Matthews Tire is a locally owned tire and auto repair center known for providing great service, value and a no excuses satisfaction policy since 1952. At Matthews Tire we strive to be your first choice for tires. With our wide selection and expert installation you can feel confident in your new tires.
What's more, Matthews Tire's trained and certified technicians use only high quality parts to perform auto repair or service on almost all domestic or import vehicles. Find news and information on tires, vehicle maintenance, Matthews Tire events and other helpful topics.
What's more, Matthews Tire's trained and certified technicians use only high quality parts to perform auto repair or service on almost all domestic or import vehicles. Find news and information on tires, vehicle maintenance, Matthews Tire events and other helpful topics.
Services
Founded in the early 1950s, Matthews Tire has seen many changes come to Northeast Wisconsin. Over the years, we've been proud to grow along with the communities we serve. Through personal attention and great service we've built relationships with our customers. They come to us for quality tires, great service and friendly treatment.
Matthews Tire is pleased to offer our customers coupons, monthly specials and frequent rebates. Check our website, "like" us on Facebook and check this promotions page often to stay updated on our current offers. Let us help you at 1 of our 6 retail locations. Also, don't forget to apply for a Goodyear credit card and get special offers just for cardholders!
Matthews Tire is proud to provide the finest tires and service for commercial vehicles. In Appleton since 1952, we provide tire expertise, value and convenience to independent truckers, companies, fleets and municipalities. Contact us for all types of truck, farm and OTR commercial vehicles. We'll keep you rolling!
Every Matthews Tire manager is a tire and service expert. Bring them your questions and get the answers you need to stay safe and secure on the road! Trevor's career at Matthews Tire began in 1986 doing various jobs and minor repair work. Over time, Trevor worked his way up to General Manager in 2000, and since 2013 has held the position of President.
Matthews Tire takes pride in supporting our communities! We're pleased to make a difference-with great products and expert service, Oil Change for the Better events benefitting local charities, Matthews Tire's signature spring water donations to groups and events and much more! When Matthews Tire makes an impression on you, we invite you to share a photo and your thoughts on social media-specifically Facebook and Instagram.
Reviews (13)
Mike T.
Feb 18, 2020
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They misdiagnosed a wheel bearing, charging me $500 to do the work... and it did NOTHING to fix the problem. The problem wound up being a loose shield under the car that was making a loud intermittent noise.
Paul the service manager at Matthew's REFUSED to refund ANY of my $500.
He had several arguments that he countered with during our 15 minute exchange. He started with, "I have to trust my technician - there had to have been two things wrong with the car".
What a great line for ANY mechanic that screws up a diagnosis. He seemed pretty quick to respond with that answer
Paul the service manager at Matthew's REFUSED to refund ANY of my $500.
He had several arguments that he countered with during our 15 minute exchange. He started with, "I have to trust my technician - there had to have been two things wrong with the car".
What a great line for ANY mechanic that screws up a diagnosis. He seemed pretty quick to respond with that answer
Kelly J.
Nov 01, 2019
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Had a very bad experience there! Got ripped off on windshield wipers. Paid $191 in April and had a 12 month, 12,000 mile "warranty" on them but apparently they only fixed the "windshield wiper linkage" which was not a part of the warranty and then told me it would be $367 to fix the windshield wiper motor!! Why wouldn't they just fix the motor to begin with??
Either way, they don't stand behind their work. Then they tried to charge me for diagnosing the issue WHICH WAS SUPPOSED TO HAVE A WARRANTY ON IT.
Don't go there unless you have tons of money to piss away
Either way, they don't stand behind their work. Then they tried to charge me for diagnosing the issue WHICH WAS SUPPOSED TO HAVE A WARRANTY ON IT.
Don't go there unless you have tons of money to piss away
Terry O'Dell
Oct 07, 2019
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Scott C.
Oct 05, 2019
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3 weeks ago I brought my son's Mini Cooper in for service as it had an idle problem and the check engine light is on. They said it needs a good tune up and new ignition coils and an oil change. Quote me over the phone when they called me for the go ahead a price in the upper $600's. I okay it. Get there later to pick it up, the price is over $900. They cheerfully acknowledge that they told me the price was in the $600's and say that they didn't include a diagnostic charge and an oil change...Grrrr I pay it anyway. Next several days of driving, the idle problem returns
Jason Ehrmentraut
Oct 22, 2018
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Mike Manteufel
Dec 27, 2017
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Breleigh J.
Jun 29, 2017
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This is unfortunately the second time I have posted a bad review for these guys. Months back I was in for some issues which included my car making a sound when going over bumps, turning, etc. They didn't address it. After a bad review they brought me back in. Still never fixed my issue. They said everything looks great. Well, now a few months later the dealership says the ball joints are BAD. There's no way there wasn't some evidence of this at least starting when it was in with them. A couple of years ago I had these guys do my breaks. They have squealed since day one. They said
Teo G.
Jun 01, 2017
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Kristopher G.
Mar 03, 2016
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I recently had an issue with some service that Matthews Tire had provided. There was a misunderstanding and we left feeling angry and disappointed with the encounter.
After posting a review on Yelp I was contacted by Rick at Matthews and he was unaware of the situation but was very understanding and apologetic. He said he wanted to make the situation right and credited us for the work in question.
His customer service oriented attitude was great and restored my faith in Matthews Tire. It was apparent that he clearly cared and wanted our experience to be a positive one.
I wish more companies
After posting a review on Yelp I was contacted by Rick at Matthews and he was unaware of the situation but was very understanding and apologetic. He said he wanted to make the situation right and credited us for the work in question.
His customer service oriented attitude was great and restored my faith in Matthews Tire. It was apparent that he clearly cared and wanted our experience to be a positive one.
I wish more companies
Michael H.
Nov 13, 2015
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Craig M.
Oct 09, 2015
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I have been using this location for the last 3 years. I always get quick responses to calls or emails. The service is normally pretty good. One time I had an issue with them breaking a part after an oil change. Once I went back and asked them about it they were prompt on righting their wrong. Overall I am happy with them and I continue to go back.
Eric J.
May 10, 2013
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Matthews has always been my first place to go for my truck tires. When my van needed tires, I went there as well. I recommended them to a friend to go there even after he had clients that sued them for damage they had done. This friend and I purchased the same tires about a month or so apart from each other. He had gone in after the tires exhibited irregular wear and Mathew admitted the tire brand\model\lot had issues. This prompted us to check our tires and so went to get our tires rotated, admittedly they were over due we were not expecting them to replace them in total. The service man
Nathan B.
Sep 12, 2012
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They can get the job done but nothing I'm impressed with. Oil changes take upwards of an hour. Everytime the car comes out "everything is fine" with it. When I take it elsewhere they find things like a leaky transmission or breaks getting close to worn out. I also had a time where I knew my tires needed rotation as I could see it clearly. They didn't even notice. Not at all my first choice.
I would say their service reps at the counter are very nice and professional. I think the problem lies with the quality of some technicians.
I would say their service reps at the counter are very nice and professional. I think the problem lies with the quality of some technicians.
