It Takes More Than Just One Happy Thousand Oaks Customer to Earn the Trust of Drivers Throughout Camarillo, Westlake Village, Agoura Hills and Oak Park. At DCH Ford of Thousand Oaks, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of pre-owned cars.
Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Explorer, Fusion, Mustang, F-150 or Escape of your dreams in your driveway, on your terms.
Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Explorer, Fusion, Mustang, F-150 or Escape of your dreams in your driveway, on your terms.
Services
Looking for a deal on a new 2021 Ford car, truck or SUV? You've come to the right place. Our Ford dealership serves Thousand Oaks, Camarillo, Westlake Village, Agoura Hills and Oak Park and is stocked with all of the latest models including the new F-150, Edge, Fusion, Escape, Focus, Mustang, Explorer, Fiesta and Expedition.
Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied.
It's no problem at all to find the right new Ford model at DCH Ford of Thousand Oaks. Our new inventory page lets you sort through our diverse model lineup to narrow down your choices. Variables like color, price, body style, engine, and more let you choose the exact combination you need and presents the vehicles that match your requirements.
Plus government fees and taxes, any finance charges, $85 dealer document processing charge, any electronic filing charge and any emission testing charge. WARNING: Operating, servicing and maintaining a passenger vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm.
The Bronco Family is vast, with a reach as far as you're willing to take it and a legacy that spans generations. The entire Bronco family is designed, engineered and built for adventure. So get ready to mount up and get dirty because the one and only legend is making its long awaited return. There's a whole world out there just waiting to be discovered.
Reviews (18)
Ellen S.
Jan 04, 2022
Report
TERRIBLE. The "sales" people have no experience... so they have to leave to ask the "manager" almost every question. I heard "I don't know" more times than not... Does not instill confidence when making such a huge purchase.
Also, they require full credit paper work when buying with cash. Why do they need all that information if there is no financing?? No other car lot had those unreasonable requirements.
LASLTY, the price for the car I wanted was $13,999 online, but when I got there, they added-on NON-optional features for another $1700!
Bait & Switch
Also, they require full credit paper work when buying with cash. Why do they need all that information if there is no financing?? No other car lot had those unreasonable requirements.
LASLTY, the price for the car I wanted was $13,999 online, but when I got there, they added-on NON-optional features for another $1700!
Bait & Switch
Gor G.
Dec 31, 2021
Report
Sean and Nick are incompetent. I advised them I had approved financing from my credit union and they informed me they can do an options contract, but as soon as I completed my credit application they they wanted to keep the loan with them and started shopping around with multiple lenders running enquiries left and right. Do not waste your time and find a reputable dealer.
Moises R.
Dec 30, 2021
Report
Adam R.
Dec 30, 2021
Report
Ben G.
Dec 18, 2021
Report
Rheannon Manarchuck
Dec 13, 2021
Report
This review will be updated when DCH Ford resolves our issue. They say they want deliriously happy customers... and we are currently VERY unhappy.
We bought a Subaru Outback in September 2021. Built into the total cost was $500 for a California registration. The registration tag on our Subaru was set to expire November 2021. When we hadn't… received our registration a month later, we called to find out the issue and were informed that our registration wouldn't be accepted by the state until the dealership fixed a recall issue we were NOT told about. WHY HAD THEY NOT TOLD US ABOUT THIS AT
We bought a Subaru Outback in September 2021. Built into the total cost was $500 for a California registration. The registration tag on our Subaru was set to expire November 2021. When we hadn't… received our registration a month later, we called to find out the issue and were informed that our registration wouldn't be accepted by the state until the dealership fixed a recall issue we were NOT told about. WHY HAD THEY NOT TOLD US ABOUT THIS AT
Paul D.
Dec 13, 2021
Report
My wife and I took delivery of a new 2021 "Big" Bronco and after a 18 month wait we finally have our dream vehicle. A big shout out to our amazing sales rep Obrian who is new to the biz, but handled our entire transaction like a seasoned professional. Kudos to DCH for having such a fine young man on their sales staff. He even called us to follow up and see if we had any questions and if we were enjoying the vehicle. Notably since we special ordered the Bronco DCH didn't charge us any markup over MSRP and they made that clear when they called us to say the vehicle was available for
Brian Conway
Dec 07, 2021
Report
Recent dealings with DCH Ford of Thousand Oaks, CA and the finance guy who worked on deal: do not like the added prices to the advertised price. An additional almost $5,000 added to advertised price of 16,251 - taking the sale well over 20K for a 7.75% sales tax area. Either dmv is making there money 2x or the dealership is . I don't like the lack of honesty with the pricing here.
Jim K.
Nov 18, 2021
Report
Well my first review for DCH was back in 2017 when I got my new car from Ken. I am still driving it and it has over 180,000 miles and still running great.
Well, About a year ago I bought my wife a 2017 Explorer from DCH after a terrible experience with Carvana.
Annnd I forgot to do a review.
So here is a twofer.
Sept 2020:
We went to DCH and Victor M was on point with us, we had called ahead and they had the car right up front for us Victor he got the paperwork done, the test drive done and finally, the keys to her (no one gets to drive it but her) best car buying experience hands down.
Well, About a year ago I bought my wife a 2017 Explorer from DCH after a terrible experience with Carvana.
Annnd I forgot to do a review.
So here is a twofer.
Sept 2020:
We went to DCH and Victor M was on point with us, we had called ahead and they had the car right up front for us Victor he got the paperwork done, the test drive done and finally, the keys to her (no one gets to drive it but her) best car buying experience hands down.
Janette J.
Nov 18, 2021
Report
My husband, little one and I made an appointment with Sean to look at a Used Mazda CX-9. He was super patent as we had to push back the time a little bit and with a little one who was causing mayhem at the dealership.
The manager and Sean were able to work with us so we could get the car with a car we wanted to trade in.
The next morning, I unfortunately found out that the windshield had a crack in it. It took some time due to the fault of the manager, but after a while, they were able to get the windshield replaced for us. Once Sean had realized what had happened, he got everything moving for
The manager and Sean were able to work with us so we could get the car with a car we wanted to trade in.
The next morning, I unfortunately found out that the windshield had a crack in it. It took some time due to the fault of the manager, but after a while, they were able to get the windshield replaced for us. Once Sean had realized what had happened, he got everything moving for
Ryan D.
Sep 21, 2021
Report
BEWARE of Crazy Dealer Markup.
After looking online and talking to a internet rep, I saw a vehicle online for the MSRP price. After double checking the window sticker and everything online, I went to view the vehicle after work. After arriving, a salesman said there was a 15,000$ markup on the car. He showed me a sticker next to the window sticker. I just laughed at them and left. Very shady tactics of not disclosing this on ford.com or their site, and just saying its being sold at msrp when its not. Nice bait and switch scam from the stealership. Avoid this stealership at all costs!
After looking online and talking to a internet rep, I saw a vehicle online for the MSRP price. After double checking the window sticker and everything online, I went to view the vehicle after work. After arriving, a salesman said there was a 15,000$ markup on the car. He showed me a sticker next to the window sticker. I just laughed at them and left. Very shady tactics of not disclosing this on ford.com or their site, and just saying its being sold at msrp when its not. Nice bait and switch scam from the stealership. Avoid this stealership at all costs!
Jeff Firmin
Aug 25, 2021
Report
I have contacted DCH Ford of TO last Friday and yesterday leaving voicemails regarding outstanding recalls and they have not returned my calls. I also contacted them through the website and was told someone would contact me. No return call. Customer service is terrible there. My wife and I have been contemplating buying the Lincoln Aviator but I might have to switch to a more reliable and responsive dealer.
Grant Moyer
May 16, 2021
Report
I'm never one to post things but today I had to let others know how DCH Ford of Thousand Oaks is taking advantage of consumers! Price gouging at its worst. I attempted to buy the exact same truck (Ford F450 Platinum) from only (5) five months ago that just recently caught fire from an electrical issue. When trying to buy the new truck, I was told… by the salesperson there would be a $10,000.00 markup over full MSRP. There should be a difference between a special limited edition "one-of-a-kind" vehicle and paying a mark-up/premium when times are normal, versus vehicles needed for making a
David Grue
Mar 09, 2021
Report
I took my Escape in for an oil change and some general maintenance. They found that a rodent had caused some damage inside and it would need to be taken back in later to fix after a part came in. I took my Escape back to DCH Ford of TO and it took 2 entire days for them to replace the part and flush the brake system. I was already frustrated by how… long it took, but they communicated along the way, so I was happy to pick up my car and for this chapter to be over.
Over the next week, my email was bombarded with requests from Ford to fill out a survey. Finally, I did fill out the survey because
Over the next week, my email was bombarded with requests from Ford to fill out a survey. Finally, I did fill out the survey because
Eric Murdog
Mar 07, 2021
Report
Ryan Gesell
Oct 27, 2020
Report
Absolutely Terrible customer service. We bought a 2018 Ford expedition with the best towing package available specifically for towing our RV. Our last expedition had the auto leveling air suspension system. We were assured that this one did as well. After upgrading to a heavier RV, we found out that it does not. Instead of trying to find a common… ground and offering to install them for us for free, if we paid for the actual airbags, the Sales Manager instead, laughed at my wife when she called. I will never buy another vehicle from this establishment.
Tabitha Boyer
Oct 11, 2020
Report
Tammy Marie Hustedde
Jun 29, 2020
Report
