In this economy, appliances can be costly. Don't empty your wallet to buy a new one when J&M Appliance can make your machine run as good as new. We provide quality appliance repairs at very affordable rates. J&M Appliance is an appliance service company in Redlands, California, that provides prompt repairs when things aren't running smoothly in your home or business.
We also offer affordable sales. Our team repairs appliances the right way and right away. Since 1979, our locally owned and operated company has proudly served residential and commercial customers with all of their appliance needs. We service and repair all major appliances on a variety of makes and models.
We also offer affordable sales. Our team repairs appliances the right way and right away. Since 1979, our locally owned and operated company has proudly served residential and commercial customers with all of their appliance needs. We service and repair all major appliances on a variety of makes and models.
Services
This is the only place where I will buy appliances from now on. J & M Appliances in Redlands, CA provide quality products at reasonable prices. In business or 40 years, they have stood the test of time for a reason. Their customer service is excellent, from the sales representative, Heather, to their technicians.
J&M Appliance is a full-service appliance repair company that can help you fix any type of cooktop issue. If you need immediate help from a licensed repair technician, please contact our team. We're here to help you take back control of your kitchen. If you want to speak to the best cooktop appliance repair company in the region, then dial 909-793-6050 to ask any questions or request a visit!
Forwarded to these guys from Frigidaire for my dishwasher under warranty. Bob showed up in his time window, fixed the dishwasher with no mess and no issues. Took a look at our dryer and gave us an estimate, but didn't push us on it and recommended we just replace it. He also gave recommendations on good brands and types, so bonus there.
If you want to access our freezer repair services at J&M Appliance, there's never been a more convenient time to get in touch with our technicians. You can reach us by dialing 909-793-6050. We're always happy to provide advice and free estimates over the phone - get in touch today if you want to fix your freezer quickly!
From my first interaction with them after they were assigned by my Home Warranty company. They were very helpful, professional and organized! The repair person was Tom, who came to my house and was very professional and considerate. He listened as I told him about the issue I was having with my refrigerator, he identified the issue quickly, and took some action to help with the issue until the part that was needed could be ordered and installed.
Reviews (11)
Renea W.
Dec 23, 2021
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J and M Appliances in Redlands CA is the best! Repairman John came by this morning fixed our double unit wall oven and saved us $2,000! We have been using them for years for all our appliances from our washer, dryer, dishwasher, refrigerator, microwave and oven. They have never failed us! Prices are fair and reasonable. I highly recommend them. John's intellectual property of know how is invaluable. Thanks
J and M for saving us a fortune!
J and M for saving us a fortune!
Scott F.
Sep 11, 2021
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We had our refrigerator repaired by them. The parts were covered under warrantee, so we only had to pay the labor cost and a couple of parts which I paid on the the spot. It lasted TWO weeks and we lost approximately $400.00 in frozen goods.
The next technician from the same company came out and look at it and stated, the first technician didn't know what he was doing. It was repaired again and is working fine.
The issue is I received an additional bill of $117.00 in the mail with no explanation. I called and was told the technician didn't bill it correctly. I told her, that&apos
The next technician from the same company came out and look at it and stated, the first technician didn't know what he was doing. It was repaired again and is working fine.
The issue is I received an additional bill of $117.00 in the mail with no explanation. I called and was told the technician didn't bill it correctly. I told her, that&apos
Rebekah N.
Jul 17, 2021
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We were assigned this company through our warranty company. It took much much longer than it should have to complete the work. I went ahead and excused it for Covid issues, but who really knows. My issue is, firstly, the door that they brought for our microwave that was to be replaced had a tiny dent in the front. I chose to overlook that, which was stupid of me. I just wanted our microwave fixed, and I minimized the issue. The technician that did the installation, asked me if everything looked good. Obviously, I don't have a trained eye as to what to look for. As far as I could see everything
Derriea A.
May 07, 2021
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Very poor customer service skills. This company has no policy, protocols, or procedures in place in the event of not being able to provide a service. To initially book for services we waited two weeks and they did not end up coming, and also didn't try to correct the situation. I wish i would have Yelp this company beforehand . The other reviews and overall Yelp score confirm it was a bad idea going with them. Do not go here they are not about good quality customer service.
William F.
Apr 16, 2021
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Shirley P.
Apr 08, 2021
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This is the only place where I will buy appliances from now on. J & M Appliances in Redlands, CA provide quality products at reasonable prices. In business or 40 years, they have stood the test of time for a reason. Their customer service is excellent, from the sales representative, Heather, to their technicians. Joe and Ray delivered my refrigerator. Getting the old fridge out and the new fridge in was not an easy task but they did it efficiently and with good humor.
Sherri C.
Mar 15, 2021
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J&M Appliance charged me $149 for a service call for one burner on a 10-yr old GE stovetop that was sparking and said they couldn't repair it (said part discontinued) and when I gave authorization for them to replace the entire stovetop with a new model, they couldn't do that either! My property manager called another company to replace the stovetop and asked J&M to reduce the fee they charged me but they wouldn't. I can see applying a service call to a repair or replacement but think it is a rip off for them to charge so much for something they couldn't fix or replace
S. R.
Sep 30, 2020
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My refrigerator stopped working. I had to store all my food in ice chests. I made an Appt online with my local business J and M for the repair. The next day they sent an email canceling my Appt. I called them and they could only schedule me 5 days later! I was trying to support my local business located in the same city I live in, Redlands. I had to have a company from San Bernardino come out and fix the problem the next day. C'mon J and M! I expected better.
Made an Appt online. The next day they canceled my appointment.
Made an Appt online. The next day they canceled my appointment.
Eileen C.
Sep 16, 2020
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Linda F.
Aug 28, 2020
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I had excellent customer service with
J & M Appliance. From my first interaction with them after they were assigned by my Home Warranty company. They were very helpful, professional and organized! The repair person was Tom, who came to my house and was very professional and considerate. He listened as I told him about the issue I was having with my refrigerator, he identified the issue quickly, and took some action to help with the issue until the part that was needed could be ordered and installed. Once my home warranty company approved the claim the parts were ordered and received in a
J & M Appliance. From my first interaction with them after they were assigned by my Home Warranty company. They were very helpful, professional and organized! The repair person was Tom, who came to my house and was very professional and considerate. He listened as I told him about the issue I was having with my refrigerator, he identified the issue quickly, and took some action to help with the issue until the part that was needed could be ordered and installed. Once my home warranty company approved the claim the parts were ordered and received in a
Ken C.
Jul 07, 2020
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My new Whirlpool refrigerator had a problem. Whirlpool directed me to J&M. First, a technician came out to diagnose the problem. He then ordered a part, so there would be a delay in the final work until it came. J&M notified me when the part arrived and we set up an appointment. Another technician came this time and replaced the defective part. Both technicians were on-time, polite and professional. So I was happy with the service. It remains to be seen if the problem is completely fixed.
The telephone receptionists were five stars as well. It was a good experience..
The telephone receptionists were five stars as well. It was a good experience..
