You see, we think it's important to be experts, but we also believe that clear communication with you - our customer - is a vital part of excellent customer service. We never try to overwhelm you, and we never confuse you with a bunch of industry jargon. You deserve the time to have all your questions answered so that you feel good about the next steps.
After all, you're going to have to live with the consequences of whatever we do-shouldn't these consequences be something you're thrilled with? We want you to breathe easy, knowing that you're dealing with friends and neighbors instead of some large company that pursues the bottom line at the expense of every other value.
After all, you're going to have to live with the consequences of whatever we do-shouldn't these consequences be something you're thrilled with? We want you to breathe easy, knowing that you're dealing with friends and neighbors instead of some large company that pursues the bottom line at the expense of every other value.
Services
I've been a customer of Comfort Now for just over two years and couldn't be more satisfied. Their customer service has been great from dispatch, to technician (Tommy is our tech), to management. Very professional. Keep up the good work! We would recommend Comfort Now. The tech came and serviced are ac.
We do one thing, and we do it well. Our only focus is on servicing, repairing, maintaining, and installing your Heating, Ventilation, and Air Conditioning systems. When we discover the need for a repair, we'll take care of it, and we'll get the job done right the first time. We can repair any AC, heat pump, or furnace you have, so don't worry about trying to find a company that works correctly on your type of unit because WE are THAT company!
Our team has continually transformed to meet the changing landscape of the marketplace, serving the customers with quality service, installations, and products. It continues today with innovations that consistently reinvent the business and our team as we strive to raise our standards for quality, safety, and sustainability.
Comfort Now LOVES to be involved in fundraising events! Though we cant be personally involved in every event, we are happy to donate our services to them! Is your organization in need of raffle items? Silent or live auction items? We would love to donate our precision tune-ups for the cause. Complete the questionnaire below, and one of our team members will be happy to reach out to you regarding your request.
It's essential to follow a specific set of codes and procedures that provide the most comfort and most efficient air conditioning and heating system for your home. The steps required to install a new air conditioner or heater in your home should always be followed to best practices. We're going to show you what to look for, so you know you're working with a trustworthy company.
Reviews (11)
Helene Webb
Dec 31, 2021
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Alicia Whippy
Nov 18, 2021
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I would have given five stars but the response time for them to set up an appointment or even call me and let me know that they were busy took two weeks. The technician Randy Dorado was great! Very informative about what was going on with my unit. Showed me lots of photos. He explained to me what was going on… what to expect. He took the time to really check out our system. I wish the call center would have A better response time in the future, because it took two weeks for them to get back to me after I had left a message to set up an appointment. Even to just talk to somebody… thx
Mike Badger
Sep 27, 2021
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We selected Comfort Now based on their stellar Yelp ratings, and even tho this was a simple “maintenance” visit, their service tech, Daniel, was very thorough, and documented each aspect clearly with photos, and followed up with clear explanations. So from his timely arrival, to his departure, everything seems like it was handled in top-flight manner!we were left with a very positive & professional impression of Comfort Now as a business!
Wendy Muse
Aug 06, 2021
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I had some new ducts installed along with a second return and intake. Everyone I have dealt with at Comfort Now has been very polite, informative, and knowledgeable. John Power and Jason Hanley were extremely helpful. They both gave me good information about my system and how it works. All of the technicians were considerate of my property and did a thorough clean up when they finished their work. I highly recommend Comfort Now.
Rick Aquila
Jul 25, 2021
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During a recent heatwave my AC quit working. I phoned several service companies,Comfort Now was the only one to call back. The service tech Daniel Badger phoned and arrived early for the appointment. I was impressed with his professionalism and competence. He was a pleasure to work with. I did have a minor issue with the billing/invoice department. But it was pleasantly resolved with any stress. A first rate company with first rate employees.
LouieKristy Martinez
Jul 13, 2021
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I’ve been using comfort now for 8yrs. My AC stop working last night. Called and he got someone out here quick. Daniel came and in 30 min found the problem and got it taken care of. Not only are they the best but knowing that I can call or text the owner and he responds right away. Now that is the best customer Service. I’ve been in sales and customer service industry for 18yrs and comfort now is hands down the best. I recommend comfort now you will never be disappointed. Thank you again dustin and all the team.
Brent Donaldson
Jul 07, 2021
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We had had our AC serviced with another company but we still had the same problems a year later. Jason with Comfort now came out and was vary helpful and knowledgeable. Jason was here for a little over an hour and had our AC running better then it has in a while. I will definitely be calling them for any future AC services my family needs.
Jm Wea-ThurBee
Mar 31, 2021
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Emily Munoz
Oct 20, 2020
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Tommy Carroll has serviced our unit twice. Each time he calls ahead to let us know he’s on his way. He is warm, knowledgeable, professional & very thorough in his work. This morning I called into the office concerned over a leak & Janet scheduled Tommy to come out the same day. Tommy was quick to troubleshoot and repair the problem. Thank you Janet & Tommy!
Marty Rice
Sep 19, 2020
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I was pleasantly surprised with the professionalism of Comfort Now. Every time one of their employees came to my home I recieved a text with a picture of who was coming and a timeline of when they would arrive... which was always on time! I'm thrilled with my still new AC system they installed a couple years ago. Friendly and helpful staff!
Gretchen Schmidt Weaver
Dec 18, 2019
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The efficiency, customer service and attention to detail is all most impressive to us. Thank you so much Israel and Janet for your quick help just as the weather is getting colder. We really appreciate Israel's work and kindness and also Janet's. We highly recommend Comfort Air. Merry Christmas!👍😁🎄Gretchen & Marty Weaver
