National Response Team
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National Response Team
Emergencies happen at unexpected times. Depend on a company who responds immediately. We deal with emergencies on a regular basis and know that time is of the essence. Water damage to your home can be catastrophic, avoid further damage by calling us as soon as you notice sitting water. Water Damage Repair and Restoration A water leak can cause serious problems and flood your home with bacteria harboring water.

No matter what the situation is, call us immediately to. I don't know how we would have made it through recovery if it weren't for National Response Team-Josh. National Response team manager, Salvador, was a godsend during the restoration of my flooded condominium. Not only was he knowledgeable and efficient but his personal concern helped to soothe my.
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A water leak can cause serious problems and flood your home with bacteria harboring water. No matter what the situation is, call us immediately to prevent further damage to your property. National Response Team takes care of the damage control when you need it most and mitigates the restoration. Flooding and severe water damage are devastating experiences!
Damage from flooding gets worse and more expensive the longer it sits. Even worse, standing water is a potential breeding ground for bacteria like mold that can cause infectious diseases. Quick response time is critical for minimizing health risks to you and your family or co-workers. Water leaks can go unnoticed for days before you suddenly discover the wall in your house is soft and falling apart.
Every minute counts when dealing with a sewage emergency. Raw sewage contains bacteria, viruses, fungi, and parasites that can cause serious illness. Quick response time is critical for minimizing health risks to you and your family or co-workers. Have you found yourself in a house or area where sewage water has poured in and is spreading all over?
Floods can happen and cause debris to damage your home, let alone the water damage it leaves behind. Don't worry, NRT can pump out large amounts of water fast. Give us a call and we will clean up the mess for you! Flood damage can be completely unexpected and extremely detrimental to any property. Something as simple as a small toilet malfunction can cause greywater to cover the entire floor of your home.
Fire damage to your property is not only devastating but can be very dangerous. Fire damage can compromise the structure making it not safe by any means. National Response Team takes care of the damage control when you need it most, mitigates the restoration, and makes sure safety comes first. Unfortunately, here in Northern California, we are faced with record hitting numbers of fires.
Reviews (13)
Jeff Zanetto
Jeff Zanetto
Jan 02, 2022
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The fire suppression system in our house sprung a leak. NRT was out within hours with machines to dry the damaged area and strip all the soaked sheetrock and insulation. The team was very professional and was very helpful dealing with our insurance claims. They did a great job from beginning to end--we couldn't be happier with their service. I'd give them more than 5 stars!
Lace Brown
Lace Brown
Sep 05, 2021
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These guys are experts and know what they are doing. We had the whole first level of our home flooded by a washer malfunction. They showed up within an hour and removed all the water then set up the blowers to dry.
Explained the process and were very nice through it all. They worked with my insurance company and helped get things restored fast. I am purely amazed on there knowledge in everything and customer services.
Tatiana Maldonado
Tatiana Maldonado
Dec 31, 2019
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"National Response Team was great to work with. We had water damage in our family room and Josh was so helpful diagnosing the problem. His whole team was so professional, friendly and clean. Everything was expertly handled and documented with pictures for our records. I would highly recommend NRT for anyone in need. It was a pleasure doing business with them and I know who to call if I ever find myself in a desperate situation again!"
Charlotte in Santa Rosa
Zalman S.
Zalman S.
Dec 24, 2019
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Josh was so helpful explaining how to remediate smoke damage from a pot that I left burning on my stove for two hours. The smoke-filled the house and made everything including all my bedding and furniture smell like smoke. He also explained the ins and outs of dealing with the insurance company. Lots of valuable information.
Carolyn S.
Carolyn S.
Dec 14, 2019
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When we initially met Josh Wikoff - he was so thoughtful and supportive. That is not how that "relationship"ended up. The cleaners he works with destoryed countless items in their machines - we threw out half our clothes, linens and textiles. The cleaning done in our house was superficial and half assed -- many walls were not touched and I ended up going over them after they left.

But what bothers me most was the theft of many items. It took months to get several items returned - that I had fortunately taken photos of after our fire. But many highly treasured items were not given back
Deepak A.
Deepak A.
Sep 10, 2019
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They are way too expensive, way too expensive.

I got some work done in Marinwood in July and just for drying up the kitchen floor due to water leak and to remove mold they charged me almost 6k !!!

Their initial estimate was ~3500 and they kept on increasing it later. Their invoices are detailed but ghost prices ! Way too high than you can imagine. For around 2/3 days of labor work and 5 days of just machine doing their drying, they ripped us off with ~6k bill !

Don't hire them, look for much more reasonable prices elsewhere.

Reply for Josh the owner who commented:
- Best Buy Adjuster
Micky M.
Micky M.
Nov 17, 2018
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Salvador and his crew did a fantastic job and in a timely manner . I highly recommend them to all parties concerned. Mick Martinez Stockton CA.
Karen B.
Karen B.
Jan 27, 2018
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Our house was involved in the Atlas fire, Napa Valley, October 2017. I don't know how we would have made it through recovery if it weren't for National Response Team--Josh Wikoff, Sal Mucia, and their crew. We felt much calmer once they were on the job, and they did an outstanding job of restoring our house. They are knowledgeable, hard working, thorough, careful, and very kind. We could always get hold of them during the weeks of recovery, they always responded, and kept us informed of the process, it was a great comfort. Cannot praise them highly enough, we give them the highest
Susan P.
Susan P.
Apr 21, 2017
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Salvador was very good to work with and the cleaners that he supervised got my house into a very clean condition. A chimney sweep had put his vacuum cleaner's nozzle into the pile of ashes in the fireplace and gone outside to get supplies. Meantime I was in another room, on the computer, with my back turned to the door. I got up to see what progress he had made and noticed that a cloud of fine gray dust was in the air in my office. It only got thicker as I made my way through the hall and into the living room. The entire house was full of it! It was a soot bath for the whole house. Every inch
Lisa R.
Lisa R.
Nov 03, 2016
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Salvador was incredible! He was available when I called and also responded to text messages almost immediately. We had something growing out of the floor and wanted to make sure it was handled properly and quickly. Salvador did just that! He was able to come out and treat the problem the same day, and was also able to work around our schedule. We could have not asked for a faster, more professional or more pleasant response from any company. We are incredibly pleased we chose to work with him. We definitely recommend this company!
Kevin E.
Kevin E.
Jun 30, 2016
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Salvador did exceptional work! Our apartment had intense smoke damage from a fire and a smell we though would never come out. They were in and out in just a couple days and EVERYTHING was spotless (probably cleaner than when we moved in) and there was no scent of smoke at all. NRT worked with our insurance adjustor and kept us in the loop during the entire process. Wonderful people, wonderful work!
David N.
David N.
Feb 04, 2016
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We have used Salvador and National Response Team two years in a row to mitigate flood damage in our home in the Berkeley Hills (the first year flooding was due to a malfunctioning sump pump, the second year was due to a combination of heavy rains and clogged storm drains). Simply put, they're amazing. Responsive, quick (came out within an hour on a Sunday morning after my frantic phone call this last time), professional, flexible, kind, honest, and fair. They worked with our insurance adjuster to get the most coverage possible, and consistently went above and beyond to responsibly control
Rita P.
Rita P.
Jan 08, 2016
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These guys were amazing.
They answered the phone in off hours on the weekend, got there within one hour, and did a fantastic job cleaning and drying my condo. They knew exactly what needed to be done, and were courteous and responsive through the multi-day process. They also referred me to a general contractor to do the needed repairs.
I would highly recommend National Response Team!