Gary Lai MD
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Alhambra Hospital Medical Center is once again listed in the Cal Hospital Compare 2020 Patient Safety Honor Roll. The California Health and Human Services Agency Secretary Dr. Mark Ghaly, along with Cal Hospital Compare, released the 2020 honor rolls in recognition of hospitals across California for their high performance in maternity care, patient safety, and commitment to safe opioid care.

The 2020 Patient Safety Honor Roll recognizes acute care hospitals with high safety profiles in comparison to other hospitals. Once again, Alhambra Hospital Medical Center is proud to be one of the 77 hospitals that being recognized by the California Health and Human Services Agency.
Services
Alhambra Hospital Medical Center, the first solely Chinese-owned hospital in Southern California, is a 144-bed general acute care hospital. The hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospital is conveniently located in the business district of the City of Alhambra in Los Angeles County, about 3 miles from downtown Los Angeles.
Patient Ambassadors are dedicated to elevating the comfort of our patients by providing emotional support. Bilingual (English / Mandarin / Chinese) Ambassadors serve as non-medical interpreters for patients and their families.

They also see to the conveniences of in-patient rooms, making sure that items are within reach and work properly; that meals and drinks are delivered and cleared in a timely manner; that patients have sufficient bedding and personal supplies; and that patients have friendly company, if they want some.As with all volunteers, however, patient ambassadors are not involved in direct patient care.
This is a picture of eight ladies one on the left has a white doctor coat and five in the middle have orange vest on and two on the far right has black dress jackets on. Listen to the concerns of patients and their families. Answer operational questions and provide information on hospital resources.
Ask your birth date and/or social security number so that the nurse can pre-register your information into the computer. You will receive medical attention according to the seriousness of your symptoms, illness, or injury as determined by the triage nurse. After you are assigned to a room in the Emergency Department, a nurse and a physician will evaluate you.
Arrival – Please plan to arrive at least two hours prior to your scheduled procedure time. Transportation – Verify your prearranged transportation home. Confirm the time and place for pick-up. You must be accompanied by a vested adult. Clothing and Make-up – Wear comfortable, loose-fitting clothing to the hospital.
Reviews (10)
A.-T. T.
A.-T. T.
Jan 12, 2022
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I visited the ER today and so far the services/tests have been fast and the staff have been very professional and courteous. The only inconvenient thing is the waiting is outside for family member.
Devon Edge
Devon Edge
Nov 26, 2021
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I came to hospital via ambulance for bleeding while being pregnant. The ultrasound tech was nice and so were few others .I asked nicely for a cup of water, no body ever brought me anything and they said no one there could tell me why I'm bleeding. Horrible experience overall. Never have I been denied water
Damone Ford
Damone Ford
Nov 01, 2021
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Really enjoyed my stay Nurse Lily and Jubilie were awesome. They made me feel so welcomed, always checked on me, and reassured me that everything was going to be okay. I hate hospital’s for personal reason but you ladies really helped me get through this rough time. Thanks again ladies I am going to tell everyone about Alhambra Hospital you guys are the best 😘
L. Shen
L. Shen
Oct 29, 2021
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Horrible. Hopefully you never end up here in the ICU (intensive care unit). They let the older people die here. They do not care about saving lives. They pull out a dead body with the funeral staff. Also overheard someone else saying onother older person had died the day before. Talk about numbers for October. No good.
Fung Kon
Fung Kon
Jun 14, 2021
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In the past, I had already visited this hospital to check on my sick friends. The staffs at the front desks were courteous and helpful. Then, I myself also got taken by 911 to this hospital for a medical emergency in March 2020. They took care of me very well. They treated me respectfully although I unintentionally puked on the floor. The finance department (when I called about my co-pay) was also very friendly and willingly helpful. Thank you!
Annette Crespo
Annette Crespo
Jun 02, 2021
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Emergency room is unprofessional and nurses are even worse. Came in for a car crash had cracked ribs bruised everywhere and they handled me with no compassion or anything. They didn’t know how to give me iv. They forgot to give me a prescription I had to come back and get it in pain I came in two days later that’s when they determined the cracked ribs and forgot to give me a note for what. They are completely unprofessional and rude. I won’t be coming back here.
Elika
Elika
May 24, 2021
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This rating is solely for their ER intake process. I was in sever pain from kidney stones. I live close to the hospital so I managed to drive there. As I got out of my car I was bent over with debilitating pain.
At the entrance they have security. He asked me to fill out a form & sign in but my pain was too great for me concentrate on the task and told him I wasn't able to.
There was already someone waiting to be seen (mind you, this is outside in the cold at 1am). Someone (I only got her first name, Yoko) from the ER came out and attended the person ahead of me who clearly was not in any major
Margie Enciso
Margie Enciso
May 05, 2021
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I was in ER last year, the nurses are great but the doctors they use is another story. One week a no test results. Now I was sent to collections by Dr Shen and can't reach her or leave a message. Beware of Dr Shen, read her reviews she doesn't bill you but sends it to collections
Julie Tang
Julie Tang
Nov 25, 2020
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I had 2 surgeries there both experiences were great!The facility is clean with well staffed nurses. and nurses are all very kind and caring.They came frequently to make sure everything was fine. I hardly have to use my call bottom! After my second surgery I was placed on clear liquid diet. the only thing that was not Ensure, broth, and juice was Jello. 3 meals of that every day after 3 days I was crying and depressed. The nurse was kind enough to contact my doctors to see if he can up grade me to a soft food diet which he did I was so happy and grateful. The nurses took the time and went out of
Phoenix Rodman
Phoenix Rodman
Aug 07, 2020
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Prior to my major abdominal surgery here I was a little apprehensive about this hospital after reading reviews. It seems reviews are either one star or five. Which one was I going to get? Five. Five is the answer. The hospital was fantastic. Meaning the staff, nurses, surgeon, anesthesiologist...everyone was efficient, attentive, careful, and--most importantly--my major surgery went very well and I'm recuperating fantastically as I look forward to a new, pain-free life after years of agony. I don't know what more I can say except that there were of course moments when the nurses clearly had a lot