SMS Imternational Shore Operations
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SMS Imternational Shore Operations
SMS International Shore Operations operates out of Canada, Denmark, Ireland, Italy, Malta, The Netherlands, United Kingdom and United States of America. The SMS Group Ltd. is a Maltese family business which had started in the 1860's with offices in Malta's Capital, Valletta, located only 300 feet away from the city's Grand Harbor.

In 1996, the group set up a separate company SMS International Shore Operations, Ltd. to cater for various operations related to servicing cruise vessels. Buoyed by a continuous flow of unsolicited commendations and references on our professional approach and eye for detail, in 2011 SMS ventured beyond the Atlantic and set up its headquarters for SMS International Shore Operations at the "Cruise Capital of the World", PortMiami, Florida.
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The SMS Group Ltd. is a Maltese family business which had started in the 1860's with offices in Malta's Capital, Valletta, located only 300 feet away from the city's Grand Harbor. In 1950, under the leadership of the owner, the late Chev Silvio Mifsud (father of the current group chairman, Neville), the company S. MIFSUD & SONS, Ltd. (SMS) established itself as a Shipping Agency.
Samuel is the younger son of the SMS GROUP's Chairman - Neville Mifsud - and brother of Simon, who both occupy posts of Managing Directors in the Malta set-up. Sam is a self-motivated person with a wide range of experience in various spheres of industry, but more recently specialized in tourism and the cruise industry.
In 1996, the group setup a separate company, SMS International Shore Operations to cater for various operations related to servicing cruise liners.

Buoyed by a continuous flow of unsolicited commendations and references on our professional approach and eye for detail, in 2011 SMS International Shore Operations ventured beyond the Atlantic and set up its headquarters for SMS International Shore Operations at the "Cruise Capital of the World", Port Miami, Florida.
This is where lasting relationships emerge! At SMS, we need outstanding talents like you to help us create extraordinary experience around the world. Join our team, and we will show you the visionary spirit and strong values that have made us grow over a century! SMS careers are filled with opportunities to progress and develop, both personally and professionally!
This is a perfect part-time position for professionals looking for supplemental income, retirees, college students, work at home parents/grandparents, or anyone else looking for a low-stress enjoyable job which also allows for potential career growth, cruising benefits and job security while positively impacting the overall vacation experience for all guests.
Reviews (6)
Yuri Pierre
Yuri Pierre
Oct 05, 2021
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Let’s be real about things they underpay the employees when we are supposed to make at least 15 hourly. They have staffs who sit in management positions (such as Erica oh by the way she’s horrible and the list goes on)who doesn’t barely want to help agents and sometimes say anything to get rid of us being in their present. Also the management sometimes sit in the office inside the terminals and speak on different people which it’s only supposed to be a work conversation which I overheard some negative talk. The inconsistencies and also favoritism that’s one thing that shouldn’t be on
Anid Yawnoc
Anid Yawnoc
Dec 08, 2020
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I work for this company they alright I have some issues with management. Like inconsistencies,favoritism, over worked under appreciated and under paid. I do feel as a company they can treat their customers better but hey I just work here and they keep coming back besides all that great people work here some really good people. Shout out to Mrs Paulette ( the realest they come)
Kevin Anderson
Kevin Anderson
Jul 17, 2019
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Unbelievably poor operations for cruise passengers leaving San Pedro, as well as arrivals at port of Miami. Repeated calls to dispatch improved nothing. Groups missed flights, and almost missed sailing of ship on Oct. 11, both issues due to "lack of available buses".
Never again will this agency book if SMS is doing the ground transportation for a given cruise line!
QuiQui Sanchez-Mayo
QuiQui Sanchez-Mayo
Dec 29, 2018
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I love working for SMS. Great place to work. The scheduling team is awesome. Needs cruise discounts. :)
Joubert Camille
Joubert Camille
Dec 25, 2017
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This is a good place many people come to apply a jobs over there on 505, floor they are understanding you sometimes they send you schedule on on your e_mail to see what's going if they opening. But they are didn't give you any full time over there always part time if you want it. Ok they are going to call you if they are like you. Ect...
Nevada Bijan
Nevada Bijan
Dec 04, 2017
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Horrible customer service. Left our car seat on baggage belt at port of miami. Asked 5 different employees in yellow and got 5 different answers. Spoke with a supervisor who wanted to send our car seat to their head quarters God knows what state that was.