At Fort Worth Community Credit Union - Flower Mound Office, we provide convenient, easy, and secure financial services. We're here to help you do all the things that life offers, with the checking, credit cards, savings and loans you need. Come on in or hop online and apply today! We are fast and friendly with great rates and convenient access - whether mobile, online or in person.
All delivered with the credit union difference that puts you first. We put people first because you're worth more to us! To discuss those confidential matters, please give us a call or send a secure message through online banking.
All delivered with the credit union difference that puts you first. We put people first because you're worth more to us! To discuss those confidential matters, please give us a call or send a secure message through online banking.
Reviews (10)
Matt Millard
Oct 13, 2021
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Chelsea Converse
Jul 31, 2021
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Tried to get a auto loan through this credit union. They denied the loan because I was co signing for my boyfriend and we do not live together and/or not married. If this was a bank specific rule they should have let us know before running a hard inquiry on our credit! We went to chase to get the same loan and Chase bank said they have never heard of this rule that a co signer needs to be married or live together. Additionally, they gave out information about the loan to someone not listed on the loan about the loan being denied. This is personal information that should not be able to be accessed
Matthew Adamo
Jul 14, 2021
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Edit: I spoke with a representative that said she has put it up for review with her managers and will come off my credit report. Prior to speaking with her, I spoke with Norman in their collections department and he said I had to dispute it with the credit unions. I also voiced my frustrations with how his department handled the situation, but he made me feel like he didn't care at all.
I'll update when it falls off my credit.
DO NOT USE THIS BANK! They changed their bill pay system and my automatic payments stopped. They called a month after it was due to inform me that I needed to update with
I'll update when it falls off my credit.
DO NOT USE THIS BANK! They changed their bill pay system and my automatic payments stopped. They called a month after it was due to inform me that I needed to update with
Leo Mullins
Feb 25, 2021
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Financed new cars through them. Did a refi through my bank and cancelled gap in December. Have a 450.00refund coming but for some reason they can’t find my money. They keep telling me to talk to
The dealer and the dealer tells me to talk to the credit union. All I know at this point 450.00 has been stolen from me and I would like to get me refund.
The dealer and the dealer tells me to talk to the credit union. All I know at this point 450.00 has been stolen from me and I would like to get me refund.
Dcam Meyer
Jan 30, 2021
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Dustin Froneberger
Dec 21, 2020
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Used this credit union for a second time for a car loan because they bought out our loan on a previous car and we had a good experience. We re-financed our current car through them and purchased gap insurance. We paid this loan off 3 years early today (yay us), but then just got told we won’t get a refund of the gap insurance like we were promised when we refinanced. (I specifically asked them at the time of re-finance because we had planned to pay off early. We weren’t sure how early so decided to buy it if we could get refunded). Now, all of a sudden, they only refund within 60 days. How
Alan Kerber
Nov 03, 2020
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Ali Qureshi
Aug 06, 2020
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Didn’t have the best experience with customer service. Called the branch and it sounded like someone picked up and hung up twice. Then once someone finally picked up, she seemed in a hurry to get me off the phone and transferred me to the customer service department. The customer service department seemed like they were trying to help but didn’t know about the promotional offer I received with my statement. They said the branch should help me with this and wanted to transfer me back.
I understand a branch can be busy. Doesn’t mean you should rush the customer off the phone without listening
I understand a branch can be busy. Doesn’t mean you should rush the customer off the phone without listening
Joe Glass
Jun 17, 2020
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Trying to give you guys business and I cant get my loan officer to actually pick up the phone and talk. I have a loan with yall alread, So I am literally just trying to keep my business with yall and she doesnt want to work. Your call center wont transfer me to someone new either because its policy you have to stick with who you are assigned even when requesting some one new.
A. McDaniel Hamilton
Oct 17, 2019
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I came by this location to get information on an account for my wife who was leaving another local bank. The parking lot was easy to access with plenty of parking up front as well as handicap parking spots. The drive thru was large enough for my truck to pass as well. When I walked into the building, it had the new building smell...LOL. The interior was new and clean in appearance. The structure had a clean flow to it's organization. I was immediately greeted by a teller who promptly took my name for a meeting with Jacklyn in the back office. She was very informative and I received a pamphlet for
