DMG Appliance Repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very friendly and did a great job. Left everything in perfect shape. Will definitely call him again for other repairs.
Services: Repair refrigerator, Repair refrigerator / freezer

I called Duane when our dryer stopped working and he was extremely polite and professional! He was able to come to our house within days and had the part ordered and our dryer repaired shortly after! Would highly recommend him to anyone who needs a repair for their appliances, I know I will call him for any future repairs. Plus, the price was very reasonable! Thanks Duane!

This man came to my house and "repaired" the problem and charged us.. problem is THE EXACT SAME PROBLEM was there after he left. When we contacted him to please come back to look at it and see what the Actual problem is and was met with very rude responses and refusal to even consider coming back until more money was given. Do NOT use this extremely rude and unprofessional man's services.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Duane was extremely professional and very friendly. He took the time to explain what the issue was and how he would fix it. I would recommend him to anyone and will definitely be reaching out to him again for any future repairs!
Service: Repair freezer

The owner is very knowledgeable, easy to reach and responsive to both texts and phone calls. Unfortunately, our microwave was toast, but we would definitely use DMG again.

When my double oven suddenly stopped heating, I decided to call Duane based on his good reviews. I'm usually skeptical of reviews, but after my experience I can see that he definitely earned them!
Duane listened to the problem I was having and asked for the model number of the unit, which I provided. He called me back an hour or so later and I was surprised that he had already done his research and even had prices of replacement parts ready, should I need to order them. However, it didn't even get that far. We discussed how it was odd that both ovens stopped heating at the same time, but everything

I had two repairmen tell me to go buy a new washing machine. Duane returned my call and said he'd like to take a look at it before I went out to buy a new one. He saved me from buying a new washing machine by replacing a part. I've had no problems since. I appreciated his honesty and timeliness.

I needed a 5/16" ice maker water line (leaking) replaced. Duane came & spliced the line with a 2 ft piece of line and a 5/16 " staight connector for tubing. Charged me 95.00 service call 40.00 for a 2ft piece of hose and a 6.00 connector Repair time 5 minutes...total. It leaked in a week so I called him back. A week later he shows up and puts another straight connector on (took him a week to get this one). OOPs, now the water line is leaking again because the line is brittle after 13 years which he certainly should have known you can"t splice a britttle line. He complained

What great service! Came same day. Took 3 minutes to review my non-operating freezer in my fridge and diagnosed problem. Unfortunately it was an expensive repair so he recommended getting a new fridge. Duane did not charge for his visit, but was happy to give advice on the best brand to purchase based on his experience. Will definitely call in future for any appliance repair.