We know everyone is feeling confusion over where you can and cannot wear masks especially if you have been fully vaccinated. As of right now, masks are required in all health care facilities in Ohio, including Hermann & Henry Eyecare, even if you are fully vaccinated. This follows the current mandate of the CDC and helps us continue to protect our most vulnerable patients.
Unless needed for mobility or cognitive reasons, family members or visitors may not accompany patients. We have extended our hours temporarily to help make social distancing possible. There may be some extended wait times due to the current situation. We are doing our best to help our patients in a timely manner but in a safe and responsible manner as well.
Unless needed for mobility or cognitive reasons, family members or visitors may not accompany patients. We have extended our hours temporarily to help make social distancing possible. There may be some extended wait times due to the current situation. We are doing our best to help our patients in a timely manner but in a safe and responsible manner as well.
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Reviews (10)
Jenny Sims
Sep 25, 2021
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New patient, waited 50 minutes to be seen. Wanted to charge $35 for pictures of my eyes that my old doctor does for free. Because I waited so long, they decided to do pictures for free and front desk rep thought it was a pity offer as she said “awww” when the doctor told her the plan. Then she ran my contacts order and told me a price for contacts I’ve never heard in the 20 years I’ve worn contacts. Asked for my scripts and left and will never be back. I told them I don’t need to get pictures of my eyes as I won’t be back. I tried to give my business to a Pickerington eye doctor since
Nikki Carr
Mar 02, 2021
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I had my first ever eye exam here today and I cannot say enough wonderful things about this practice. Easy check in, very thorough with sanitizing precautions, and the staff are friendly and helpful. Everyone there went above and beyond. You don’t find that many places. Thank you Dr. Henry and staff for making my first eye exam a pleasant one!! Beth, thank you for your patience and your help in picking out glasses!
April Elleman
Jan 26, 2021
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We have rescheduled my children's appointments four times in the three months because they keep changing their schedules. They had told us that one parent could bring both children to an appointment. The day before our fifth try for an appointment they called to tell us that we now need both parents at the facility because they can no longer allow one parent to bring both children although they are all masked and from the same household and have to wait in the car prior to the appointment. Their management and front desk staff has been very rude and unpleasant during the rescheduling process over
Jordan Marshall
Jan 25, 2021
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Love this place! I have seen Dr. Murphy and Dr. Henry over the past 5 years and they are both amazing! You can tell they truly care about their patients and have a real passion for what they do. Even during these crazy times they have somehow managed to be accommodating while keeping everyone as safe as possible. Kudos to the whole staff for that! Wouldn’t go anywhere else!
Ava Blankenship
Jan 15, 2021
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I’ve been going here since I was a child. No complaints until recently. Horrible customer service experience with the pandemic. Called to try and order contacts until I could see a physician, the woman who answered was not helpful and basically said there was nothing she could do for me until August 15. Due to the type of work I do I am unable to wear glasses and it is not safe to rewear daily disposable contacts.
I understand there is a lot going on in the world right now and I’m trying to be understanding of this businesses circumstances, but the lack of understanding and the ability to
I understand there is a lot going on in the world right now and I’m trying to be understanding of this businesses circumstances, but the lack of understanding and the ability to
Tori Marshall
Dec 05, 2020
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Randall Hoar
Nov 20, 2020
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Afton Smith
Jul 17, 2020
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I’ve been a patient for several years and my two children are as well. Recently it’s been challenging to schedule an appointment, it is frustrating that I’ve called three times now and each time I have been asked to call back next week. Yes, I’m aware that COVID is changing how businesses run, but COVID is not an excuse for poor phone etiquette and rude/annoyed remarks from office staff when I inquired about an exact date and time to call back. I realize my initial rating of 2 stars was somewhat harsh and not a true reflection of my overall experience with the practice, but I was extremely
Nikole Ogle
Jan 02, 2020
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Jenny Phillips
Sep 28, 2018
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I have been going to Dr. Henry for 4 years. I found him when we moved to the area based on all the favorable reviews. He is the best eye doctor. He works with you to make sure you are getting the best contact lenses for your situation. He and his staff are very knowledgeable and friendly. I have been wearing contacts for over 35 years and had struggled with poor night vision and trouble seeing while driving in the rain. I explained this to Dr. Henry and he was able to resolve this with astigmatism contact lenses and tested a few different ones to find the brand that worked best for me. This made
