Special Insurance Services, Inc exists to work with agents and brokers - helping them meet the needs of their clients. We work in the insurance industry as program managers, administrators and managing underwriters for a range of employee benefit programs. Our experience provides a firm platform which enables the creation, implementation and ongoing servicing of plans created to protect specific needs of insureds.
We serve insurance professionals and work with them in all phases of our business. It is our consistent results which make us a valuable tool in the ever changing benefits business. When you need experienced, flexible help in meeting your clients' insurance coverage needs, you can depend on Special Insurance Services, Inc. (SIS).
We serve insurance professionals and work with them in all phases of our business. It is our consistent results which make us a valuable tool in the ever changing benefits business. When you need experienced, flexible help in meeting your clients' insurance coverage needs, you can depend on Special Insurance Services, Inc. (SIS).
Services
We are a fully licensed, third party administrator under the laws of our home state, Texas, and other jurisdictions, where required and appropriate. More than a license is necessary, however, to properly represent a client employer.
Our experience allows us to properly deliver benefits in an efficient manner, our history provides a platform to communicate with agents, their clients and employees professionally, and our present means we maintain state of the art systems, tracking programs and research capabilities.Our staff of eighty plus employees has been building since 1987 creating an operation dedicated to both accurate and timely claims adjudication.
Our experience allows us to properly deliver benefits in an efficient manner, our history provides a platform to communicate with agents, their clients and employees professionally, and our present means we maintain state of the art systems, tracking programs and research capabilities.Our staff of eighty plus employees has been building since 1987 creating an operation dedicated to both accurate and timely claims adjudication.
Special Insurance Services, Inc. has been a leader in the alternative workers protection market since its inception in 1987. We have developed a series of programs designed to offer the Texas non-subscriber protection for his employees against the financial hardship injury can cause. We also have additional occupational accident programs for employees in other states as well as accident programs for contract labor/1099's.
SISLink targets employer groups who wish to reduce the overall cost of providing health care coverage for their employees while continuing to provide a major medical or comprehensive health plan, with minimal impact on the majority of their employees' out of pocket exposure. It is designed to complement comprehensive major medical plans by helping to cover out-of-pocket expenses-such as deductibles, copays and coinsurance.
Custom Link is a limited benefit group medical expense GAP product that provides supplemental benefits to the employer's group Medical Plan to enhance overall benefits for employees and their dependents. This plan allows the employer to increase deductibles and coinsurance while still providing the employee with a competitive benefit package.
Limited Medical Plans are an affordable alternative to the high cost of major medical coverage. Many employers find it difficult to offer medical benefits to hourly, part-time and seasonal employees, and major medical coverage can prove to be too costly for many working adults. This insurance coverage is designed to help employers offer their employees a more affordable alternative to a high cost comprehensive major medical plan.
Reviews (8)
Tim T.
Aug 15, 2020
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The absolute worst. Better to have no insurance. IF you can get someone to talk to you, you have to email them first. They will drag their feet as long as they can so they don't have to pay you out.
You send them what they ask for and then all of a sudden they need more info. Worst company there is... Period. This is only after 3k. They held me up over their "1 year" claim period saying they needed this info or that info... If your company offers these guys... Run. As. Far. As. You. Can.
You send them what they ask for and then all of a sudden they need more info. Worst company there is... Period. This is only after 3k. They held me up over their "1 year" claim period saying they needed this info or that info... If your company offers these guys... Run. As. Far. As. You. Can.
Amanda C.
Aug 13, 2019
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For over 3 months now, I have been diligently working to get my claim paid. The lack of correspondence is unbelievable. I have made multiple attempts to contact someone there. All of their response emails are signed 'Claims Customer Service'. They have blamed all of the delays on me, though never providing communication or follow up that they needed more documentation. Here we are and they have FINALLY cut a check. They cut it for almost $1000 less than what the max was (I have over $4500 in bills to pay for this now), and they're now saying they won't pay it because I never
Melissa L.
Jun 06, 2019
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Dan R.
Apr 20, 2019
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We've shopped many different Gap providers and found that SIS simply offers more coverage and doesn't leave out critical items or common coverages that do come up more often. It has saved our company and employees a great deal of money. Only wish is they would go paperless, but otherwise glad we have them.
J. D.
Aug 07, 2018
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Their gap insurance is less than worthless. I can't believe I'm just handing them free money every month. I understand deductibles but every EOB i've submitted to date this year has been denied. So they don't even apply to the deductible. It speaks volumes that they include a separate page of numbers to the complaints/arbitration dept by state along with the claims status mailed to you. If my company chooses to stay with them next year, you can bet I'll decline their coverage. I think my odds are good on coming out ahead,with or without a claim.
Laura S.
Jul 21, 2016
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Dawn T.
Dec 17, 2015
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Charles K.
Jun 09, 2015
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I thought this GAP coverage would be great since it should cover most of the deductibles from my health insurance claims. However, the process that you must go through to file a claim is cumbersome, tedious, frustrating and low-tech. The quantity and type of information they need is ridiculous and YOU must do all the detective work, which of course must be during work hours. Everything you submit must be scanned and emailed. There is no online access to your account to see what claims you've made, which are paid, which are not, which are pending, which require more information.....there
