Miguel Serrato
Call now
Call now
Website
Call
Miguel Serrato
I have been a resident of El Paso, Texas for over 12 years, originally from Monterrey, Mexico. I studied Bachelor of Science in Industrial Engineering at the University of Texas at El Paso, Go Miners! I have been part of the State Farm family since 2016. Our office is located in the West side of El Paso overlooking the mountains.

We are few streets away from The University of Texas at El Paso (UTEP). Our goal is to provide you with an excellent customer service and experience with our office. We are here to help you protect your greatest assets and achieve your financial goals. Let us help uncover your insurance needs and put a personalized plan in place today.
Reviews (15)
Tob Juarz
Tob Juarz
Jan 03, 2022
Report
Positive: Professionalism
Ethel from Miguel Serrato's State Farm office was super helpful and very professional. I'm very glad to have this office as my State Farm representative.
Mayhem Fitness
Mayhem Fitness
Dec 24, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Miguel was very professional from start to finish, he answered all the policy questions we had and was able to assist us with the insurance that fit our needs/requirements. Recommend 100%
⭐️⭐️⭐️⭐️⭐️
Pamela Baca
Pamela Baca
Dec 21, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Miguel is extremely knowledgeable in the entire insurance process. He answered all my questions thoroughly and made me feel really comfortable with what was best for me.
K. C.
K. C.
Dec 21, 2021
Report
Was promised a homeowner’s policy and a bundle
Package . State Farm denied my homeowners policy because roof was too old on the house . Then they decided to bill me for prorated insurance on a policy they never were going to cover. Respond to this message directly and I will provide you several other Agents with “Real Policy” coverages. State Farm spends too much money on advertising NFL stars to give you any value.
Juan Carlos Gastelum
Juan Carlos Gastelum
Dec 12, 2021
Report
I've been a customer of this specific agency since its opening, and my experience has been excellent so far. I hold both home and auto insurance here, and coverage as well as rates have exceeded my expectations. More importantly, Miguel and his team have provided top service in any of my inquiries. Particularly with a recent claim made in which the liable side failed to cover damage. Mayra made sure to walk me through the process of filing a subsequent claim through State Farm and getting my car fixed. I'm happy to be served by a team that understands the industry and works above its standards
Martin Octavio Najera
Martin Octavio Najera
Nov 29, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Saved me and my wife money with more benefits than the policy I had before. Great customer service, professional, and very knowledgeable. Thank you to Miguel for helping me out!
Sotelo
Sotelo
Nov 16, 2021
Report
Been with State Farm for over 15 years had great agent until this point, office staff does not really help and when they do they call in business hours when you are working. Never got a phone call from the actual agent had a dispute with insurance for roofing they did not cover had to eventual pay for it all. Having this insurance was a waste and anyone that is looking for home insurance stay away from State Farm and from this office it is a worthless insurance and not even worth the paper that it is put on.
Ericka Holloway
Ericka Holloway
Oct 06, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Ethel is my state farm superhero! She was so awesome from the beginning to the end of starting insurance with state farm. The BEST thing about it is, my journey with State Farm is just beginning and I am looking forward to staying in touch !! Thanks Ethel :)
Linda Martinez
Linda Martinez
Sep 19, 2021
Report
Positive: Professionalism, Quality, Responsiveness
Love Ethel she is superb at what she does and is very persistent on getting the best value for you and your needs.
Moi Raz
Moi Raz
Aug 15, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
The entire experience was very smooth when switching insurance. Miguel explained everything very clearly and answered any questions I had. Definitely recommend!!
Mario Tapia
Mario Tapia
Jan 21, 2021
Report
Mr Serrato reached out to me regarding renter's insurance. I was not aware how affordable it would be to have this. Highly recommend you look into this. Thank you once again, Mr Serrato. State Farm is awesome!
Miguel Guerrero
Miguel Guerrero
Nov 28, 2020
Report
Best customer service. Miguel’s service was awesome👌👌
Jose Eddie
Jose Eddie
Nov 28, 2020
Report
Anytime I need assistance with my rental and auto policy, Miguel and his staff are they to assist me with the best service, and my concerns are always cleared 🙏🏼
Joe Roberts
Joe Roberts
Oct 18, 2020
Report
And his staff 100% take pride about taking care of family, 10/10 would recommend
Duane A. Villatoro
Duane A. Villatoro
Oct 16, 2020
Report
Love the customer service and atmosphere great group of people. 5 stars