We provide impartial, objective advice and support, working solely to protect our clients. We have never sold insurance or accepted commissions. We provide subscription services for clients who want to hand off review of coverage, management of the enrollment process, medical bill and claims review and any other problem resolution.
This service is proactive and ongoing. We provide consulting services to clients facing a transition with their coverage. We prefer to manage the enrollment process and remain engaged with the client until enrollment is complete and all ID cards are in hand. We also offer other project-based services.
This service is proactive and ongoing. We provide consulting services to clients facing a transition with their coverage. We prefer to manage the enrollment process and remain engaged with the client until enrollment is complete and all ID cards are in hand. We also offer other project-based services.
Services
Maura Carley MPH, CIC, Founder and President, has extensive background in healthcare. She started Healthcare Navigation, LLC, in 1999 after years of executive management experience in various healthcare organizations. Carley is also the author of Health Insurance: Navigating Traps and Gaps, which became Amazon's #1 best seller on health insurance shortly after its publication in 2012 and was awarded the Living Now Book award in 2015.
The healthcare experience is often confusing and sometimes adversarial. We maintain an ongoing, proactive relationship with subscription clients to support them with healthcare coverage decisions, help them avoid problems, and effectively resolve issues that arise. Most of our project-based consulting work involves the transition from private health insurance to Medicare.
A service for those who want occasional advice, assistance, and representation from professionals. We maintain all your important family information, coverage documents, copies of I.D.cards, physicians, preferred pharmacy, etc.; A dedicated representative is assigned to your account. We assist with a review of your coverage.
Medicare is complex. Poor decisions made during a transition to Medicare can have significant financial consequences and often cannot be undone. Not following Medicare enrollment rules can result in lifetime premium penalties and gaps in coverage. Higher-income Americans pay more for both Parts B and D and amounts change each year.
Individual insurance marketplace reforms under the Affordable Care Act remain poorly understood. State environments vary widely and often change from year to year. That narrow window is challenging for those who need to understand their coverage options. Others face a transition outside the annual enrollment window due to a qualifying event like COBRA ending.
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