Helpdesk Dental
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Helpdesk Dental
Installation, Implementation, IntegrationWe offer full turnkey solutions from consulting to installation to support. Our goal is to be your trusted technology planning partner by delivering quality IT services and solutions to specialty dental and oral healthcare providers. Helpdesk Dental offers managed services solutions for dental offices in the greater Kansas City area.

Our remote monitoring and management (RMM) platform continually monitors your network; it identifies issues that may affect the stability, security, and more of your office's network so you maximize your production and spend more time providing care for your patients. This all will happen without any intervention from any office staff.
Services
Helpdesk Dental is a Carestream Dental provider for state-of-the-art dental technology, specializing in digital imaging and practice management software that enables dental and healthcare professionals to easily capture and share images, streamline their workflow, and enhance patient care. We offer consulting to help your practice implement, develop, and maintain HIPAA compliant systems and procedures.
Our qualified staff can provide your practice with end-user training for a variety of Practice Management software. We also provide on-call remote support for the top Practice Management software. We provide consultation to determine the goals and needs of your practice, and work to fulfill those objectives in the most cost-effective manner, assuring improved productivity and overall quality of patient care.
Dental offices that use sophisticated digital x-ray equipment need IT support with a deeper understanding of these systems. Helpdesk Dental technicians are experts and specialize in supporting all types of dental x-ray equipment; Helpdesk Dental supports everything from CBCT/panographic, ditital intraoral sensors and cameras, and more.
Having a local backup is key to securing your practice's data. Recovery from a local backup is faster and easier than offsite backup. Unlike offsite backup, it is not dependant on internet speed and can be restored from in minutes instead of hours. Helpdesk Dental offers offsite backups as a disaster recovery.
Helpdesk Dental is a big fan of the DRY (don't repeat yourself) method. If you find yourself repeating something over and over and it's not easy, why not automate as much of it as possible. While we build your application, we are in constant communication and making sure it's exactly what you want.
Reviews (8)
Doctors For Health & Wellness
Doctors For Health & Wellness
Jan 13, 2018
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Todd and his staff are great! They've honestly helped me out. Thank you.
Natalie Thompson
Natalie Thompson
Jan 01, 2018
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These guys are great!!! We have worked with them for several years now, and they are awesome!
Ryan Luna
Ryan Luna
Nov 25, 2017
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Staff is always available, always friendly and has helped us fix some issues in a crunch.
Dick Bowman
Dick Bowman
Nov 08, 2017
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Excellent service... Have used at our dental office for a while and their helpdesk has been awesome and has saved us tons of time dealing with what turned out to be simple solutions.
Frank Cooper
Frank Cooper
Oct 24, 2017
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Highly recommend the services of Helpdesk Dental. We have had excellent results. Very friendly results, quick problem solving. Thanks
Leisa Chad
Leisa Chad
Sep 23, 2017
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Excellent service provider for the dental industry. Have always had great results and quick. Helpdesk dental is A++
Monica Spagneti
Monica Spagneti
Aug 23, 2017
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A service any dental office should not be without. The help that comes with this service is unbelievable and honestly has saved us in many issues.
Dean Cash
Dean Cash
Aug 06, 2017
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Great service, very helpful and knowledgeable. Staff is friendly and was able to handle the issues at hand.