Abilene Bone & Joint

The most unprofessional staff. The receptionist doesn't wear a mask in a medical facility where everyone's instructed to. An Office Manager berates him in front of patients a d visitors for a cash handling mishap the day prior and makes patients wait to be checked in. Others are not professionally dressed and are chomping on gum and gossiping. Doesn't set high expectations for good care. Then 45 minutes later, checked into a room area where there are cobwebs attached to the bottom of the exam table! Then 20 minutes later a Physician Assistant comes to check on patient instead of doctor.....this

Dr. Sagar has been outstanding! My wife had a very serious injury to her wrist along with a chipped elbow.
The skill and professionalism we have experienced from Dr Sagar and his staff is why I am taking the time to post this. Since we needed a surgeon it was important to me that the Dr was a good communicator and appeared confident in the mechanical aspects of the job. He has exceeded my expectations and I recommend him without reservation. Dr. Sagar is from the Odessa area which I think gives him a leg up on some while communicating with other West Texans.

Dr. Sager was my Surgeon when I needed a Hand Specialist. Excellent care and Beside skills just seemed to be part if his nature. My wife and I were both impressed with His Care and knowledge as he shared step by step what was needed and what he did.

I want to say that the staff and doctors and the physician assistants at the Bone and Joint clinic are amazing! They not only are caring but they listen and answer your questions. They go out of their way to make sure that all your questions are answered and if they don't have the answer they go to someone that does! I am very happy with the procedure that I had and I highly recommend DR. Cooke and Jay McCoy .. I couldn't be doing as well as I am doing without them!

They are great at both the Northside and Southside locations! My 5 y/o son broke his first bone and had to be in a cast. Throughout the whole process they explained everything to me and to him. The cast guys are fantastic and orient their words towards the kids. I highly recommend using Abilene Bone and Joint!

I had both knees replaced one in November 2019 and the other 3/2020. I am extremely pleased with my doctor and the care I got from them. They are by far top notch! The treatment and care that Dr. Vann and his team gave me was impeccable.

Breaks and fractures in my lower leg and ankle led to surgery with Dr. Shannon Cooke. He is a superior doctor. During multiple follow up visits I routinely saw his PA who is also excellent and was very patient with all of our questions and whom I had no problem seeing instead of Dr. Cooke. We would typically wait 30 minutes past appointment time and that is problematic when missing work. But the quality of care cannot be beaten.

The doctors and other caregivers are amazing. However, they do not keep a very close eye on schedules. Plan on waiting for an hour or more to be seen. Happened when my daughter broke her arm and was being seen and has happened when I needed to have my foot and ankle seen. They could call you and say they are behind, but they do not give you this courtesy.

Great doctors and staff but they have no concept of time management. Wait time for a scheduled appointment is always over an hour. Dr. Cook seems extremely overbooked between surgeries and office appointments. Definitely an amazing doctor though.

The wait time was not long at all and the atmosphere was homey. The other people there waiting were very friendly as well. DR Britten is amazing! He remembered me from being there 6 years ago and why I had been there Talk about impressed. I overheard one lady who had been down in another state and fell and her husband came a shot her to bring her to Dr. Britten. He his very honest and upfront and LISTENS to what you have to say. Great customer care and concern.