At VA Desert Pacific Federal Credit Union, we have a passion for serving others and we take pride in doing it well. Since 1947, we have provided steadfast financial service to the hardworking people who make a difference in the lives of men and women who served our country. VA Desert Pacific Federal Credit Union is a member owned and operated full-service financial institution.
From helping you stretch your paycheck to helping you reach your goals and dreams, we offer a variety of financial products and services designed with your needs in mind. We know your life is hectic and full of people who depend on you, so you can count on us to be there for you whenever you need support.
From helping you stretch your paycheck to helping you reach your goals and dreams, we offer a variety of financial products and services designed with your needs in mind. We know your life is hectic and full of people who depend on you, so you can count on us to be there for you whenever you need support.
Services
We know that having access to your funds is important and that's why we've streamlined the card order process to make sure you have your money when you need it and how you need it. If you believe that you are a victim of fraud or that your card has been stolen, please call us immediately at (562) 498-1250, option 6, during business hours or (800) 262-2024, option 2, outside of normal business hours.
With a Checking Account from VA Desert Pacific Federal Credit Union, you can focus on living your life while we take care of the rest. Our checking accounts come with several free services and benefits designed to take the worry out of managing your money day to day. You can also have confidence knowing your money is safe with us, because your funds are insured up to $250,000.
Meet our version of the savings account. Your membership with us automatically comes with, what we call, a Prime Share account. We ask that you maintain a $50 balance. We help you accomplish this by placing a hold on those $50, however, if you ever decide to close your membership with us, that money is all yours!
Go ahead and dream it. We'll make it possible with an affordable personal loan from VA Desert Pacific Federal Credit Union! No matter where our members come from, they're family here. That means we find ways to help you achieve your goals and dreams.
All of our loans come with protection against major life events such as loss of life, disability and involuntary unemployment, so you don't have to worry that the money you borrow will become a burden if the unexpected happens.No matter what you need additional money for (consolidating debt, covering unexpected expenses, making a large purchase or planning a dream vacation), we can help!
All of our loans come with protection against major life events such as loss of life, disability and involuntary unemployment, so you don't have to worry that the money you borrow will become a burden if the unexpected happens.No matter what you need additional money for (consolidating debt, covering unexpected expenses, making a large purchase or planning a dream vacation), we can help!
Get on the road or on the water with a vehicle loan from VA Desert Pacific Federal Credit Union! From making it easy to get behind the wheel of your next car to helping you purchase the boat or RV you've always wanted, we're here to help. We'll guide you through the loan application and approval process from start to finish to make sure you feel confident about your decision.
Reviews (14)
Danae G.
Jan 27, 2021
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I've been a customer at this bank for 4 years now. I'm not happy anymore. Their customer service has went down tremendously. This happened before covid. Service keeps telling wrong information, as if I don't know what I'm talking about. First they told me I never had gap in insurance on my car loan. I found my contract, then they said oh well you didn't add it when you refinance. Which I did, I got everything thing else on my new contract but the gap. So my car got totaled last year. Now I'm without a car. Second I called to to a transfer from my outside dominant
Debora Brooks
Aug 05, 2020
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Tomass M.
Dec 21, 2019
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Taking the time to give a huge THANK YOU!!! To the team at the VA Desert Pacific Credit Union! They assisted me with my first Mortgage Loan and can't I thank them enough. The experience was seamless, and they made it so easy. I am very happy with my rate. To anyone interested in a loan a check them out!
Jaycee Moore
Jul 21, 2019
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Al G.
Feb 12, 2019
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Really poor, poor, customer service. Unlike other banking institutions you can reset your security question via email, phone, or online. With the VA Desert Pacific Credit Union only one person has the ability to do that which is ridiculous. Additionally, when you contact this person they never return your call. I left three messages and got no response. I will be advising my family and friends to steer clear of this bank. I also will be closing my account with them.
John K.
Dec 31, 2018
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Richard W.
Aug 27, 2018
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I always enjoy my experience when i come to the credit union. Carmen is a rock star... She always goes above and beyond for all of us that come in to handle our financial needs..always goes the extra mile for me as a customer. Very clean and professional and easy atm access for veterans and staff who utilize this federal credit union
Craigb
Apr 03, 2018
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Roderick Bullock
Dec 17, 2017
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Traci T.
Apr 18, 2017
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I would like to send a Huge Thank you to Juan, Ashley,Leticia,Silvia,Miesha & VA Desert Pacific as an Institution! Just got a new car financed through them and they went beyond and above to assist. Was able to work out everything for me in such a timely manner! I Appreciate the Great Customer Service given. Great Business...
Signed... A Customer... An Employee... A Veteran... Traci...
Signed... A Customer... An Employee... A Veteran... Traci...
Mom Z.
Jan 10, 2017
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Madelin B.
Jul 21, 2016
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Alexander J.
Nov 19, 2013
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I've been a member of this credit union since 2009 and am proud to say that my Credit Union has made many changes that are moving them forward to a better way of doing business. I've financed my Auto loan with them and receieved a 1.90% interest rate (Which is the lowest I could find from any financial institution). They're convinient being that I could use their atm at any 7-11 store. I did a balance tranfer from my AMEX (15% Credit card ) to their Visa (6.9% Credit Card) and saved tons of money! I'm all about saving and this Credit Union has helped me a ton! I'm very
Grace K.
Jul 02, 2009
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The VA Desert Pacific Federal Credit Union can be used by VA employees, their family members, and volunteers. One of my family members, who is employed by the VA in Long Beach, recommended their low auto loan rates to me. In my five years experience using them, the VADPFCU makes too many mistakes and seems very poorly managed.
I first started dealing with them in 2004 when I used them for their low auto financing. These are the numerous ways they've inconvenienced me:
1. They set my monthly car payments at a different amount from what I specifically requested and signed for in person
I first started dealing with them in 2004 when I used them for their low auto financing. These are the numerous ways they've inconvenienced me:
1. They set my monthly car payments at a different amount from what I specifically requested and signed for in person
