Olive Branch Family Medical
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Olive Branch Family Medical
We offer primary care services for your entire family. We care for children of all ages who see us for well-child visits as well as illnesses. We see male and female patients of all ages for routine physicals, breast exams and all acute or chronic illnesses. Our staff is deeply committed to caring for all of your family's health needs.

Our mission is about delivering care with compassion and a commitment to the community, whether you live in Olive Branch, Memphis, Hernando, Horn Lake or Holly Springs. We want your visits to be as comfortable and pleasant as possible. If you have any questions about our family medical care or you want to schedule a visit, contact us at 662.895.4949.
Services
It is estimated that 50 million people in the U.S. suffer from allergies significant enough to seek medical treatment. Allergies occur when your immune system overreacts to something in the environment that is normally harmless. This hypersensitive reaction causes the body to produce histamine.

Histamine is the chemical in your body that causes your allergy symptoms such as watery, itchy eyes, congestion, chronic cough, sneezing and throat irritation.Finding out what you are allergic to, or what is causing your body to produce excess histamine, is the first defense in combating allergies.
Dr. Huling was born in Montgomery, Alabama and moved to Southaven in 1970, where he graduated from Southaven High School. He attended the University of Mississippi for both undergraduate and medical school, graduating in 1981.

He joined the Army and was stationed at Ft. Bragg, North Carolina until 1992, where he filled positions of Clinic Director, Chief of Primary Care and finally Residency Director of the Womack Army Hospital Family Practice Residency Program.After his honorable discharge, he returned to Southaven and joined Desoto Family Medical Center in 1992.
No matter what type of healthcare you or your family needs, you're likely to find it at OBFMC. Comprehensive family healthcare includes care and treatment for a wide variety of conditions, illnesses and injuries that can happen to children, adults and seniors of all ages and all walks of life. We focus on pediatrics, adult care and senior care.
Your child is in good hands at Olive Branch Family Medical Center. As a comprehensive family practice, we can treat any condition or health problem your child encounters through infancy, adolescence and young adulthood. Children ages 6 to 12 should have annual health evaluations, according to the American Academy of Pediatrics (AAP).
Whether you live in Olive Branch, Memphis, Hernando, Horn Lake or Holly Springs, the physicians and professional care providers at OBFMC are here to help you prevent illness and disease and treat you when you get sick. Of course, this is just a partial list of typical and common adult health issues we treat.
Reviews (20)
Jamie Wright
Jamie Wright
Dec 19, 2021
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The nurses are nice and that is all this place has going for it. Office staff are quite rude and Shelly Flowers is horrible. Everything she told me made zero sense and she was "in your face" rude. I've seen Sarah Haskins before too and upon advising her about a severe allergic reaction to meds she prescribed and can we try another med I got an "oh well that's too bad, you'll have to deal with it". REALLY??? Just save yourself and don't go here.
David Laney
David Laney
Nov 16, 2021
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Absolute worst! Wish I could give zero stars! They do not return phone calls. They do not call your pharmacy to authorize your prescription when they say they will. And worst of all, they make you come in for a visit every 3 months just to keep your prescription authorized for refills. Total scam to make more $. It's like they are holding you hostage! no visit, no prescription refill. Stay away!
Truth Teller
Truth Teller
Oct 23, 2021
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Nurse practitioner Shelly Flowers told me to my face I’m “crazy”, “stupid”, and “it’s all in your head.”
I was having cardiac issues.
She told me people my age (20s) NEVER have cardiac issues. “You’re depressed and anxious. I’ll put you on meds for that.”
“I’m not depressed or anxious. I’m physically ill.”
She took her mask off to scream insults at me. I left crying.
Later, I visited a cardiologist. Surprise surprise - I AM physically ill, and my illness improved when I was treated for that physical illness.
If I had listened to Shelly Flowers, FNP - I might
Kristin Henry
Kristin Henry
Oct 15, 2021
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Made a 2:00 appointment yesterday, have been sitting here for and hour and 20 minutes to see the nurse practitioner, Shelley Flowers. This is the very reason I left this practice two years ago. They have zero respect for peoples time, as they chat outside the room about a stinky fridge! If
I could give a zero star review I would! Had to add the picture of sign in the lab waiting room!
Tommi M.
Tommi M.
Aug 06, 2021
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I have been a patient here for many years but no more. I got diagnosed with Covid on Monday and called to ask about monoclonal antibody treatment. It took 3 days and multiple phone calls AND a co-pay to get a call back. The people there who answer the phones all told me there was no treatment for Covid. They lied. Doctor's offices have a duty to help patients. They violated that duty and caused me to suffer needlessly for days. What kind of medical professionals don't call a sick patient with Covid back for days? How could the people who answered their phones tell me and God knows who
Paul Wysocki
Paul Wysocki
Jul 20, 2021
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I have been going here for about 7 years. Yes I have had some bad experiences like many have. If I would have submitted a review several years ago I would have given them 1 star. But since they were the only place around that you could actually get an appointment, I kept going there. Since then things have gotten much better. Have dealt with many staff members over the years and most of them are very good at what they do.
Doretha A.
Doretha A.
Mar 06, 2021
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Just stay away from this place. Ever since the first Appt we have had nothing but problems with them. They have tried to overcharge us for a co-pay. So much that I had to call my insurance company to have them call them and tell them that I was correct. Then one of the doctors sent my daughter home while having an asthma attack. Said she sounded fine and that she could go trick or treating (like completely made us feel like she was being dramatic) We kept her in of course, but that night I ended up taking her to the ER because she still couldn't breathe and we ended up in the PICU in LeBonheur
Tammy Sanford
Tammy Sanford
Feb 09, 2021
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My husband and I are patients at olive Branch Family Medical. This clinic is by far one of the best. My husband’s physician Matt is the best. He is so courteous. He never makes you wait long and listens to you. Just a great place. Everyone is very pleasant. Thanks for great service and keep up the good work😃
Keyata Murphree
Keyata Murphree
Jan 07, 2021
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I’ve been going for several years. But all of a sudden last year was the worst. I go for a visit and was told I would have to pay $120 upfront something with my insurance. I explained I’ve had the same insurance and never paid anything upfront. I spoke with someone in billing and was told my HRA was not covering the visit and that in order to be seen I had to pay the $120. My thing was they knew this it should have been told to me when I called. The young lady in billing agreed. I left didn’t see doctor. I returned in November for well visit with Mrs. Trotter first time meeting Fiona. Visit
Kathy B.
Kathy B.
Oct 19, 2020
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I have a severe case of poison ivy so I called Saturday in desperation to see if someone could see me to help me. She said they had 1 appointment available so I said put me down! Then she asked for my name/bd. When I told her she said sorry you haven't been in in over 4 years so you are considered a new patient and we don't see new patients on Saturday. I had moved out of town and have been back a year. I was desperate and begged to let me come in. The answer was no, it's their rules. The girl was rude. I don't see how they are still in business. Where is the concern for people
Michael Babcock
Michael Babcock
Aug 30, 2020
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I quit the practice because calls were never returned and my appointment was changed which I did not find out until the day off. The provider said to come in but the front staff still gave me a hard time about coming in at 4:30. Now my wife has been leaving messages both on the phone and through the portal for a couple of weeks with nobody bothering to return the calls. Needless to say,, she will quit this practice too. Poor poor patient service.
Essence Boyington
Essence Boyington
Jul 23, 2020
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My grandma loves this place. Dr. Huling is awesome! Our wait is never long and his nurse is very sweet to us every time. The phlebotomists are usually pretty good... I love the care management program. Never have a problem getting an appointment when needed.
The virtual care was crazy though. We had to wait like 2 hours past appt time. But I still give them 5 stars
Va Bond
Va Bond
Jun 15, 2020
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Very poor care, extremely unprofessional. Went in for a problem. Didn't get proper care. Called again to try to get a follow-up appointment after work. Call made at 9 a.m. Office refused to make an appointment for after 2:30 p.m. after work because they weren't booked. Called back at lunch @ 12:30, guess what. Got an appointment for 2 days later. Misdiagnosed AGAIN. Will be going to another doctor now, hopefully will get one that really cares instead of wasting my time. I guess I know how come they weren't booked up for appointments on the 9 a.m. call, should have known.
Samantha S.
Samantha S.
Jun 08, 2020
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If I could give this facility 0 stars I absolutely would. I have been a patient there since 2018. I have went to this facility MULTIPLE times for the same issue. I am never given any answers and usually the problem is swept under the rug. Upon my last visit Friday I was told that I was being given a referral to Gastro One and I would be called Monday. Today is Monday and I never heard from anyone so I simply called to check on my referral and was met with an extremely RUDE and unprofessional staff. Mainly a person named Nicky who apparently does referrals. She was extremely rude from the word hello
Amos T.
Amos T.
Oct 31, 2019
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While Dr. Huling is a good doctor his practice has declined significantly due to the poor office staff. After 15 years I finally had enough when they made a billing error (they admitted as much) and refused to refund the amount until after they had received the insurance payment. Even Cigna could not believe the attitude from their billing person. Calling them rude would be an understatement. I have to recommend you look elsewhere for a better practice.
Tammy R.
Tammy R.
Aug 15, 2019
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This office was recommended to me when my pcp closed his office.... my first few initial visits with nurse practitioner Sarah and nurse practitioner Matt were great. Since then I have not had any good experiences with this office. I feel they have provided me with poor patient care.. and only want to make sure they get your copay. I don't feel my issues were evaluated or that I was helped at all! I left feeling like I still had to see someone for my health issues...
Jan H.
Jan H.
May 28, 2019
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I have seen Ms Flowers a few times. The doctor that gave me my blood pressure medicine retired and that is why I went. She was pleasant and helpful. One of the times I went into her I had a sinus infection. She prescribe medicine and gave me a shot. Another time I was having some pain under a breast implant ( I am a cancer survivor) She told me she thought the implant was leaking and sent me back to the original surgeon. I have continued to use her for routine medical issues and so far I am happy.
Brittany C.
Brittany C.
Apr 16, 2019
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I'm a new patient. Me and my husband. I came in today for a physical. I was scheduled to see the nurse practitioner, Trotter. The service was horrible. I could hear her and the medical assistant talking outside of the room, which I thought was very unprofessional. The NP came in the room, I don't even think she introduced herself. She didn't explain anything she was doing while performing my PAP. No education performed during my visit, even though my BP was slightly elevated. I had to ask the medical assistant to recheck my blood pressure. I'm in NP school so I know this is
Rebecca G.
Rebecca G.
Jul 14, 2018
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First, I made appt for 3 if my family members stating yearly annual appointments. I was charged for all 3 office visits when my insurance covers 100% of annual check up. I called to speak to billing. Their office started over talking me would not allow me to explain and stated it was because once I got back and spoke to the Dr some how the office visit became a new charge. Never heard of that EVER!!! Due to the incompetence of their office I called my insurance company. Sure enough, everything g was covered and they billed incorrectly as I tried to explain to the lady that refused to stop talking
Kelsey M.
Kelsey M.
Sep 18, 2017
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Do no recommend coming here. The service here is terrible. The wait time is 45 minutes at best for a drug test. The nurses are all standing at the desk talking, eating, drinking, while people wait. If you ask them how much longer you get "it will be a while, we're busy." Would not recommend.