Lincoln Way Animal Hospital

Compassionate and friendly staff. My pet has anxiety issues but feels right at home in the office. Exception care for your four legged companions

They took great care of our cat. She usually has to be sedated to get her claws trimmed but they were able to do it without and she did great with them! So glad I found them!

Critical: Responsiveness
I liked this place in the beginning. After a couple of times of trying to call and email no responds. The phone is on a busy tone all the time. It is very frustrating when your trying to get a hold of them. 😡

I recently took my cat here & I can't say enough positive things about my experience. The office fit us in on a busy day and the service was prompt efficient and professional. My cat is temperamental and they handled him well. They contacted me before they performed any procedures and I appreciated that. The staff was warm and made me feel at ease. GYPSY appreciates you guys! THANK YOU

Staff genuinely cares for animals and makes you feel welcome when you come in, no matter what the visit is for. I have a high-strung dog and they never make me feel bad or guilty for it, they just go with the flow. Sure it can be expensive, but I feel the care here is good and I also like that they are still locally owned. So many vet clinics are selling to larger corporations, and it shows. I hope they don't! I'd much rather support a locally owned and operated company!
Most times appointments run on time with minimal wait. If there is a wait, they explain it and that's all I need to remain patient

Awesome staff doc was awesome...saved my little mans life and affordable

All staff were very pleasant. The love and care they gave my fur baby Brutus was outstanding. They will definitely be where all my fur babies go. Thank you so much!

Positive: Professionalism, Quality, Value
Our beloved cat become sick and we were able to get in the same day I called. He was pretty sick and had to be put to sleep. Dr Shew and the staff was more than compassionate and where very sympathetic to our situation. This is the first time we've been here, but would highly recommend.

We recently switched to Lincoln Way Animal Hospital and have been impressed by their customer service. Recently my 8 month old German Shepherd became ill and stopped eating so we brought him in. I love my dogs like family, however finances are always a concern when dealing with the unknown. Moving forward they completed their initial checkup and then proceeded to call me and explain their findings. At this point they gave me a few options and also the respective price points for said routes of treatment and left the ball in my court. Treatment was provided and a detailed explanation was provided