Empire Heating
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Empire Heating
More than 50 years ago, Western Heating & Air Conditioning started as a small family-owned business with some big goals. Our vision back in 1967 was to offer the best service possible at competitive prices to residential and commercial clients in Boise, Meridian, Eagle, and the Treasure Valley. Today, we are a third-generation company with nearly 100 employees that still offers the same personalized, friendly, and reliable service.

Trust, integrity, and sincerity are the core values we care about most when we service your HVAC equipment. A quality HVAC company needs to provide you with reliable service when you need it most-Western Heating & Air Conditioning is that kind of company. We understand the importance of maintaining your indoor air quality, furnace, air conditioner, heat pump, water heater, and ductwork.
Services
Trust our team at Western Heating & Air Conditioning to keep your home warm and comfortable on those colder nights here in ID. Our HVAC professionals work with all makes and models of furnaces and heat pumps, so you can rely on us to help with any type of heating need you may have. Our high-efficiency air conditioners can bring plenty of comfort to your Boise home when the summer temperatures start to soar.
At Western Heating & Air Conditioning, we install, replace, repair, and maintain all major air conditioning brands in Boise, ID, and the nearby area. At Western Heating & Air Conditioning, we offer a variety of practical and sustainable solutions to improve your indoor air quality. We have been serving residential and commercial clients in the Treasure Valley since 1967.
At Western Heating & Air Conditioning, we always encourage our clients to develop a maintenance plan for your heating, ventilation, and air conditioning (HVAC) system. Doing so helps ensure the HVAC equipment in your Idaho home or business will operate at peak efficiency for years to come. Your air conditioner, furnace, heat pump-these investments play a vital role when it comes to providing comfort for you and your loved ones.
Think of heat pumps as the multitaskers of the heating, ventilation, and air conditioning (HVAC) world. They can do a little bit of everything. During our hot summer months here in Idaho, heat pumps can cool your home or business by moving hot air to the outdoors, just like a central air conditioning (AC) unit.
Think of a ductless system as cutting out the middle man, which in this case are your air ducts. Also known as a mini-split, a ductless heat pump or air conditioner (AC) is a wall-mounted air handler that connects with an outside compressor. You can install a mini-split with little fuss practically anywhere in your Idaho home or business.
Reviews (22)
Mary Christon
Mary Christon
Dec 27, 2021
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We have been customers of Western Heating for years. We use the Blue Ribbon service.
I can’t say enough about how pleased I am with: on time, friendly- trust worthy servicemen ,quality products,
Gives me confidence that heating and air conditioning is checked yearly.
Reed Hanks
Reed Hanks
Dec 15, 2021
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Connor the technician was early for his appointment which was greatly appreciated. Connor was polite and extremely professional. He was determined to find and solve the heating issue. He explained his actions clearly and thoroughly. Connor stayed, double checked everything and did not leave until he was satisfied that he had fixed the heating issue. He advised me to call him if the problem reoccurred. He is a great asset for Western Heating.
Megan Willhite
Megan Willhite
Dec 12, 2021
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My company is under contract with Western for all our repair and maintenance needs. When our heating stopped working properly back in October, they were called out to assess the problem. The technicians looked at everything and apparently found some part that wasn't working properly and said they would submit a work order to replace it and that it would take some time. When our maintenance manager followed up with them a few weeks later, no one could find evidence of a work order even being submitted. (keep in mind, we work in a pet clinic where the entire front lobby and all of our exam rooms
Jeanne Cridebring
Jeanne Cridebring
Dec 05, 2021
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Scott and Jake were extremely professional and pleasant. They were conscientious to make sure they cleaned up after themselves and finished the job. They were personable during the process and shared ways to have my system be more efficient. Also, you can track their progress to your house so you know exactly when they will arrive. Thoroughly pleased!
Lyn Lyon
Lyn Lyon
Dec 03, 2021
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Dustin is an outstanding young man. Very personable, went right to work, professional!
He was enjoyable and knows what all those wires are for. Fun to chat with. Western is fortunate to have this young man. He even vacuumed the exterior of the furnace! We’ll see him in the Spring time for AC service. I’ll have Frappuccinos waiting. Big thanks!!
Greg Martin
Greg Martin
Nov 22, 2021
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Western Heating by far is the best company we have dealt with when it came to buying our new furnace. Christopher Combs in the sales department was fast, friendly and not pushy at all. Went over all the options and provided too notch service. The day of installation Chris called and checked to ensure it went smooth. Hands down amazing!! Such a great guy you have and one that cares about people and the product your company stands behind.
The installer Geraldo was super friendly and did an amazing job. I would recommend Western above any other company hands down.
John S.
John S.
Oct 25, 2021
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I don't know if it was a fair price for house furnace and AC or not, but it was $600 less than another local HVAC business. Everything went well. I added new water heater for "half price". Since I wasn't in a breakdown situation I could live easily with their one week lead time in . Salesman was low pressure, which I appreciated.
Don
Don
Oct 16, 2021
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Last week Scott and Jake cleaned the ducts and vents in our home. I can't say enough about their professional and friendly attitude, as well as our highest compliments for the excellent work they did. They provided several before and after pictures of the ducts, and what a difference after they worked their magic! They deserve a raise!
They arrived when they promised, and the job was completed at the time they said they would finish. They are a very good team.
I definitely recommend them to anyone needing duct and vent cleaning!
Lee Pearson
Lee Pearson
Aug 14, 2021
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Travis and Dustin installed a new gas furnace, A/C and electric hot water heater today and did a fantastic job ! They were very professional and explained the features and benefits of our new units. Jason in sales met with us last week and helped us determine our exact needs. Dealing with Western Heating and Air has always exceeded our expectations !
Jesse Denno
Jesse Denno
Jul 09, 2021
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We just had Western out to replace our Furnace, AC Unit, Water Heater, and our Thermostat. The guys were awesome and completed the job before 5:00! Super friendly, arrived on time, explained the process to us and everything! I highly recommend Western!
Kim Lewis
Kim Lewis
Jul 01, 2021
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This company went above and beyond to get us taken care of when our air conditioner did work during these 100 degree days! They were fast, efficient and great to work with! Highly recommend this company! They are the best!
Jeff Aggson
Jeff Aggson
Jun 02, 2021
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We had Western replace our furnace and air conditioner and I have to say that we were blown away by the job they did! Drew and David were very professional and great to deal with. I am definitely impressed with way our new system works! Thank you!
Teresa Lynne Caruso
Teresa Lynne Caruso
May 26, 2021
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A very professional, fairly priced, efficient company with excellent technicians who don’t try and price gouge you for their services- VERY HIGHLY RECOMMENDED ‼️
Perren C. Baker
Perren C. Baker
May 24, 2021
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Service is professional with the customers best interest the focus. Todd Gross got the service done quickly and was very thorough in his work in addition to answering any questions I had on the service and condition of our air systems in our home and rental.
Sam Leesch
Sam Leesch
May 15, 2021
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Good quality products professionally installed by knowledgeable technicians.
Bill G.
Bill G.
Dec 09, 2020
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Recently had to call for a service man due to an error code. Technician was prompt, friendly and professional. Unfortunately the service manager was none of the above. I got a call from Western asking if i was happy with their service. I expressed a concern about the service call charge. A few minutes later a man identifying him self as the service manager called me. I expressed that i was not happy about paying the charge for a service call when the repair was suggested by Carrier, the manufacturer. I got a 20-30 speech about Western's policy and Carrier's warranty. He even suggested
Eric O.
Eric O.
Jun 25, 2020
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Western installed our system several years ago and did a fantastic job. Our blower motor decided to stop working yesterday. I called western and set up an appointment. Doug Harmon was our service technician. He pinpointed the problem and ordered parts and got us back in service within a few hours. Great service! Highly recommend.
Robin S.
Robin S.
Jun 06, 2020
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We just moved into a new home and needed a whole new HVAC system. We contacted Western and let them know what we needed. Their salesman, Dennis, got set up with a good system. We let Shannon know when we would be closing on the house and she made sure we were on the schedule for first thing in the morning on Monday so that by the time we moved in we would be all set up. Jeremey and Brennan came out and did an excellent job. They were professional and courteous as they worked and there was clear attention paid to the details.
The new system works great and we are very satisfied customers.
Michelle K.
Michelle K.
Nov 12, 2018
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Worked with Travis at Western to install a whole house steam humidifier in our Boise home. Could not be any happier with the entire experience & final installed product! Excellent communication at every juncture! Will definitely look to Western for all our HVAC needs.
Barbara W.
Barbara W.
May 31, 2018
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This company deserves a five stars rating because the staffs are very professional. They were able to work out a schedule for me in a short notice to replace my mom's AC. I am a repeat customer and seldom write on yelp. Western Heating has being around for a long time serving customers like myself. It's my pleasure to acknowledge this company because you can always count on their service.
Dustin R.
Dustin R.
Feb 15, 2017
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1/6/17 Middle of Snowmageddom 2017 the temperature was -10degrees and wouldn't you know my furnace gave out. I called Western Heating in a total frantic begging to get a technician out to my house. They were able to fit me in later that evening. My house was losing temperature rapidly. Lloyd made it out and found my fan had failed. He informed me my furnace was 22 years old and I didn't want to invest more money into that junker. He was able to put a temporary part on to get the thing to work for the next couple days. I called Western's office and they put me in touch with Kevin
Adora F.
Adora F.
Jan 31, 2017
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I am so happy we signed up for the seasonal check up plan with Western Heating. They come out twice a year and do a great job maintaining our HVAC system. And then when we have smaller issues, they are fast, friendly and responsive. For example, I was having trouble with our wall mounted thermostat this morning. They send a technician right over and he was super friendly and helpful (Jock!!) and help me figure out the problem. It's easy to overlook a service like this.....until you really need them! We cannot recommend them highly enough.