Thank you Lancaster! We are honored once again to be voted #1 Dermatologist in the 2020 Lancaster County Magazine Readers Poll. We are committed to providing you with high quality, compassionate and individualized care. Dermatology is the specialty of medicine dealing with diseases of the skin, hair and nails. Many diseases can be treated medically, but others require surgical treatment. A dermatologist is the expert in caring for your skin because of the extensive specialized training he/she has received.
Services
1. Please be sure to bring a list of all medications including dosages and frequency along with allergies. 2. If you are covered by an insurance plan that requires prior authorization, the authorization referral form must be presented to our office before or at the time of your appointment. It is your responsibility to obtain necessary referrals.
Topix Pharmaceuticals, Inc. products are developed using the highest quality, pharmaceutical grade ingredients to provide patients with system-based, results-driven, cosmetically elegant formulations. Topix products are created and dermatologist tested to deliver safe, superior results in treating numerous conditions and patient skin types.
After completing her degree in Communication Studies at Millersville University, Leann pursued her passion for skin care and esthetics at Lancaster School of Cosmetology. Leann strives to help clients achieve and maintain their maximum potential in skin health and appearance. She posses the knowledge and skills to make you feel complete comfort within your skin!
Reviews (9)
Na Na
Oct 20, 2021
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Was referred in July by my Dr. For cysts, never got a call for an appointment. In October back at my Dr. because cysts had got infected, I call Mackey's office. The receptionist was rude and stated my Dr. Had not sent the proper insurance and referral for them to scheduale an appointment. I called my Dr. They faxed the necessary info. Days later playing phone tag since no one at Mackey's office can answer the phone, I called my Dr. to refer me to any other dermatologist. This place is so unprofessional. I should not have to play secretary Mackey's office should have contacted my Dr. Months ago
Bella Pattela
Jun 29, 2021
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I am extremey impressed with Dr. Mackey and her entire staff! I find Dr. Mackey to be an outstanding dermatologist! Her diagnosis, treatments and cures have been"spot on" and she is very kind, sympathetic and determined to attain a cure for skin conditions presented to her! Bravo to the entire staff!
Amanda Yerkes
Jun 20, 2021
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Can I give negative stars??? The staff at this office are extremely rude. When bringing concerns to their attention they are patronizing, they do not listen, and have awful customer service. I scheduled an appointment 3 months in advance, they never confirmed the appointment with me and then send me a letter when I did not make the appointment charging me $60. The letter stated that they confirmed with me and then when I called the lady said that they “attempted” to confirm with me, there is a difference. The letter also said that they told me their $60 cancellation policy which they did not
Phyllis Eshleman
Apr 28, 2021
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Dr. Mackey is extremely knowledgeable and a no nonsense doctor. I appreciate that. She gave me the facts on my skin lesions and my options. When my appointment was over I immediately text my son and told him he needs to see her. I highly recommend Dr. Mackey. The staff was extremely courteous and caring.
Aimee McPoland
Mar 28, 2021
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I am not sure why I didn't read these reviews before going to this doctor. Scheduled my new patient appointment 3 months ago, only to have a rushed appointment and then be told I can't ever be seen there again. My first impressions entering the office, receptionist didn't look up once or even say hi. After a few minutes of me standing right in front of her, she finally said "I'll be right with you". After my appointment I called asking a question about a prescription. When I got a call back on 3/4, the woman Kayla, left me a message about an insurance misunderstanding, that my follow up appointment
Mara Pakalnins
Mar 03, 2021
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Aubrie Bunnell
Feb 18, 2021
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I will never recommend this office to anyone. First and foremost, when I received care here, the receptionist was extremely rude and immediately condescending. Second, Dr. Mackey actually declined to give me further care because she felt I was an “irresponsible” patient (one of the nurses actually left me a voicemail stating this) for not answering my phone on a few occasions which in turn caused them to cancel my prescription. I was hurt, confused and felt completely disrespected when everything went down. Don’t go here. Save yourself the frustration!
Laura Reynolds
Jan 09, 2021
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I am honestly not a person to fill out reviews but after seeing all of the negative ones, I felt the need to complete one. I have never had a negative experience at Dr. Mackey's office. I am 34 and have already had a basel cell and melanoma whom were handled by other doctors when I lived out of the area, and fox chase cancer center in Philadelphia. Yes, the woman who works at the front desk is more straight forward, as is Dr. Mackey but I have never experienced any rude behavior. I appreciate their ability to be straight forward and efficient because you know what comes with that, short waits in
Beth Sekerak
Sep 10, 2020
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I was a new patient, scheduled for an annual body scan. Let me start off with saying that the staff was very friendly and helpful. My disappointment is with the service provided by the Dr Mackey. It was not a good experience. The attitude was impersonal, some what arrogant, and condescending. The visit was brief and rushed. She asked me if I had any question as she is walking out the door. Hmm. I will not recommend this practice.
