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We are a full service truck repair facility that includes a full service hydraulic and equipment repair center. Our team of mechanics is trained and certified professionals who are dedicated to going above and beyond for all of our customers. Offering 24/7 light to heavy duty towing, road service and reliable equipment transport, make Universal the only way that you keep moving.

We maintain a neat and clean towing and transport fleet with professional drivers. Universal strives to provide quality service to all our customers. No matter what time you call or what industry you're from, we are happy to help you! Since 1988, Universal has been in the business of making customers happy by providing them the services they need the most.
Reviews (10)
Adam J.
Adam J.
Aug 30, 2021
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Critical: Quality, Value
Very nice over the phone, however you just need to ask if they can fit you in prior to going to the shop. Luckily didn't have it towed there as they couldn't get to it until wednesday. Did a "diagnostic" on site but should've done a pressure thankfully I didn't use this shop for the repair.
Service: Check engine light diagnostic
Christopher LaPonte
Christopher LaPonte
Jan 30, 2021
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Positive: Professionalism, Quality
They were able to handle my unique heavy situation b
Service: Tires
Rob Reina
Rob Reina
Jan 25, 2021
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Amazing well organized company. I needed a tow ,was given a time of 60 minutes the tow driver showed up in less then 30 minutes and had it towed to the shop to get repaired very quickly I had my truck back to me up and running again very fair prices amazing staff very helpful. Highly recommend universal to anyone that needs a tow or shop work
Tommy Simonetti
Tommy Simonetti
Oct 28, 2019
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Very professional, quick service on a road call that quickness was needed. Also on heavy recovery came when they said they would and wasted no time at site.
Joseph Tantillo
Joseph Tantillo
Sep 09, 2019
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HORRIBLE EXPERIENCE. DO NOT TRUST ANYONE HERE ESPECIALLY BOB. READ COMMENTS POSTED ON YELP. UNIVERSAL CAN NOT BE TRUSTED. LIES LIES LIES. THEY WILL PROBABLY REJECT COMMENT BC THEY DO NOT LIKE TO HEAR THE TRUTH.
James Christman
James Christman
Sep 09, 2019
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Professional towing company with good customer service. Didn't keep me waiting and got me hooked up and on my way
Catalin Mihalcea
Catalin Mihalcea
Jul 31, 2019
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Please be aware. This is a chase company. The yard is small and shared with another company. They tried to charge me almost 700 bucks for an airbag change on a trailer. This was not a service call. I came into their yard for it. He was trying to say that an airbag change takes 2 hours or more when it should be under an hour. All of the 5 star reviews are either from someone who has no mechanical inclination and likes getting robbed or friends of the business.
Also he tried to charge 333 for an airbag ? They are around 150 200 bucks for my trailer. Even with the shop's increase of 10% or so(the
John Sallo
John Sallo
Jun 09, 2019
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Outstanding service. impeccable customer service and professionalism. Thanks so much Universal From J&C Express, Inc.
Renee Duspiva
Renee Duspiva
Sep 01, 2018
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Bob jr very nice. The service is fast and reasonable. Hardly any down time.
Louie Digiorgio
Louie Digiorgio
Jun 04, 2018
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These guys are great! I am a returning customer who has had multiple on road situations with running a fleet of trucks. I had one truck that needed roadside assistance, they gave me an ETA of 60 minutes and arrived within 45 minutes. The truck had a bad brake can which they where able to repair onsite within 2 hours. The service technician was very professional and knowledgeable of the vehicle. There was another truck I had that needed to be towed off of 495. Once again they had given me an ETA of 60 to 90 minutes and arrived within the hour. The driver was professional, took all safety precautions