Labor is our estimate on our support service labor cost. We charge for time and materials and the rate varies by the amount of hardware we need to support, as well as the frequency and urgency level of service required. Network Firewalls are security appliances in between your internet provider and your network.
They protect inbound attacks, monitor for outbound bots, and can control access to web sites. We monitor and manage the firewall centrally. When abnormal traffic pops up, we alert your support team and they investigate if there is an infected machine or hacker in action. Server protection is the combination of server health monitoring, patching, and anti-virus.
They protect inbound attacks, monitor for outbound bots, and can control access to web sites. We monitor and manage the firewall centrally. When abnormal traffic pops up, we alert your support team and they investigate if there is an infected machine or hacker in action. Server protection is the combination of server health monitoring, patching, and anti-virus.
Services
Proactive is an IT support company for small businesses. Well, we will work with any business, but we prefer you at least act like you're small. While our competitors are pushing away their smaller clients with large contracts and ridiculous hourly rates, we are there to help the little guys when they need it the most.
We feel the best way to support small business is from cloud to keyboard. We manage all elements of your IT and computer network, making us the single point of contact for all your IT needs. On-Site: We often feel the best way to help is to be on-site. That way we are not tying up one of your employees while we solve the problem.
While we may not always be perfect, we will always provide you with IT services that make sense. We ENGAGE with your company with personalized support. You will have direct access to "your guy." You will never have to submit a ticket and fight your way through a help desk and phone tree. Just call or email your personal support rep and we will get your problem handled quickly and efficiently.
We do 3 things: Assess your I.T. situation, solve your I.T. headaches, and make sure your systems stay up and running. We'll come in, assess your network, look at the configuration of your equipment and software, give you a set of recommendations and then provide you with a project plan to get you to a good place at a price you can afford.
While you will receive the one-on-one customer care that a one or two-man shop can provide, we blow them out of the water because of our size. Because we are bigger, we can uncover the easy issues and fixes that a lot of the one-man shows don't have the time to solve. Think about it - we have 20 in the field compared to their two.
Reviews
Be the first to review Proactive Technology Management.
Write a Review
