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Knoxville TVA Employees Credit Union
Founded in 1934 by a small group of TVA employees looking for a safe place to save their money, Knoxville TVA Employees Credit Union remains a community-based Credit Union with a commitment to helping Members grow financially. Making Members feel at home and satisfied with their experience is our top priority.

With a variety of products and services, the Credit Union has everything you need from everyday accounts like checking and savings to auto and home loans! We also offer ways to save for retirement, college and more! We offer the most widely accepted credit card when shopping, traveling or just in need of extra cash, with the purchasing power and attractive rate you expect and deserve.
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What started as a small group of TVA employees needing a safe place to save and borrow in 1934, has now grown into 24 branch locations across East Tennessee and over 200,000 Members strong. As "People Helping People, " Knoxville TVA Employees Credit Union started helping Members in the aftermath of the Great Depression and has continued growing with our Members ever since.
Pay your loan by logging in to online banking, selecting the loan, and clicking Make A Payment. A $5.00 convenience fee will apply. To avoid the convenience fee, you can set up a scheduled transfer from your checking or savings account. You can also mail in payments or stop by your local Branch (lobby or night drop).
No-fee coin machines are available to Members of Knoxville TVA Employees Credit Union. Non-Members are charged a 10.00% fee. Coins must be clean and free of debris. Coin machines are maintained for accuracy, however, the Credit Union cannot guarantee coin machines will be error-free and maybe occasionally out-of-service.
Not all requests can be processed online. Payoffs may also be requested by calling us at (865) 544-5409 or faxing a request to (865) 544-5698. To report a lost or stolen ATM or Visa debit card please call (865) 544-5400 or toll-free (800) 467-5427. To report a lost or stolen credit card please call (800) 472-3272.
Ask for details. High-Yield Checking is a tiered-rate account. Monthly qualification cycle begins on the first day and ends on the last day of the calendar month. Terms and conditions may apply. Rate subject to change. APY = Annual Percentage Yield.

PREMIUM RATE of 2.00% APY is earned on balances between $500.00 and $15,000.00 when the following monthly qualifications are posted and settled within the monthly qualification cycle: make 15 debit card transactions, log in to online/mobile banking at least once, receive e-Statements, and have direct deposit.NON-PREMIUM RATE of 0.00% APY is earned on balances of $499.99 or less.
Reviews (9)
Srtaterose Knoxinvsro
Srtaterose Knoxinvsro
Nov 22, 2021
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Been with them 22 years, they have always been there for me, many times.
Pamela DickensonStory
Pamela DickensonStory
Oct 15, 2021
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I want to brag on the branch manager Kelly Copelan and the security guard that was at the Wilson Rd branch today. A long story but they helped me with a couple of personal things. After my business was done they talked to my grandson Joey and his wife Maddie and myself for a good 30 minutes. They treated us like we were all the best of friends. I also want to thank Cindy Floyd at the halls branch. I really would like to meet her in Person and thank her.
Manti Tebow
Manti Tebow
Sep 21, 2021
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Not a member here, but went to inquire about an auto loan, and the lady (Jennifer?) was very rude and condescending. Would have opened an account and probably gotten a loan, but had 0 desire to work with someone like her.
Deb Lamons
Deb Lamons
Sep 15, 2021
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This credit union is sorry. I moved all of my accts to another credit union & they are so much better than TVA Employees Credit Union.
Ashley Thompson
Ashley Thompson
Aug 19, 2020
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I really love this bank. They really are the best. Today I was helped by Candy and she was so lovely. So happy to be able to still use the services they offer long after I moved from Knoxville to New York.
Sam Iam
Sam Iam
Jul 11, 2020
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Wished I would have said something. The "security guard" cop thinks he owns the place. I was trying to run numbers with a loan I was considering and most of my questions were left unanswered. My important questions forgotten from him being a distraction. She was also having a hard time talking over him and I feel like I missed out on important details. He harassed everyone that was walking in there, and he was standing right beside her desk the ENTIRE time I was trying to do my banking business. I felt my privacy was breeched and my time was wasted. I love working with TVA, BUT I will not return
Loving Dogs
Loving Dogs
Jun 04, 2020
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Very poor phone service. Called numerpus times..cant get through as unavailable. when i have finally gotten thru..am put on hold for 15-20 min at a time before anyone gets to my call. then get cut off and have to stsrt over. Im trying to open a business account but i think we will look at another bank. Only one nunber listed for all the branches
Big Snitch
Big Snitch
Aug 23, 2019
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Hey! I’ve had an account with this credit union for 3 years! I’ve never had an issue at all. Recently I was in and a woman just greeted me so friendly like. Mrs. Lusby I believe. She’s was just nice and made my day. I recommend this bank highly. Five stars!
Melissa Myers
Melissa Myers
Jun 16, 2017
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Don't kno much about the employees n service because I have only been 2. But the store is very nice