PC Innovations
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PC Innovations
All repairs are done on-site at our store location, or we can schedule an appointment at your location! Take us for a "test drive" and find out why we have such a loyal customer base in our area. You've found the best place in town for reliable, friendly, and effective computer repair and IT services.

Our expert technicians are trained on the latest techniques to solve your technology problems. Too often computer users get lured into the marketing of big box stores and franchise chains that care only about their bottom line! We strive to create real lasting relationships with our customers so you know you can count on us as your go-to computer shop.
Services
PC Innovations is a family business founded in 2002 and has built a strong client base with unsurpassed customer satisfaction, great prices and effective services. We continue to grow in the residential and small business markets due to our dedication to great customer service. Not only do we repair computers for our clients, we love to help out the churches and charities in our area and donate computers and our services to each.
PC Innovations' analysis, customer service, and professionalism kept my company from missing a beat. They are now on my speed dial. My experience with the personnel at PC Innovations was nothing but the best. Everyone was very congenial and anxious to do whatever it took to check and repair my computer.
Reviews (13)
Gavin Straface
Gavin Straface
Dec 17, 2021
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I couldn't update my custom computer tower for years, until I finally took it to Pc Innovations.
I explained the problem to Tom, took it in for repairs, and he went above and beyond with it. Not only did he fix the problem, but he cleaned my computer of all the dust, and even upgraded me to windows 11!
I would highly recommend this place, It was certainly worth every penny to bring it to Tom!
Cheryl Geiser
Cheryl Geiser
Sep 11, 2021
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I was very unhappy about my purchase at Best Buy.and was not happy with their service. So I returned the laptop. I talked to Tom and he fixed me up with a nice laptop, transferred everything over from my old one. I'm up and running great AND saved money. I should have gone to him first. I won't make that mistake again. If you are even thinking about new equipment or are having trouble with your preset setup, CALL TOM. I recommend him highly. He gives great service, very responsive and doesn't talk down to you like Best Buy did to me. Thank you so much Tom.
Jack Judge
Jack Judge
Sep 04, 2021
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Tom and Rachael at PC innovations were awesome! I have tried many different places in the past and was always disappointed. Finally, I found people that I can trust. Upon reading other reviews I saw claims of magic and wizards inhabiting this business. Well I'll be dammed, there be a wizard working magic in that place. That woman that works there, Rachael, she is good. Very intelligent, kind, and absolutely magical with her work. Very clean job, ran better than when I got it. Definitely much faster. This is my new go to for sure. Highly recommended. Money will spent. Thanks PC innovations!
Kareem Akremi
Kareem Akremi
Jul 01, 2021
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I don't usually write reviews but Tom and Rachel were fantastic to work with. I recently attempted to add a new piece of hardware to my custom PC and my computer came back with a lot of serious errors. The internet was useless for finding information but Tom was able to get it working. It took a while to figure out but he made it happen. Tom would call me every few days to let me know how he was making progress and charged me a very reasonable price. Amazing people and amazing service. Thank you!!!
Moon
Moon
Jun 23, 2021
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Not only was the Experience Timely and Affordable, but the personal service and care with which I was treated added up to a memorable experience. Im Never going the Geek Squad or asking anyone else about computers ever Again. My 7 year old Laptop(ancient in our world) practically runs like new thanks to the Expertise of Ms. Rachael Lutz!! If you have any questions she is quite knowledgeable in all applicable areas. I wish I could give more Stars!! Thank you both Tom and Rachael for being quick to communicate on progress and answer every question I had! they Saved everything I thought I had lost
Alexander Strang
Alexander Strang
May 22, 2021
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So thankful I found them! My gaming laptop screen broke suddenly, which I use this laptop everyday so needless to say it cause me to panic. I then went online and found Pc Innovations and called them and they were incredible. They were quick, they called me every step of the process, and were incredibly responsive. Their price was most definitely fair and at very good value. I will be recommending them to anyone I know with computer issues and will be going back to them for any issues that may arise in the future!
Gus Robbins
Gus Robbins
Sep 23, 2020
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I don't write a lot of reviews, but I feel I have to for PC Innovations. This is one of my favorite business dealings I've had in recent memory. Tom and Rachel are so professional and responsive. I can only report on the custom PC building service they offer. I would recommend them to anyone who is thinking about building a PC.
Tom is one of the most knowledgeable individuals I've ever spoken to on the topic and was extremely helpful the entire way through. I purchased my own parts beforehand and brought them to Tom who helped me determine that I bought some incompatible and faulty parts. He did
Anthony Previte
Anthony Previte
Aug 26, 2020
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I needed to get my laptop screen repaired. I reached out to Tom at PC Innovations. He was able to walk me through the process of the repair and give me an accurate estimation of cost and time for everything. He updated me with pertinent information and provided contact free receipt and delivery. I am THRILLED he was able to fix my mistake and make me whole again. Thank you, Tom. I highly recommend his services.
Joe Harkins
Joe Harkins
Jul 28, 2020
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Tom has been incredible. He’s always quick at answering or returning my call. Not only is he very knowledgeable but he’s also a great person! People like him deserve our business and there should be more people like him in the world. Anybody that needs a computer or needs it repaired, he’s your guy! I’ve recommended many people to him and they have all been so grateful for it. I wouldn’t go to anyone else!
Gerald Tiffan
Gerald Tiffan
Jul 21, 2020
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Tom and Rachel are fantastic. I brought them a gaming PC that needed additional hardware installed. Tom quoted a fair price and completed the work on time and as he promised. Tom and Rachel are both very knowledgeable and place a high value on customer service. I should have purchased a gaming PC from them initially and I will only deal with PC Innovations for all of our computer needs moving forward. They are that good!
Kristyn S.
Kristyn S.
Mar 04, 2020
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They are miracle workers. I thought we just had to settle for crappy, slow, weak internet. After one hour of Tom and Rachel being in our home, we now get incredibly strong, fast, reliable wifi throughout our entire house (basement, attic, and yard included!)

I HIGHLY recommend.
Lynne M.
Lynne M.
Oct 31, 2019
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High level of Service and Professionalism. We used them for an emergency office call when our printer stopped working after a Windows 10 update 2 weeks ago. They got us up and running in a matter of hours, cleaned up our system and we even had them install a solid state drive in our laptop. Excellent company
Daniel B.
Daniel B.
May 01, 2016
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I couldn't be happier with the work the fine people at PC Innovations did on my aging MacBook Pro. Years ago I cracked the screen, then I flubbed up repairing it myself because I wasn't aware just how difficult it had become to repair any portable Apple product. Total black screen.

Still years ago, Apple quoted me an $800 starting price, so I bought a cheap laptop. That laptop suffered a broken display screen - half black - a couple years later. I have to stop falling asleep with these things on my lap!

Recently I worked an all weekend overtime high-priority data conversion project