Vonnie McDonald
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Vonnie McDonald
We serve Lancaster, Fairfield county and the greater Columbus area, such as, Pickerington, Canal Winchester, Reynoldsburg and Columbus. We focus on relocations to Lancaster, Ohio and the surrounding communities. We offer auto insurance, homeowner's insurance, life insurance, small business insurance and much more!

I began with State Farm Insurance in 2005 as an operations manager; opening my doors as a State Farm agent in 2016 with 5 years experience at the Ohio Public Employees Retirement System. As a State Farm Agent, I fulfill my desire to to serve others and improve the community. As a team, we care for the community we live in and feel it is important to be involved and give back.
Reviews (9)
Holly Valentine
Holly Valentine
Dec 04, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Emailed them in August the requested document and information and it wasn't taken care of. Called office and wasn't called back. Emailed a response then emailed them the requested document and it still hasn't been taken care. I'm paying more for my insurance than I should because they can't it fixed.
Mindy Shasteen
Mindy Shasteen
Oct 15, 2021
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Carla is amazing! So thankful for the time and in-depth explanations of the different policies that I could purchase.
Mary Elizalde
Mary Elizalde
Sep 29, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I had the pleasure of working with Carla Barenbaum, she was wonderful. She was very patient and answered all my questions. She explained everything in lay terms so I could understand even the fine print. She made it a pleasant experience and saved me money! Wow! Thank you.
Jeremy Polley
Jeremy Polley
Jul 31, 2021
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Positive: Professionalism, Quality, Responsiveness
Best of class experience! Knowledgeable and courteous professional team! Vonnie exemplifies all the characteristics of an excellent agent. She authentically cares for clients and their financial well being!
Tim Gladman
Tim Gladman
Dec 31, 2020
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Less than professional attitude on several occasions. When you need help and a professional to navigate you through difficult decisions, you don't expect a condescending tone or a snippy demeanor . She raised my level of anxiety by talking ,when she should have been listening with an empathetic ear. I will find another place for me and my family to do business. I have been with State Farm for nearly 30yrs.
Chris Shirer
Chris Shirer
Nov 20, 2020
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I met Vonnie socially and immediately felt she was someone who cared about the welfare of others. I’ve been a State Farm client for decades but never heard from my agent outside of automated mail campaigns. One of the few times I had a major incident, he told me to call an 800-number (it was a weekend). I was so happy to have met Vonnie so I could create a new, better relationship with a proactive agent.
She immediately looked over my coverage and made updates that saved me money. But, more importantly, I see her in our community (Lancaster) being an active, in-touch member of the community
Joe Holbrook
Joe Holbrook
Nov 17, 2020
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Thank you so much Vonnie and State Farm for being absolutely AWESOME to work with as we went through the process of getting our wind damaged roof replaced! The process was frictionless, fast, and everyone was super kind! Kindness is always awesome, but now more than ever it is nice to know we have a good neighbor in State Farm and Vonnie McDonald!
Nicole S. Higginbotham
Nicole S. Higginbotham
Nov 01, 2020
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The Customer service is Amazing, friendly & on point. The atmosphere is so welcoming that you feel like home. I love that they can cater to my whole family. The office always smells very nice, like essential oils floating around the room, giving a good vibe throughout the air. Awesome environment.
Keith O'Bryan
Keith O'Bryan
Jun 20, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
These associates are off the charts. They are amazimg people thank you for such great service and customer service interactions. Im referring to the Vonnie state farm and associates in lancaster ohio love being apart of the family thank you