Brand New Travel
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Brand New Travel
We are award winning, full service family owned travel agency with over 15 years of travel and hospitality experience. We are constantly traveling to the many exotic locations on familiarization trips to ensure that we always know where to send our clients. We have seen hundreds of resorts, hotels, tours, and have experienced everything each destination has to offer.

We have flown on hundreds of airlines and can always offer advice about each and every one of them. Each of our trained and experienced travel agents specializes in their own travel field and is always ready and willing to offer the expertise on anything related to travel. We would love to use our first hand experience and knowledge to plan a most memorable and affordable vacation for you.
Services
We do have special contracts that we are not allowed to be published online, so please don't be shy to call us, you will be very surprised. Most importantly, Brand New Travel is a local, family-owned New York business that was founded in 2004.

Paying dutiful taxes and employing a diverse workforce, we consider ourselves to be a socially responsible company, one that aims to improve the community in which we live and work in both economically, socially, and environmentally.
Reviews (20)
Chris Walton
Chris Walton
Nov 24, 2020
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They are the best and easiest to work with. As a Travel Advisor with them, they have made everything easy. So much education given and very quick to answer any questions and help with any problem I have. I couldn't ask for a better host agency.
Some O.
Some O.
Aug 23, 2019
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Absolutely unprofessional, rude and overall very unpleasant people. Their marketing tactics are centered around spamming.
MrsLena Griffith
MrsLena Griffith
Jun 20, 2019
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Kostya is amazing and always on top of everything!!! Thank you so much for such a great vacation as usual!!!
Pavel Litvinov
Pavel Litvinov
Feb 28, 2019
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Efficiency, understanding, and patience are the first three words that comes to mind when dealing with Brand New Travel. And politeness.
Nailya Gorlova
Nailya Gorlova
Dec 28, 2018
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Very professional and friendly agents work over there👌👍❤️
Inobat Ramazonova
Inobat Ramazonova
Dec 28, 2018
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Lovely company always buying tickets from there, no problems at all and also cheaper than others
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&
Dec 09, 2018
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Works with your budget, everything is done professionally and they will talk to you to make sure everything is as you want before your trip.
Michael Sidelnikov
Michael Sidelnikov
Oct 18, 2018
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I wish that all travel agencies would be so helpful and responsible like BNT and travel agent would be so knowledgeable, proactive, honest and understanding like Konstantin. Thank you and keep the level !
Anya Shambat
Anya Shambat
Jul 20, 2018
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Konstantin -thank your very much for you very helpful assistance and super professional business. Will definitely recommend you to my friends and use your services next time.
J. S.
J. S.
Mar 24, 2018
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Normally I book vacations myself, but that ends up being me spending hours which turn into days researching and planning all the details. This leaves me frustrated and hoping I got everything correct.

My wife and I wanted to do a 2 week trip to Spain and we decided let a professional do all of the planning, no worries for us to deal with.

BNT travel was recommended to me by a friend. They took care of everything and we had an awesome trip!!! Not only will we use BNT for our next trip, we don't hesitate to recommend them to family and friends.
Ganyusia P.
Ganyusia P.
Mar 20, 2018
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If you are looking for the best price for your travel that comes along with fantastic service, look no further, you have found it! I have used BNT on numerous occasions: bought air tickets, packages, cruises, booked hotels, excursions, and they can even get a rental car discount! They beat any price that i find on my own.
What makes me come back to them every time is the great service: They are very passionate about their job, love to travel, and always have plenty of interesting ideas for my upcoming trips. Kostantin is the one you should ask for when you call, he is simply the BEST and a pleasure
Dora S.
Dora S.
Feb 04, 2017
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Konstantin was amazing. He found me a great deal on a flight to Barcelona. Very professional. I will tell all my friends about him.
Thank you.
Dora .
Olia L.
Olia L.
May 16, 2016
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I've been using Brand New Travel's services for the past 3 years or so, and have always been impressed with their professionalism and responsiveness. I've been dealing exclusively with the owner Konstantin, and he is definitely very professional and accommodating. I always recommend Brand New Travel to my friends.
Sasha R.
Sasha R.
Nov 25, 2015
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Such a great trip to Iceland! Upon arrival, we were met by our very friendly tour guide who proceeded to help us settle down. The locations for the tours were beautiful and very well planned out. Definitely would recommend to a friend and would be a returning customer to the other locations offered!
Varsen P.
Varsen P.
Aug 28, 2015
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Horrible Customer service, completely oversold the quality of the trip. They do not respond to emails or pick up phone calls. Once you give them your credit card number they drop all customer service. If you want your vacation ruined then by all means book with this travel agency!
Vadim Z.
Vadim Z.
Aug 26, 2015
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Let me start out by saying I travel about 3x a year and always book travel through an agent. With that said, this has been the absolute worst experience I've ever had. This agency was difficult to deal with from the beginning of the planning process all the way through to the actual trip. I partly blame myself for not seeing the red flags; the unresponsiveness, lack of knowledge, & rudeness from staff. Trying to get information out of our agent Sam was extremely difficult. We had to ask him for updates 3-4 times before he finally responded.

Leading up to the trip, we received intel from
Mike P.
Mike P.
Aug 26, 2015
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The amount of words that I have for this "agency" will need me to quit my job and write a book. I will stick to the basics and just say that this is by far the most unprofessional staff I have ever dealt with in my entire life and that applies to every business, not just travel.

Our "agent" Sam was nothing short of a complete disaster. I reallly hope this is not his primary gig because there is no way you can make money treating customers this way.

My fiance and I made the biggest mistake booking our bachelor and bachelorette parties with these incompetent "agents"
Fedor K.
Fedor K.
Apr 06, 2015
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Hands down to one of niciest the most attention woman in airline industry.One of the best service i have ever recived was by Ganna.She is always helpful and nice.if you are smart enough to save your money stop searching for a chep tikets ask Gana and she will find you the chepest airline tikets.good luck

Maksim Khon.
Spasibo =))
Alex M.
Alex M.
Feb 17, 2015
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This agency is absolutely fantastic! Sam handled my trip and was very attentive and listened to every request I threw at him. Our vacation package was priced perfectly. Looking forward to our vacation!
Alex R.
Alex R.
Nov 20, 2014
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I've been a customer of Brand New Travel for 2 years. This is by far the best travel and visa services agency. They stand out and are ahead of the pack for several reasons: up-to-date website; professional attitude; great customer service.
Brand New Travel specializes in visa services, airline tickets and the typical cruise/vacation services.
Prior to contacting Brand New Travel I spent a fair amount of time calling various travel agencies in the area and internet searching. Frankly, I am surprised that most of them are in business. Then I found Brand New Travel online. What a difference