Our technicians are certified, have many years of experience and have a broad skill set and knowledge of all systems including fuel oil equipment. Potter HVAC is under NEW management as of 2018! Now, Veterans HVAC LLC dba Potter Heating, Cooling & Plumbing is a Veteran owned company. David Giacalone brings extensive experience in both business and the HVAC trade.
Our mission is to provide high quality products and attentive service to our valued customers. With over 22 years of HVAC and leadership management experience, David focuses on business development, overseeing operations and establishing innovative systems for our evolving market. He strives to improve our processes and technology to better service our customers.
Our mission is to provide high quality products and attentive service to our valued customers. With over 22 years of HVAC and leadership management experience, David focuses on business development, overseeing operations and establishing innovative systems for our evolving market. He strives to improve our processes and technology to better service our customers.
Services
We are a Veteran-owned-and-operated business in the Finger Lakes. From service to installation, we strive to provide you the best quality from start to finish. Our company offers a wide range of HVAC services to keep you comfortable all year long. Including Furnace, Boilers, Air Conditioning, and Water Heater installations, repairs and more!
Reviews (7)
Cdg
Jan 06, 2022
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Gerald Vasile
Dec 14, 2021
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Todd Collins was the service technician who, arrived w came out and handled my Sunday emergency call. When I left a message at the main number, he returned my call promptly, arrived at the time he said he would, Fixed the problem quickly, explained the problem and answered all my annoying questions, politely and with a smile. I would recommend Mr. Collins throughly.
Chuck W.
Nov 22, 2021
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My heat went out so I called Isaac Monday morning November 22 who installed the new Rheem unit in our house in 2015. I was told they could come to fix it on Friday December 3rd. Really, so no heat for almost two weeks! Obviously they have grown beyond the ability to cover customers and equipment they installed. The advertisement I see on TV and elsewhere say they are there for you 24/7. That seems like false advertising! I called Potter Heater & Cooling and they came out in the afternoon and fixed the problem. Friendly fast service. Potter has a new customer in me!
Joan Wyffels
Nov 03, 2021
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Just a very big thank you to Tony for your continued expert bi-yearly cleaning and checking of our furnace and AC! You are always on time and pleasant giving me a comforting feeling everything is working tip top for the season. Thank you again. As always, it’s a pleasure doing business with Potter Heating, Cooling & Plumbing.
Donna Brookins
Oct 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I wish to thank all for getting my furnace fixed. Especially Dustin. He is very pleasant and did good job. Even cleaned by door to basement where dirt from basement got tracked and put new filter in furnace for me. He is an asset to you. Thanks again. God bless and I will not hesitate if I need help again. Mrs Donna L Brookins.
Service: Heating system repair
I wish to thank all for getting my furnace fixed. Especially Dustin. He is very pleasant and did good job. Even cleaned by door to basement where dirt from basement got tracked and put new filter in furnace for me. He is an asset to you. Thanks again. God bless and I will not hesitate if I need help again. Mrs Donna L Brookins.
Service: Heating system repair
Jill O.
May 26, 2021
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I called Potters on Friday and had a technician here on Tuesday. He arrived on the day and time of my appointment. He was polite, listened to my description of the problem and within 10 minutes had the diagnostics completed, took me to the area in question, explained everything and within 20 minutes, my AC was fixed. He was thorough to the point of pointing out an additional potential issue and provided me with a quote for that work. I cannot say enough good things about my first experience using Potters. I'm a very pleased customer and recommend them to anyone in need.
Jill
Jill
Jacquie S.
Feb 06, 2020
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I can't say enough about this company. They serviced a leak in my kitchen sink as well as my furnace. When I was told I should probably get a new furnace, they gave me all the options and then delivered and installed the furnace the next day!! The owner Dave, really puts his customers first and his crew are topnotch!
