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I have been serving the Virginia Highland, Midtown, Old Fourth Ward, Morningside, Emory, Decatur, Ansley Park, Inman Park and Metro Atlanta area since 2001. My team has over 45 years of combined customer service experience and we will treat you just like family. Our goal is to help you make informed decisions about your insurance needs so that you can achieve your dreams.

Insurance can be complicated and our job is to help make insurance easier for you to understand. In 1994, I started my State Farm career working as a claim rep within the fire company on Long Island handling home, condo, renters and business claims in Brooklyn, Manhattan and Staten Island. Three years later, I was promoted into management where I supervised 8 claim reps in 2 offices in New Jersey.
Reviews (9)
Justin Duson
Justin Duson
Oct 16, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Marion Lenz did a great job explaining how my policy transferred from one state to another due to some questions & confusion I had. Well respectful, professional, and helpful associate to talk to
Matthew Falkler
Matthew Falkler
Sep 25, 2021
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I have multiple policies with this office and their customer service is fantastic! I work with Marion and Debbie and they are always so helpful! If you need fair pricing for great coverage with a small business mentality, this is your place.
Valeria Perez
Valeria Perez
Aug 04, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have received excellent service from this office. Marion Lenz helped me and answered all of my questions about different types of insurance. He was nice, pleasant to talk to and of course, very professional. I recommend this office for anyone looking for trustworthy and reliable insurance agents. Thanks Marion for all your help!
Christy Montero
Christy Montero
Jul 15, 2021
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I have been with Quentin Franklin State Farm for over 2 years now and I have never ceased to be anything but completely satisfied, not only at the level of courtesy and responsiveness his office provides, but also with the savings and attention to detail they give. I honestly feel that they spend quality time to get to know their customer's needs and work hard to find the best deals possible for them. Thank you to Debbie for her work and effort towards getting me a fantastic insurance upgrade. I will continue to work with Mr. Franklin's office for as long as I drive in Atlanta and I recommend them
Veronica Walker
Veronica Walker
Jun 18, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We have had our insurance with the Quentin Franklinn agency for many years and they never disappoint. Marion was extremely helpful and was able to give me the answers I needed. Thank you!
Claudia Mb Consulting
Claudia Mb Consulting
May 23, 2021
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I had such a wonderful experience working with Marion Lenz! He made sure that all of my needs were covered and was very willing to "think outside of the box" to find solutions to my unique challenges. He was quick to respond, pleasant to deal with, and always had a suggestion for my future insurance needs in every part of my life. Highly recommend!
Ann Nunnelley
Ann Nunnelley
Apr 03, 2021
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Marion Lenz has been my agent at Quentin Franklin's office for the past five years and I have received excellent service! He is always responsive, professional, and extremely pleasant to talk to. I would highly recommend Marion and any of the other agents at this office to my family, close friends, and anyone else looking for a new insurance agent. Thank you for all the wonderful service!
Virginia Coker
Virginia Coker
Mar 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I had a last second need to transfer state insurance and provide proof for my DDS appointment. Quentin and Marion responded and took care of everything within the small window I had and made the entire process completely stress free AND saved me money. Awesome place and people!
Kristopher Bryant
Kristopher Bryant
Feb 02, 2021
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Positive: Professionalism, Quality, Value
I recently moved to Georgia and I was looking for insurance and me just browsing stumbled upon them. I spoke with an amazing rep and let me tell you the customer service experience was by far one of the best I’ve had. Thanks Matthew for the great help!