H.
Jul 19, 2018
Report
Truckee Garage Door helped us design our Garage door in 2013. They have provided impeccable service on it since then. The last call on the door was an emergency and they were right there. I asked for an invoice and they said the cause was a part failure from last years service. It shouldn't have broken, so the repairs were covered under warranty!
These are special people.
These are special people.
Chris P.
Jul 06, 2018
Report
I have been using a competitor for years and decided to make a change when our garage door broke for a second time.
I called Trisha around 9 am. She called me back an hour later and said she would have a technician out after 3 pm the SAME DAY!
Eric did an amazing job and fixed everything. The door sounds and works better than the day we installed it. Thanks so much!
I called Trisha around 9 am. She called me back an hour later and said she would have a technician out after 3 pm the SAME DAY!
Eric did an amazing job and fixed everything. The door sounds and works better than the day we installed it. Thanks so much!
David Iv Freedom
Jul 02, 2017
Report
