Here at Second Home Care, we've been providing Truckee area second homeowners and rental property owners reliable, local home care for more than 25 years. Our team of experienced and dedicated property managers know what it takes to maintain and inspect a high-mountain home and we have that critical eye to look for potential problems that could cost you down the road if left unchecked.
Our owners and staff pride themselves on living and working locally and we do our best to support the Truckee and greater Tahoe community. Our office is conveniently located in Tahoe Donner so you can stop in & meet us. We at Second Home Care know that finding the right property manager is a choice not to be taken lightly.
Our owners and staff pride themselves on living and working locally and we do our best to support the Truckee and greater Tahoe community. Our office is conveniently located in Tahoe Donner so you can stop in & meet us. We at Second Home Care know that finding the right property manager is a choice not to be taken lightly.
Services
You'll love the personalized service, having one point of contact for all your Truckee home's needs, and peace of mind. And with no revenue share you'll keep 100% of the rental income should you choose to share your home with others. There's not much we can't do when it comes to keeping your second home secure, sanitized and well maintained.
Your home deserves regular attention and care. You deserve simplicity of one # to call and peace of mind knowing we are dedicated to serving second home owners in Truckee. Let Us Help You Create a 5-Star Vacation Home. Based on an initial consultation and walk through, we'll create your kit, take delivery, and set up your home.
Tahoe Donner, our home and your home away from home. This impeccably maintained mountain community located minutes from downtown Truckee has its own ski area, a range of restaurants, and endless recreational opportunities, making it the perfect retreat for you and your family. Situated on over 7,300 acres of forested land just 25 miles from Lake Tahoe, Tahoe Donner is made up of nearly 6,500 properties.
Reviews (17)
Gene Hern
Jul 18, 2021
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Sharon H.
Dec 11, 2019
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Second Home Care has been nothing but responsive and professional in the years we have used them. They have saved us a few times for appliance repair, hot tub maintenance and many other things. They have consistently gone above and beyond what we expected... every time. Look no further than this highly professional team.
Charles Smyth
Oct 31, 2019
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Whitney Walker
Jun 25, 2019
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Maria Mascaro
Jun 11, 2019
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Leon E.
Mar 30, 2019
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We purchased our second home 2 years ago and decided to interview a few different management companies. We met with Jennifer / Tyler and decided to have them watch over our home. Two years later I have to say they have been a lifesaver, handling many urgent matters in a professional and quick manner. No company (or customer) is perfect but I would recommend them to anyone who is looking for a great management group in Tahoe Donner.
Ashley M.
Mar 24, 2019
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Second Home Care is a lifesaver. We have been a client for 2 years now and I cannot say enough great things about their services and care of our home in Truckee.
As a second home owner it is difficult to manage all of the seasonal and day to day chores of home care from afar. We also rent our property and they assist with opening the house, closing and alerting us to anything that needs repair.
One of the things that I love is their newsletter each month. They remind us what things need to be done and when. It is such a relief.
Having someone that we trust, communicates well and treats us
As a second home owner it is difficult to manage all of the seasonal and day to day chores of home care from afar. We also rent our property and they assist with opening the house, closing and alerting us to anything that needs repair.
One of the things that I love is their newsletter each month. They remind us what things need to be done and when. It is such a relief.
Having someone that we trust, communicates well and treats us
Carla L.
Feb 02, 2019
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We have owned our home in Tahoe Donner for over 12 years and we both visit ourselves and rent. Second Home Care is our 4th try with a home care and cleaning business. In the past, we worked with people who are kind, but sadly not responsive or good cleaners, and we have worked (for a short time) with people who are unkind, and not responsive or good cleaners.
Second Home Care has exceeded all of our wildest expectations for Truckee home care. The entire staff, and especially Jennifer, are incredibly kind and lightning quick to respond. They always go the extra mile to solve any problem.
Second Home Care has exceeded all of our wildest expectations for Truckee home care. The entire staff, and especially Jennifer, are incredibly kind and lightning quick to respond. They always go the extra mile to solve any problem.
Gene H.
Jan 08, 2019
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Stunning Customer Service!
Jennifer and her crew have been amazing. We switched to them after using another company for a few years and after we kept waiting for email responses and a pretty abysmal lack of communication. Second Home Care has been as diligent with our place in Tahoe Donner as we would be. Their responsiveness has been out of this world and they are SUPER helpful. SO GLAD we found them!!! Amazing!!!!!
Jennifer and her crew have been amazing. We switched to them after using another company for a few years and after we kept waiting for email responses and a pretty abysmal lack of communication. Second Home Care has been as diligent with our place in Tahoe Donner as we would be. Their responsiveness has been out of this world and they are SUPER helpful. SO GLAD we found them!!! Amazing!!!!!
Alan S.
Jan 08, 2019
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Ilene T.
Jan 02, 2019
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The team at Second Home are all fabulous. Very responsive and communicative. We have a home in Tahoe Donner that we use as well as rent. They have good processes in place for managing the various programs they run and good relationships with local tradespeople- house cleaning, snow removal, regular inspections and ongoing repair and maintenance needs, etc. I appreciate this group of had working people who help keep our home in good condition and keep us apprised of any issues. Jennifer in particular tries to accommodate all her clients needs and the rare occasion she was not able to help it was
Travel W.
Jul 29, 2018
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For two years we used Second Home Care ... suggest you sell your house before you use them again. Jennifer has little concept of customer service and will find as many ways as possible to tell the owner why it is their fault not hers.
If anyone wants to start a competitive business they will do very well as owners will flock to avoid the Second Home Care bills which always find a way to add extra charges.
If anyone wants to start a competitive business they will do very well as owners will flock to avoid the Second Home Care bills which always find a way to add extra charges.
Charles S.
Feb 24, 2018
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I am truly puzzled by the reviews as Jennifer, Noel and their staff are awesome to say the least. Best decision we could had made in regards to purchasing our home in TD. We do not rent the house and only have a few close friends use it on occasion so it is our getaway. I'm fortunate enough that I can work from anywhere and I spend time up here (I'm typing this from the house) as much as possible and often on short notice as our other home is only 75 minutes away.
In the winter, every time we ask to have the home open and ready to go, even on a few hours notice as late yesterday,
In the winter, every time we ask to have the home open and ready to go, even on a few hours notice as late yesterday,
Amy C.
Jul 17, 2017
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We used SHC when we first bought our home in Tahoe Donner about seven years ago. The owner Greg is one of the kindest and nicest person you could meet and he really did bend over backwards to provide superior service.
However, about a year after we started with SHC, Greg hired a manager and everything sort of went downhill from there. I think I agree with the previous review from April that this manager can come across very unaccommodating and rude, and there's been times when you feel like she is put upon and that you are inconveniencing her when you have questions or issues with their service
However, about a year after we started with SHC, Greg hired a manager and everything sort of went downhill from there. I think I agree with the previous review from April that this manager can come across very unaccommodating and rude, and there's been times when you feel like she is put upon and that you are inconveniencing her when you have questions or issues with their service
April F.
Aug 07, 2016
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The woman who took over for kind Greg - the owner - is rude and horrible. Her name is Jennifer - avoid her!! We visited our vacation home once every three months and every time we asked for the house to be cleaned, we filled out a form they designed, and she still had a million issues and questions... She then called and yelled at my husband and myself. They are terrible - they take your $ and do nothing. Do NOT use them!!
Beth G.
Apr 11, 2016
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They were very friendly when I left my iPad at a rental, but they charged me a $45 to send it back to me, including $20 in shipping. This seems pretty ridiculous to me. I could see a small $20 fee for their time (plus the shipping fee of course), but what was I supposed to do, not get my iPad back? They know people don't have a choice, and I think they're taking advantage.
Aaron R.
Sep 29, 2014
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We have a home in Truckee that we rent out to friends and via AirBnB and it became a lot of work going up, finding the right contractors to do random work (and then making sure they show up). I was pleasantly surprised to find Second Home Care and have been even more surprised by their reasonable rates, and their quality of service.
Property Managers are usually out to charge a portion of your monthly income - Second Home Service charges a flat fee for them to occasionally check out your home and make sure everything is ready to go for you or your guests when you come up on the weekend.
Property Managers are usually out to charge a portion of your monthly income - Second Home Service charges a flat fee for them to occasionally check out your home and make sure everything is ready to go for you or your guests when you come up on the weekend.
