Novus Glass
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Novus Glass
To ensure our customers' safety and convenience Lloyd's will offer auto glass replacement at your home or office across Escambia, Santa Rosa, Okaloosa, Walton, and Bay Counties as long as legally permitted. All of Lloyd's technicians will strictly adhere to current health protocols and maintain a touch less posture and appropriate distances.

Lloyd's Glass technicians will carefully repair or replace your windshield using the latest technology and best materials. Auto glass is an integral structural component of your vehicle and not limited to your windshield. No matter the reason for the damage, our trained technicians can get you back on the road safely.
Services
Refreshing to see such wonderful customer service! From the moment I called and spoke with Lori (very sweet) who was able to get me a next day install; to the tech, Alex, that came out. Alex went above and beyond!. Willing take the time to show me items (some my curiosity) to actually finding the break in my window wash line (I figured it was the pump) when removing the windshield cowl.
Lloyd's Glass (Parent Company World Auto Glass LLC) was founded in 1996 and has service locations and a fleet of mobile installation vehicles across North West Florida from Pensacola to Tallahassee. I have been in the auto glass business for over 47 years and some claim that I am regarded as an industry leader and innovator.
Reviews (22)
Henry A. Williams Iii
Henry A. Williams Iii
Jan 07, 2022
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Nice , clean facility. Staff is courteous. They also contacted my insurance company along with me on the line and got that taken care of for me. That was one less step for me to do. So after the installation of the windshield, I looked at finished work, and it looks good. It has been only one day since installation. There is lifetime labor on leaks. I don't foresee any trouble so I will assume all is good for life of car. I am satisfied with overall experience. I recommend them.
Jan 05, 2022
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Positive: Professionalism, Punctuality, Quality, Value
Tech was professional and knew what he was doing. Great experience dealing with Lloyd's Glass. Will definitely use them again.
Service: Replace rear window
Derek Nienaber
Derek Nienaber
Nov 23, 2021
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I had my windshield replaced and a couple months later it started cracking from the top edge. It now has multiple cracks all the way from top too bottom. they told me it was my fault. The technician said I hit the windshield from the inside at the very top next to the ceiling felt. It is virtually impossible for anyone to hit the windshield on the inside in this location. You would have to take an ice pick and go straight up. I asked to speak with a manager and he told me the same thing even though neither of them could find a spot where the windshield had been hit. Any decent company would make
Peter Marcille
Peter Marcille
Nov 02, 2021
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Critical: Quality
Missing fasteners, adhesive all over paintwork and cladding disheveled and gooped with adhesive to try for a quick fix. Plus real rough on the clutch pulling in and out of the shop. Not what I expected on a repair over $1200...
Service: Repair windshield
Jim Barnard
Jim Barnard
Oct 28, 2021
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My sunroof exploded randomly as I was traveling out of state and when I arrived for my vacation in Pensacola, I immediately went to work trying to find a place that could replace the glass. The local Ford dealer didn’t seem to have much interest in helping me and couldn’t assure me the work could get completed within a week. I found Lloyd’s and they got it done right away. And I can now continue on with my road trip without any more interruptions or fear of rain!
John McBride
John McBride
Oct 24, 2021
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I bought a 2022 Ram 5500 and in less than 72 hours the windshield cracked. I had someone look at it and they said it was a chip but there was not one to be found by me. I called Lloyd’s and they got me in within a few days, the people upfront are the first ones you deal with on the phone. Their professionalism and courtesy are unmatched. I believe they would have gotten me in sooner but my truck was so new they had to contact the dealer to get the glass. When I arrived I parked around back and walk to the shop. I was met by a very courteous technician. I explain my situation and that I had an
D. Ro
D. Ro
Oct 06, 2021
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I had my windshield replaced in South Florida a few months ago and it started to crack. My son heard Lloyds Auto Glass adds and he wanted me to go here because of the free steak.
I have to echo the positive reviews here. I went in person to the 6310 North Palafox location in Pensacola. Greg met me and his customer service was 110% explained the whole process of installation and what to expect from insurance. Because no one in the area had an aftermarket windshield Greg was able to order me an OEM replacement that day, Monday. Wednesday morning I got a call that the windshield was in and I could
Tim Carn
Tim Carn
Sep 01, 2021
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Refreshing to see such wonderful customer service! From the moment I called and spoke with Lori (very sweet) who was able to get me a next day install; to the tech, Alex, that came out. Alex went above and beyond! Willing take the time to show me items (some my curiosity) to actually finding the break in my window wash line (I figured it was the pump) when removing the windshield cowl. I made a quick trip to auto store and was able to get fixed prior to him finishing windshield.
Very talented gentleman with great customer skills and truly cares about the job he’s doing!
Steve Farquhar
Steve Farquhar
Aug 31, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Technician Allen called prior to coming to replace windshield and was right on time. Install was very professional and Allen did a great job at cleaning up after the install. I have used Lloyd's 3 times and every time it has been a very positive experience. Keep up the great work. Oh yeah great steaks too. .Thank you Lloyd's
Service: Replace windshield
Carrie Brothers
Carrie Brothers
Jun 23, 2021
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We were in town for vacation and staying at a rental property. We were set to leave the next morning to drive back to Ohio. Unfortunately, the back window of our mini van was damaged in the driveway that afternoon (hole the size of a soccer ball and thus almost shattered all the way across). Everyone was closed by the time we discovered it. Lloyd's was recommended by our family who reside in Pensacola. We called first thing in the morning and they made an appointment for 2:30 that same day. We were so impressed and thankful for your incredible customer service and quality of work! We worked with
Travis B.
Travis B.
Nov 04, 2020
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Had a punk on a forklift flip me off because I didn't let him turn in front of me . Went back to the business and asked who it was and the guy said get the F out of my store several times because I confronted him about flipping me off . This is how professional Lloyds Glass is.
Georgio B.
Georgio B.
Oct 24, 2019
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Excellent service, competent techs who are qualified to calibrate lane assist vehicles.

Recommend!
Rose M.
Rose M.
Oct 04, 2019
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I want to thank the folks at Lloyd's glass for getting back to me and fixing so promptly. I requested an estimate before they opened via the website and received a call from them at 8:05am. Andy the installer was at my house by 9:45 am. He has been very professional and nice. My morning started out pretty bad, but they helped to make it better. Yes they are more expensive then Safelite but Lloyd's could get to me today when I needed them. Safelite couldn't get to me until Tuesday of next week! So thank you Lloyd's glass!!!
Howard R.
Howard R.
Jun 15, 2019
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Never a problem with any of the windshields I've had replaced at Lloyd's. No mess, no leaks. Couple days after having last installed we had downpours for several days and not a drop of any water anywhere that it wasn't supposed to be, outside. All the employees treat you like family and your outa there really quick even you you don't have a appointment. I do recommend Lloyd's your auto glass work.
Chrissie T.
Chrissie T.
Mar 29, 2019
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Fantastic group of people! They took a look at my cars issue and fixed the problem quickly. A national company who specializes in auto glass told me prior to looking at the car it would cost me upwards of $750 to replace my glass. JR and Ian actually took the time to look at my car and found the real problem and fixed it. It was a simple issue that didn't require replacement glass and a huge bill. Every staff member I came into contact with was very polite and accommodating. We will only use Lloyd's from here on out. Thank you all!
K. G.
K. G.
Sep 29, 2018
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When a rock cracked my windshield, I thought... it's going to be such a headache finding someone to repair my windshield. But little did I know that when I spoke to Greg at Lloyd's Glass, it would be such an easy process! Greg handled everything from A to Z. My windshield is as good as new!!! Thank you, Greg for your help!!!
Dan W.
Dan W.
Aug 02, 2017
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Barry Litner can advertise all he wants. If your installation goes well, fine. But if you have problems , forget getting help. The only way i stopped the water leak was to go to another glass company. Stay away if you want quality work and follow up.
Andrew B.
Andrew B.
Mar 08, 2017
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I requested lloyds auto glass for a repair on 10/14/16 I tried to use a local and what I thought was a dependable company. Two days after my repair the inside glue started to fall in. I then had to take time out of my day to get this correxred. One week later my front windshield strip fly's off almost hitting another car. About a month goes by then my side molding stirps start to pop up. They keep fixing this issues however this is time out of my day and it should have been right day one! Today 3/8/17 I am driving out of town to Orlando and my passenger side molding stirp fly's off hitting
Dennis W.
Dennis W.
Sep 15, 2016
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This is long over due, but we were on a 62 day road trip with allowed us to spend four wonderful days in Pensacola. Well, after getting our truck washed we noticed a four inch crack in out windshield. This was like late in the day on 27 July. I did a check of nearby auto glass businesses and Lloyd's glass was not far way. I called them and told them of my problem. They said the opened at 8am the next day and would get right on replacing the windshield. I was told it could take up to 1.5 hours to replace. I arrived a bit early and they had all my paper work ready for me, and took my
Marshel H.
Marshel H.
Jun 24, 2015
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My wife stopped by to get a window fixed! Thinking there was some type of mechanism failure, the tech took the door apart he found that they screw fell out. This was causing the window not to roll up and down correctly! He replaced the screw and reassembled the door! He came out and explained the cause and sent her on her way! No charge! This shop is awesome and helpful! I would recommend them if you are looking for a shop with moral value, quality no ripoff shop!
Colin L.
Colin L.
May 03, 2015
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Our RV sustained a major windshield stone chip that rapidly developed in a major crack. Lloyd's were friendly to deal with and got the glass delivered in a few days. Installation was technically challenging but they took their time to make sure it was done properly. Windshields were nearly 30% less than when I last had them replaced in California and they charged the same for labor for two as the CA charged for one. Highly recommended.
Kelli T.
Kelli T.
Apr 02, 2015
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Dan took care of a windshield replacement that I needed done at the last minute. He worked with my insurance company and made the entire experience easy. Great company and highly recommended!