Your heating, ventilation and air conditioning systems are responsible for keeping your family comfortable, healthy and safe. And you rely on an HVAC contractor to ensure they operate effectively and at peak efficiency. At Carolina Custom Air, we offer a wide range of systems and services to help you create the safest, healthiest and most comfortable environment at home for your family.
We're here to help improve your quality of life. Carolina Custom Air opened for business in 2007, and we always strive to perform the highest quality work. Our owner has a Mechanical Engineering Degree from Virginia Military Institute, and we're a locally owned and operated HVAC company. We have a strong background in building science, ranging from custom new residential construction and remodels to change-outs.
We're here to help improve your quality of life. Carolina Custom Air opened for business in 2007, and we always strive to perform the highest quality work. Our owner has a Mechanical Engineering Degree from Virginia Military Institute, and we're a locally owned and operated HVAC company. We have a strong background in building science, ranging from custom new residential construction and remodels to change-outs.
Services
You don't have to worry about shoddy work when you entrust Carolina Custom Air to complete your next residential or light commercial HVAC service. To schedule your next repair in Awendaw, Charleston, Daniel Island, Isle Of Palms, Mount Pleasant, Sullivan's Island, Summerville or the surrounding areas in South Carolina, contact Carolina Custom Air.
Carolina Custom Air is a family-owned and operated HVAC company that performs high-quality work at the most competitive prices. Although we're a proud Trane Comfort Specialist based in Awendaw, SC, we service all brands of HVAC equipment. The NATE-certified service technicians at Carolina Custom Air have extensive experience repairing and installing all types of air conditioning systems.
When you come home to the cool comfort of your house in the middle of a heat wave, you may not think much about your air conditioner. Whether it's at the front of your mind or not, air conditioning is an important part of your life, and it's critical that you choose the right people to take care of your cooling system.
Experiencing an air conditioner breakdown when the mercury starts to boil is distressing and discomforting. Waiting for a service technician to show up to repair the issue can feel torturous. The NATE-certified service technicians at Carolina Custom Air will get to you quickly and provide you with AC repairs that you can count on.
You depend on dozens of complex mechanical devices on a daily basis. During the hot and humid summers in Charleston, South Carolina, one of them is your air conditioner. At Carolina Custom Air, we perform high-quality AC installations at competitive prices. Are you building a home and in need of a new air conditioner?
Reviews (13)
Holly Bronco
Dec 04, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Carolina Custom Air provided an excellent service at a reasonable price in a very timely manner. The technician was professional, friendly and courteous. We will be using this business moving forward as well as recommending them.
Service: HVAC maintenance
Carolina Custom Air provided an excellent service at a reasonable price in a very timely manner. The technician was professional, friendly and courteous. We will be using this business moving forward as well as recommending them.
Service: HVAC maintenance
Rick Gay
Dec 02, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness
Technician was prompt, through, polite, professional and answered all my questions. I look forward to his coming again when he will be doing AC maintenance in the Spring before it gets too terribly hot here!
Service: Heating maintenance
Technician was prompt, through, polite, professional and answered all my questions. I look forward to his coming again when he will be doing AC maintenance in the Spring before it gets too terribly hot here!
Service: Heating maintenance
Helene Benik Busching
Nov 13, 2021
Report
K. H.
Oct 26, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used this business for many years now. I have always received great customer service, Install & repair. The Techs and Staff I've dealt with, have put forth great effort toward working well with the customer. Great job Carolina Custom Air
Services: HVAC repair, AC repair, HVAC maintenance, AC maintenance, Heating equipment repair & installation, AC installation, Installation
I have used this business for many years now. I have always received great customer service, Install & repair. The Techs and Staff I've dealt with, have put forth great effort toward working well with the customer. Great job Carolina Custom Air
Services: HVAC repair, AC repair, HVAC maintenance, AC maintenance, Heating equipment repair & installation, AC installation, Installation
Leigh Burke
Sep 21, 2021
Report
Our air conditioner broke, we called Carolina Custom Air because they could repair our brand, and because we had not dealt with them yet. To our delight, they sent a man named Richard who diagnosed the problem, make recommendations for inexpensive improvements to help keep the problem from recurring, told us to expect a call from the office with a… cost estimate and if that was ok, they would order the part, if they did not have it in stock. After that they would schedule installation as soon as they knew when the part would arrive. All those things happened in that order and they followed
Jay Yates
Sep 21, 2021
Report
Joe Good
Aug 24, 2021
Report
Carolina Custom Air was incredibly responsive when I needed them to replace a part on my family's AC unit. As the summer in Charleston is very hot, time is of the essence to get the house cool again, especially with two young children. I had originally called one of the bigger names in town to get the work done for me but they put me off several days. Carolina Custom got right on it and had a guy out there within a couple hours. When you need something done quick this is who to call. I would recommend them for sure.
Marcia Roper Hutson
Jul 01, 2020
Report
I have never dealt with such a courteous and helpful company. Della, the Office Manager, could not have been more helpful and friendly. Nick and Tripp were incredibly knowledgeable and friendly, as well! We had had an estimate from another company. When Nick and Tripp came out, they found that the problem was far less an issue than was previously told to us saving us thousands of dollars. It is a pleasure to deal with a company that is not only friendly but honest! Thank you all!
Adele C.
Jun 10, 2020
Report
I replaced my aircondtioner with a unit from Carolina air. I had small problems with their equipment, once it went dead and there was a faulty TVR which they needed to by pass so the unit would work. The rep said don't worry you don't need a TVR anyway. Another time I found smut on my ceilings , they said it had something to do with my attic. This time there was a clanking in my outdoor unit. The rep told me the compresssor was gone and I was still covered under warratee for the piece but I would have to pay $1130. For installation . This unit is 3 yrs old . When I called the manager
Tom Progar
Apr 13, 2020
Report
Marjorie L. Avent
Mar 26, 2020
Report
Brooke P.
Jun 01, 2017
Report
Kim G.
Feb 27, 2017
Report
Was very disappointed in the lack of fee disclosure up front. I called with a very specific problem. The diagnosis for my unit was given by my regular service provider who said I would need to call a specialist for this particular problem. I called and was descriptive with the assessment from the previous provider, and asked if I could get a quote for the services I needed. The person on the phone said they would happily give me a quote and send someone out to do so. There was no disclosure that providing a quote would be a fee assessed visit. I was immediately given an invoice for $90 for the