Greenbrier Valley Medical Center

If there were an option for 0 stars I would give it that. I was having heart issues with a rapid heart rate. I got to the facility around 1 am and didn't see a doctor until 2:30 am. I told him my symptoms - some were vomiting and nausea. They didn't even give me any fluids and, the doctor said he was going to give me something for nausea and, that did not happen. I then also had to go to the restroom and, once I returned I laid there until 5 am with no heart monitor or any other medical assistance.

Terrible. Over 5 hour wait. Just for the Dr to basically ignore me and say he didn’t believe I was in pain and that I “looked fine”. Didn’t even ask how much pain I was in or anything. Only saw him a few minutes at that and then not again at all. Not even at discharge.
No one would have given me any medication to help the pain unless if I hadn’t asked.
I got discharged still in pain without anyone asking me how I felt or if I was better. A nurse just came in said okay your going home now here’s your paperwork to sign. Then walked out and left.
I went in hurting so bad I couldn’t

Giving 1 star because I can’t give 0. I don’t even know why I still go here. Back in September I came to the emergency department with covid, all of my vitals had dropped, I knew this because it happened while receiving antibodies, and I was struggling to breathe. I waited 2.5 hours until I left. No telling how long I would’ve waited, had I stayed. At the end of October I was having severe abdominal pain. They took me for an X-ray of my abdominal area and put me back in my room to wait 6 HOURS for the results. And the only reason he came then was because I had called the nurses for the 3rd

Nurse during my visit Kristi was super rude and unsanitary. While starting my IV it wouldn’t float past a liter so she pulled from her access point and thru the catheter with blood all in it into the floor beside the bed . Then she hung fluids to run gravity fed and that was the last time I saw her . When hanging fluids she told me she had medicine to give me and when I asked what it was she just told me it was meds the doctor ordered . My IV fluids ran and the bag hung there for hours empty and still hooked up. The Doctor ( Geary ) came in listened to lungs and pushed on my stomach , said he

First night was terrible. As most stays are. 2nd night was a little clearer.in ICU. VEINS Started blowing out. Beginning to get to myself again. Transfered to 2nd floor fell. Stayed 4 more nights. Discharged trying to get on the mend. Staff was great. Very patient with me.

My daughter sat up there yesterday evening 7.5 to maybe 9 hours came by ambulance to being discharged saying it was a febrile seizure which is correct it was knew that from the emts. However they did blood work, urine, chest X-ray & covid test. Gave him Tylenol she seen no one for hours even though she rang the nurse twice after the second time which was a hour after the first the nurse said she would try to find the dr. Mind you this is a first time mother scared to death for her son and being told nothing and they didn’t even keep check on his fever which is why they were at the er in the first

The staff were kind, but I went to the ED from a nursing facility. I have ace wrap bandages to both lower legs and two wounds on my bottom. They never took my socks or wraps off my legs, I developed new sores on my bottom which did prompt them to put me in a continuous air movement bed. The food was awful. The room was kept clean.

The registration was speedy and the young lady was very nice.
The person who did my blood work was nice.
The MRI person was very helpful in explaining the test and very helpful.
The CT Scan was quick and the man was very nice.
The experience of all three was very good.

Have had a few trips too many to the er in 2021.
Every experience with anyone here, has been a positive one, from start to finish. The staff was competent, efficient, prompt, courteous, kind. I'll even go so far as to say compassionate.I felt more than treated, I felt cared for.
Props guys.Good job and thank you.🙌
-PaulaRamey

The OB department is fantastic. I felt secure knowing that when I asked for anything, the nurses would take care of it straight away. The bedside manner was superb. They listened well, and did what they needed to do. I am very glad that I had my daughter at this hospital!