Hendel's Air Conditioning
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Hendel's Air Conditioning
There's no fancy voicemail machines or answering services at Hendel's Air Conditioning. Every phone call is answered by our knowledgeable staff capable of expediting your request, 361 days a year. Service and Maintenance information is systematically stored in our computer system and readily available to our service technicians should a problem arise.
Services
At Hendel's, we feel that if customers are offered a choice of every major brand of air conditioning equipment, they will be better equipped to make an educated decision about what is right for them. Hendel's is recognized throughout the air conditioning industry as the leader in customer service. At Hendel's you will never reach an answering service, never experience long waits on hold.
Our Service Department is staffed by Master technicians who are highly trained in all the latest technology as well as aged equipment. Hendel's offers evening and weekend emergency service hours at very competitive prices. With over 50 years of HVAC experience, the technicians at Hendel's are able to handle anything.
Hendel's has the only air conditioning showroom that displays and sells ALL brands of air conditioning units. All of the equipment in our showroom is operational allowing our experienced staff the ability to demonstrate the equipment operations.

Before you purchase a new air conditioning system, or have a major repair performed on your current system, stop in our showroom and learn about the equipment, installation process, and/or repairs to your existing system.You can learn more about air conditioning in 10 minutes than you ever thought possible.
Many factors go into the cost of an air conditioning unit. It's difficult to simply quote a price over the telephone. There are various features that will determine the cost. The type of unit, SEER ratings and location of the unit are just a few. BEWARE OF FOOT IN THE DOOR TACTICS AND PHONEY TRADE-INS.
Utility rebates are currently available on qualifying equipment. From time to time, manufacturers also offer rebate programs. Hendel's participates in rebate programs offering the maximum utility rebates available along with manufacture rebates, or 60 months same as cash financing on qualifying heating and air-conditioning equipment.
Reviews (12)
Matthew S.
Matthew S.
Jun 11, 2021
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Classy repair man Hendels.. throws a still lit cigarette on the floor. It's ok if you don't respect your body but don't disrespect Arizona.
Russell H.
Russell H.
Oct 21, 2020
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These guys are not interested in fixing your expensive A/C unit, only interested in selling a new unit.

Their guy went up in the attic a few minutes and said it was broken, need new one. Seemed fishy so I sent him to test the pressure. It was low. He said they needed to put in a new unit.

Then I called a local honest handyman, who sold red the leak for $125, and five years later it's going strong, despite HENDEL'S.

If you want an honest A/C fixer- keep looking. These guys are as corrupt as #45.
Yvonne J.
Yvonne J.
Aug 22, 2020
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I have used Hendel's previously, and every time I am more than satisfied with the work they do. This week I had to replace my AC unit. I knew it was having trouble and wanted to replace it before it went totally out. Hendel's came quickly, gave me an honest estimate, and was out the next day to do the work. Mario and Abraham were two of the hardest workers I have ever seen, and they were working in 114-degree heat. The unit was installed, ducting replaced and everything cleaned up immaculately, all in one day. Hendel's sent someone out the next day to fix my garage ceiling where
Kassandra K.
Kassandra K.
Aug 19, 2020
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I originally hired Hendel's three years ago as a new homeowner when I had my first ac problem. The man they sent out was professional and fixed the problem quickly. I have recommended Hendel's to several friends since then and have been confident in their customer service and honesty-until now.

a year or two later I had another problem and called them again. The man they sent out was not willing to go onto the roof of my condo complex and said that someone would call me the next day and set an appointment for another repairman to come. He did not want to check for any access points in
James C.
James C.
Jul 19, 2020
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While I appreciate they were open on Saturday, 2 stars for that. I did not appreciate that the run capacitor I needed was $65 more than I could buy it anywhere else. No stars. Unfortunately the wife picked it up being in the area and did not know. I could have paid my AC guy $75 for a service call and $15 for the part had I known they were going to gouge me. He is busy so I did not want to bother him with something I could fix. I would have made do with the heat had I known they were going to soak her for $81. My bad I did not ask how much it was going to be over the phone. Never in my wildest
Marcia M.
Marcia M.
Jun 29, 2020
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I give Brad and Hendel's a 5 star rating. I have highly recommended you to neighbors in our HOA in the past, but I wanted a five-star review on the internet for all to see.
Today, while doing our yearly maintenance check, Brad found a situation that was not allowing our AC to work up to its designed capacity. He diagnosed it, remedied the problem, and we are on our way to having the most comfortable summer in years. THANK YOU Brad, a star in Heaven for you.
Jane Jundt


P.S. Send Brad next year and please promote him as soon as he is eligible...or at least a pay hike. JJ
Baron B.
Baron B.
Mar 16, 2020
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The tech did a good job.
However, there are some things you should know before you do business with Hendel's. First, Hendel's now adds a 3% surcharge if you pay by credit card. Fortunately, we had $1,000 dollars in the bank and could write a check.

The second thing you should know is that replacing a fan motor and adding 1 pound of refrigerant will cost you close to a $1,000.

Here is a break-down of Hendel's invoice:
- Trip and Diagnostic Charge - $129
- Condenser fan motor - $609.54
- Service Labor - $100
- Refrigerant R- 410 - $79.89
For at total of $918.41

The replacement
Rw W.
Rw W.
Dec 23, 2019
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Have been using Hendel's for years to replace and repair our two roof mounted heat pumps. One unit was making a lot of noise (turned out to be fan blades hitting shroud), so called Hendel's to fix. Initial service call was $99 (seems high), and technician indicated $1680 more needed to replace the motor, fan blades, and shroud. Work was all professionally several days later and unit is working good again, but would not apply the $99 diagnostic fee towards the repair.
They are now very very expensive-has to be another company out there that knows what they are doing without over charging
Az V.
Az V.
Aug 06, 2019
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Absolutely wowed again.
114 degrees out today and my ac goes out, guess I should have got that tune up earlier.
Hendels had a friendly rep answer the phone and we were able to get same day service.
Isidro showed up on time with a friendly smile.
Even though he was going to climb on our roof in this heat.
He worked efficiently and kept us updated.
His quick diagnosis and having the part on his truck, got out air on and the family happy again.
We have used Hendels since 1999.
Always fast friendly service at a fair price.
David B.
David B.
Jul 29, 2019
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Since I had our new a.c. unit installed I have had to replace the thermostat and a fan in the new a.c. unit. I'm not too impressed with hendels. They where quick to come out SLOW to repair.. almost like "they have my money and they will take time to repair." As they failed to keep 3 repair appointments due to another job that took too long. Not impressed with them anymore.. do your research before making a big purchase here.
Steve C.
Steve C.
Jul 28, 2019
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A hidden gem in the greater Phoenix area.

Sunday my AC goes out. It is a quick fix and is a cheap part. However, every parts HVAC is closed except this place. OPEN 7 days a week. And what is better is that have very Competitive prices versus online HVAC parts.

Five star service too.
Kelly T.
Kelly T.
Jul 17, 2019
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Came to fix our AC. Charged us $536 to service both the upstairs and downstairs, but he couldn't fix it. We called a different AC Repair place and their guy was able to fix it in 30 minutes and charged us considerably less.