Flor & Associates Insurance Agency
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Flor & Associates Insurance Agency
Our team of industry experts will provide you with quick service and personalized care. You aren't just a number to us, but a name and face. Our team of professional agents are friendly, are driven, and specialize in their area of insurance. Whether you are looking for personal or business insurance, we are able to give you specific and personalized options that fit your budget.

When you purchase insurance, you're buying a promise - that we will be there for you through the celebrations and the storms of life. At Flor & Associates, our highest values are honesty, excellence, and trust, and these values drive everything we do. Finding the right coverage for a business is time-consuming - let us do the heavy lifting for you.
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Above all when you purchase insurance with Flor & Associates Insurance Agency, you're buying a promise - that we will be there for you through the celebrations and the storms of life. At Flor & Associates Insurance Agency, our highest values are honesty, excellence, and trust, and these values drive everything we do.
Flor is an El Paso native. She graduated from UTEP with a Bachelor's in Finance. She is the President of Flor & Associates Insurance Agency and head of the Transportation Department. She is a past President of the Independent Insurance Agents of El Paso and Toastmasters and has served on the board of the Mortgage Brokers Association.
11 months ago - I was looking for affordable but good insurance for auto and home. Erik Padilla gave my issues immediate attention and found me quotes that matched my goals. Not only was the service fast, it was complete and courteous. 1 year ago- I called Flor & Associates to get a copy of one of our subcontractors insurance.
The insurance specialists at Flor & Associates are passionate, professional, and trustworthy. They love what they do, they're constantly working hard to improve themselves, and their customer service skills impress even the most stressed-out clients. We are dedicated to helping our employees grow personally and professionally, which is why we offer continuing education to all our agents.
Running a business is time-consuming enough, so let us do the heavy lifting for you. We will assign you an agent who specializes in business insurance to find the right policy for you and provide friendly and honest service. Protecting your business and its assets is our first priority. If you are a full- service trucking company, we can protect your property while in transit.
Reviews (12)
Katherine Barker
Katherine Barker
Dec 06, 2021
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I had one of the most pleasant phone calls with Jesse. He knew I was short on time but he still provided the most professional service I could have asked for. He offered me a call back with a quote and he was able to deliver. His positive attitude attention made me feel like a million bucks. I will definitely be referring more people to him. Great job Jesse! Don't loose that customer service charisma you have. -KB-
Samuel Herndon
Samuel Herndon
Nov 07, 2021
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Positive: Professionalism
Flor and her team took the time to go over my life insurance and helped me understand the things that I didn't. Flor and her team really made me at ease with my life and auto insurance. This is what I call El Paso strong!!
Richie Olivas
Richie Olivas
Oct 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jessica Gomez helped me find a great rate on my car insurance where other places where trying to charge me max price.
Veronica Ortega
Veronica Ortega
Oct 23, 2021
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IM EXTREMELY PLEASED AND HIGHLY RECOMMEND FLOR & ASSOCIATES!! FLOR ANSWERS IN A JIPPY SOMETIMES ALL HOURS OF THE NIGHT. SHE IS VERY ACCESSIBLE WHICH IS VERY IMPORTANT TO ME BECAUSE I LIKE THE ONE ON ONE. NARDA CEBALLOS MAKES MY LIFE SO EASY!!!! SHE IS THE BEST AT TRUE PERSONALIZED CUSTOMER CARE, MAKES YOU FEEL AS IF YOUR THE ONLY ONE. THIS IS A SERVICE THATS DIFFICULT TO FIND WITH TECHNOLOGY TAKING OVER. I GIVE THEM 100 STARS!!!
Jesse Sanchez
Jesse Sanchez
Oct 23, 2021
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I've been working closely with Jessica on my insurance needs and she is outstanding! She helped me with my home insurance a few months back and this time around she assisted me with insuring my vehicles. Jessica goes above and beyond to make sure that I get the best prices and coverage for my home and vehicles. 100% pleased with Jessica's service and professionalism!
Rtm Admin
Rtm Admin
Oct 17, 2021
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This I must share with anyone shopping for insurance.
Flor & Associates Insurance has been fulfilling my insurance requirements since 2008 and I’ve yet to be disappointed. Every one of the staff are most polite and helpful beyond expectation.
However, KUDOS truly go to David Cruz!
He dedicates his sole attention to my insurance needs, patiently takes my questions and answers them promptly, thoroughly, and accurately, thus eliminating any doubt I may have. This guy is a Gem Flor! Hold on to him dearly, as he is an asset to your team! David is exemplary and he ROCKS!
Since I’ve been with
Enrique Perez
Enrique Perez
May 01, 2021
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Jessica ;
Thank you for an Excellent Customer Service Experience , you found me the perfect Home , Auto and Motorcycle Insurance Policy . You are very Professional and you answered all my questions . Flor and Associates thank you and you should have more associates like Jessica . Great Job.
Jake Cardona
Jake Cardona
Nov 04, 2020
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Patricia Morales is amazing! She helped me save $106 on my auto insurance. For my home insurance, she was able to get me better coverage for only a few dollars more a month, but extremely worth it. Her customer service is excellent. She is very responsive and PRO-ACTIVE, which I really appreciate in an agent! Currently in the process of getting whole life insurance. If I could give Patricia Morales and Flor & Associates Insurance Agency 6 stars, I would.
Angela Lourenco
Angela Lourenco
Oct 30, 2020
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Positive: Professionalism
I worked with Michelle and she helped me get the insurance I needed for our small business. I really appreciate her patience and attention to detail! Thank you so much!
Tony S.
Tony S.
May 20, 2016
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I just want to say how disappointed I am with this company. The lack of communication and not following up by not returning my calls have left my family and myself without coverage. They tried to sell us an insurance policy that was pretty much useless to us ,plus the life insurance policy we had wanted was never acted on by them. So the surgery we will need won't happen. Forget the meds we need for our daily activities. We will have to wait until enrollment time to get covered and I'm sure the IRS will take their share for not being covered.
Do your homework and go through the marketplace
Cristian S.
Cristian S.
Jan 13, 2016
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Everyone in the staff is super attentive and helpful. Every time I needed something they were quick to respond. I highly recommend them for any insurance that is needed. Any problems that i had, I gave them a call and they fixed it right away. Go to Flor!
Adam R.
Adam R.
May 30, 2014
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Great staff, searches and finds great prices with great companies. Have been very helpful at saving me $ on home, auto, landlord, umbrella policies. Staff is very kind and accommodates electronically as well. Recommend without reservation.