The ProTech Security Advantage is more than 30 years of service in Northeast Ohio and a strong commitment to providing quality, cost-effective protection for homes, businesses, educational institutions and government facilities. The security and well-being of our communities is our primary concern at ProTech Security.
Our role is to provide a wide range of solutions and tailor them to each individual need. Anyone can sell alarms and cameras, but we provide peace of mind, says Dan McKimm, CEO of ProTech Security. As a full-service security solutions provider, ProTech Security adheres to the philosophy: "No one company can be all things to all people and be good at it."
Our role is to provide a wide range of solutions and tailor them to each individual need. Anyone can sell alarms and cameras, but we provide peace of mind, says Dan McKimm, CEO of ProTech Security. As a full-service security solutions provider, ProTech Security adheres to the philosophy: "No one company can be all things to all people and be good at it."
Services
We help you keep a watch over your business with top-of-the-line technology customized for your industry and your needs. Our goal is to help protect our neighbors, their families and the lives they've built with services and systems tailored for home security. For more than 30 years, ProTech Security has provided quality, cost-effective protection to the homes and businesses across Northeast Ohio.
Regardless of your security needs, ProTech Security keeps a constant watch over your property and facilities so you can feel secure even when you are absent. We provide the information and preparation you need to make sure that you're never caught off guard. We've been protecting local families, businesses and organizations in Northeast Ohio since 1981.
ProTech Security commonly receives the below questions. To provide our customers with capabilities to troubleshoot common, basic issues on their own, we've provided answers to these frequent questions.
ProTech Security recommends that problems with security systems be reported to our Service department so that a properly trained service technician can be dispatched to resolve the issues and ensure our customers continue to receive high-quality security and monitoring services that ProTech Security strives to deliver.NOTE - these questions and answers are written as they relate to DMP systems ONLY.
ProTech Security recommends that problems with security systems be reported to our Service department so that a properly trained service technician can be dispatched to resolve the issues and ensure our customers continue to receive high-quality security and monitoring services that ProTech Security strives to deliver.NOTE - these questions and answers are written as they relate to DMP systems ONLY.
There is always the risk of fire, theft, or intrusion. A security system is your personal electronic sentry, able to see and hear trouble. It's a sentry that never sleeps, providing constant protection whether you're home or away. When it detects a potential threat, the system instantly alerts you and summons help.
The modern workplace should be designed with employee safety and asset protection as a top priority. Even if you are in an office or retail space that doesn't deal with hazardous or volatile materials, structural fires can spring up in the calmest of workplaces. Make sure your employees are alerted and your important business assets are protected with a business fire detection system from ProTech.
Reviews (11)
Robin Dagy-Rupp
Sep 28, 2021
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18 year customer … they said I needed an upgrade …I did that …went to cancel my service and they said when I got that upgrade I signed a three year contract …I WAS TOTALLY UNAWARE OF THIS … why after 18 years would I sign a three year contract…I believe I’ve been a pretty loyal customer ..always paid on time ..
Now I have decided to go with a different company …due to the fact that you did not provide what I now need and I was told to pay 1000.00 ….OMG …. SHE WAS SO RUDE AS WELL
Now I have decided to go with a different company …due to the fact that you did not provide what I now need and I was told to pay 1000.00 ….OMG …. SHE WAS SO RUDE AS WELL
Donald W.
Feb 12, 2021
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Although the service techs have generally been very good, I don't care for the company's business practices. I requested a quote for a system upgrade. The account executive wanted to push me into signing a contract quickly. I'm happy I did my research. Protech wanted $1400 to replace the control unit and add a video doorbell...and wanted a check for 50% up front. The rest was to be paid in full after the work was done. All of the old wired sensors, panels and smoke detectors would be reused. I purchased a new ADT wireless system, including sensors, panel, three new smoke/fire
Kathy Horton
Feb 03, 2021
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Cindy Anast
Dec 08, 2020
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Melissa Simmons
Sep 19, 2020
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The entire ProTech Team was super customer service oriented and really worked to get the job - not just done, but DONE RIGHT. Greg made certain that we were up and running with ease --- everyone was kind, courteous, professional and knowledeable. This is the kind of customer care that is to be expected by all those in the "service" industry . ***Will continue to rely on ProTech to protect our family.
Amy May
Jun 07, 2020
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Alba Reyes
Apr 19, 2019
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R. B.
Aug 03, 2018
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Move on from this company and call Secur-I-com. Protech is not customer focused. I bought a new home with and existing security system. I called Protech to come out and perform a test on the existing system and they refused unless I signed up for a multi year service agreement ahead of time. I called Secur-i-com and they had a tech there the next day. No mandate for a monitoring contract. Just good customer service.
Troy G.
Jan 11, 2017
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Rich Ullom
Sep 21, 2016
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Troy Gardner
Jul 23, 2016
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