New South Credit Union was founded in 1952 and originally chartered to serve the employees of Southern Railway. In 2004 New South became a community chartered credit union which allows us to serve everyone who lives, works, worships or attends school in Knox, Grainger and Union counties in addition to the employees and families of a variety of companies and organizations within the area.
New South Credit Union is unique and distinct from any bank. Unlike banks that are in business to make profit, New South is a not-for-profit institution organized to promote thrift and provide credit to members. Yes, we offer savings and checking accounts, loans, and many other financial services that banks offer, but New South was chartered to give people an alternative to using a for-profit bank.
New South Credit Union is unique and distinct from any bank. Unlike banks that are in business to make profit, New South is a not-for-profit institution organized to promote thrift and provide credit to members. Yes, we offer savings and checking accounts, loans, and many other financial services that banks offer, but New South was chartered to give people an alternative to using a for-profit bank.
Services
There are some requirements to open an account with New South Credit Union. If you fall within any category listed below, then you're eligible to apply for membership and immediately begin benefiting from the services we offer. And remember, once you become a member you can retain lifetime membership regardless of any relocation or employment change.
Tell us what you think about our web site, our products, our organization, or anything else that comes to mind. For security reasons, do not include your account number or social security number in your message. EMAIL SECURITY NOTICE: We like to hear from you, but please realize that email is not a secure transmission route.
New South Credit Union, like all financial institutions, is required to follow regulations set forth by the Federal Reserve Bank. Regulation D governs the amount of reserves that a financial institution must set aside based on deposit accounts.
The following transactions can be performed from your Savings, IRA or Money Market accounts but are limited to a maximum of six total transactions (any combination) per account, during a calendar month due to the requirements of Regulation D.Funds transfers (not initiated in person at a branch) and payable to a third party such as a wire transfer request or recurring wire.
The following transactions can be performed from your Savings, IRA or Money Market accounts but are limited to a maximum of six total transactions (any combination) per account, during a calendar month due to the requirements of Regulation D.Funds transfers (not initiated in person at a branch) and payable to a third party such as a wire transfer request or recurring wire.
New South offers a variety of ways to access your accounts and stay on top of your finances! You can manage all of your accounts - 24 hours a day, 7 days a week through Online Banking, Mobile Banking, and Text Banking. Would you like to get a text and/or e-mail when your payroll is posted, when your account reaches a certain balance, when your debit card is used, or other helpful alerts.
Call the 24/7 Fraud Watch Hotline at 1-833-337-6075 and report the card lost/stolen; then. Contact the credit union immediately afterwards. If it is after-hours, you should call the credit union at 865-523-0757 and choose the lost card option or email us at service4u@newsouthcu.com; Be sure to include your name, the last 4 digits of your credit union account number, last 4 digits of card if known, and a return phone number; then.
Reviews (7)
Carolyn Rice
Sep 03, 2021
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Joshua Collins
Apr 29, 2021
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Wendy Hartem
Sep 19, 2020
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Craig Carringer
Sep 17, 2020
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Tellers are very nice but branch managers at East Knoxville and Maynardville are lacking in customer service. I went to handle affairs with my deceased father at East Knox and the Mgr was late not on time. I sat and waited 20 minutes for her to show. I was then to have my wife sign on to the account at Maynardville on our way home. We never met the branch Mgr in person she was laughing cutting up with 3 employee in her office. I have done a lot of financial transactions in my 32 years at Joe Neubert Collision and I can say this outfit is very unprofessional in management. Southern Credit Union
Paula Sweet
Aug 07, 2020
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Just moved to the area. Applied online for an account and was approved. Due to Covid, you have to schedule the lobby. Called, told just to visit the drive thru and was met with such a rude prudish person ever existed. How can she still have a job? After her lack of assistance, I realized I want my money elsewhere. Just don't.
Brittany Lee
Jun 30, 2019
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Holly Cooper
Jun 10, 2019
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